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Reviews

Average Ratings

4.8
140 lifetime reviews. Includes reviews of Lou Fusz Ford from DealerRater.com
  • Friendly, knowledgeable, and open
    March 26, 2017

    I loved the vehicle I traded in. However, a two door coupe in a budding family is highly impractical. (If you get it, you're getting a great car...


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    I loved the vehicle I traded in. However, a two door coupe in a budding family is highly impractical. (If you get it, you're getting a great car!) I stumbled across Lou Fusz after weeks of shopping with my significant other. As we had been talking about purchasing another vehicle, we decided to stop by. We were greeted immediately by Nick Prebianca. I told him of our interest in a brand new F-150 and he was happy to show me all of the options available on his lot that matched my needs and wants. I test drive both trucks and decided to work the numbers on the one I favored. Through no fault of theirs, the numbers didn't pan out. However, unlike other dealers, they Nick did not try to sell me anything less than what I wanted. Instead, my current vehicle caught the eye of my s/o. It was a showroom car that greeted customers as soon as they walked. Full of doubt, I asked for a test drive. Nick was again happy to accommodate. And again Nick was happy to review all of the vehicle features and accommodations. Lou Fusz's team moved 4 other vehicles out of the way to allow us our drive. Regrettably, my s/o was less impressed than I. We did, however, conclude a car could do what we wanted from the drive. So we left in order to venture to a Chevy dealership to find a car that would suit our needs. We found 2. Fast forward to the next day. After am hour of waiting at this chevy dealership, I was finally brought in to discuss finances. The offered 2000 less for my trade than Lou Fusz and their cars were more expensive. I asked for more for my trade in and the salesman said; and this is a quote "We're really not interested in giving you more for your car." After a few choice words, I walked out and drove straight back to Lou Fusz. Finance did there part, we signed the papers and I drove off in less time than it took for the unnamed chevy dealership to start with me. Although, there was a snafu in the works on my end, John Ream happily and expediently resolved the issue. I am very happy with my purchase and I will be visiting Lou Fusz again when I'm ready for to buy a truck. If you have made it to the end of this elongated review, thank you for reading, and do yourself a favor, Choose the Fusz.

    Does recommend this dealer

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  • Always a pleasure being there!
    March 25, 2017

    I have no complaints about the people or the work done on my vehicle, everyone is so nice and they get things done in a timely matter. I highly re...


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    I have no complaints about the people or the work done on my vehicle, everyone is so nice and they get things done in a timely matter. I highly recommend this place to anyone!

    Does recommend this dealer
    Came in for service or repair

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  • Lou Fusz treats me like I am family
    March 24, 2017

    I have been using Lou Fusz Service since buying my truck from them 20 years ago. I was worried when Mike Flynn retired, but Brian Noles stepped up...


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    I have been using Lou Fusz Service since buying my truck from them 20 years ago. I was worried when Mike Flynn retired, but Brian Noles stepped up without missing a beat. Brian has squeezed me in for appointments with my crazy work hours. The maintainance and repairs have been completed professionally. When repairs are needed, Brian calls and explains what needs to be done and the cost. He answers all my questions and makes sure I understand the repairs.

    Does recommend this dealer
    Came in for service or repair

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  • Trustworthy!
    March 23, 2017

    We started dealing with Lou Fusz in Chesterfield in 1993 when we bought our first of many new cars from them. We have always been very pleased wi...


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    We started dealing with Lou Fusz in Chesterfield in 1993 when we bought our first of many new cars from them. We have always been very pleased with their cars and their Repair Shop is TOPS! Brian Noles is my Service Advisor and I trust him completely! I would not hesitate to recommend Lou Fusz Chesterfield to anyone! Rita Shotwell

    Does recommend this dealer
    Came in for service or repair

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  • Awesome New Truck, Great Salesman and Dealership
    March 10, 2017

    I searched several dealerships in the metro area for the new truck I wanted. When I first spoke to Nick Prebianca he let me know he was the guy t...


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    I searched several dealerships in the metro area for the new truck I wanted. When I first spoke to Nick Prebianca he let me know he was the guy to help me find that perfect new vehicle. And he was right! In fact, all the staff at Lou Fusz were exceptionally courteous, professional and knowledgeable and made my purchase a seamless and enjoyable experience. In particular though, Nick did an exceptional job of assisting me in getting the right options for my needs and made the whole buying experience a great one! Thanks Nick! We'll be back when we start looking to replace my wife's car.

    Does recommend this dealer

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  • Great experience!
    March 6, 2017

    Nick Prebianca was able to help me get a new car for my daughter. There was a small mechanical issue with the car I had picked out and he made sur...


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    Nick Prebianca was able to help me get a new car for my daughter. There was a small mechanical issue with the car I had picked out and he made sure that everything was corrected prior to delivery. I felt like he really wanted to make sure that I was happy with the purchase and did not want us to purchase a vehicle that they could not back up. The transaction was easy with no pressure and I appreciate that!

    Does recommend this dealer

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  • Other Dealerships Need To Take a Lesson
    March 2, 2017

    Lou Fusz Ford, in general, and John Stahl in particular, made it very easy to select and buy the right car for us. We visited several other store...


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    Lou Fusz Ford, in general, and John Stahl in particular, made it very easy to select and buy the right car for us. We visited several other stores (2 Ford, 2 Mazda, 2 Honda, 2 GMC, 2 Chevy, 1 Toyota and 1 Hyundai) to try to find the perfect compact SUV. Only the Escape had all of the features we wanted. Fusz and John were the only ones that did everything possible to ensure that we could test drive vehicles to test all of the various features. John was the only person out of several sales people, that had a genuine smile and "glad to see you" appearance". I've bought from Fusz automotive in the past but this is my first ever Ford. It's not a fun thing to spend a lot of money on a car but at least with John and his store, it became fun and I thank him for the personal interaction above and beyond the sale of a car.

    Does recommend this dealer

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  • A great Salesman
    February 27, 2017

    Joe Romeo is a great salesman, who made this experience for me very easy, and enjoyable, he made sure to take the time to explain everything i nee...


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    Joe Romeo is a great salesman, who made this experience for me very easy, and enjoyable, he made sure to take the time to explain everything i needed to know about my car, and made sure i was comfortable with my payments, and most important that i was very happy with my purchase. I highly recommend if you are wanting to buy a new car, make sure you go see Joe Romeo, because the next time im ready to buy a new car, i will go back and see Joe. ,

    Does recommend this dealer

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  • Check out issues
    February 26, 2017

    Was able to get vehicle in rather quickly when I called. Excellent customer service. Showed me how the system for the issue I was concerned work...


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    Was able to get vehicle in rather quickly when I called. Excellent customer service. Showed me how the system for the issue I was concerned worked and got me out the door quickly. Seemed to value me as a customer.

    Does recommend this dealer
    Came in for service or repair

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  • Great Service
    February 23, 2017

    On time service that was fast, easy and the problem fixed. I made an appointment and waited in a comfortable customer service room with TV.


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    On time service that was fast, easy and the problem fixed. I made an appointment and waited in a comfortable customer service room with TV.

    Does recommend this dealer
    Came in for service or repair

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