Family Motors Auto Group

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Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 5:30 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun 10:00 AM - 6:00 PM
Mon 7:00 AM - 5:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 5:30 PM
Fri 7:00 AM - 5:30 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

2.3
74 lifetime reviews.
  • Service with a smile.........and a diet coke!!!

    Ernie Silva was great. Since there is usually little to be desired in having to get a new vehicle, we were hoping to just get someone nice to help...

    Dealer Response

    Thank you so much for this delightful review. I'm sure Ernie didn't mind the "spousal banter" at all. It really does help us get to know the custo...


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    Ernie Silva was great. Since there is usually little to be desired in having to get a new vehicle, we were hoping to just get someone nice to help us. Ernie was that and more. He listened to our "spousal banter" and heard what was important to each of us. He wasn't pushy and made this an enjoyable experience, even though I was super tough on him!! We will be back for sure, and we always recommend Family Motors to friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this delightful review. I'm sure Ernie didn't mind the "spousal banter" at all. It really does help us get to know the customer and make sure we get the right car for the right family. As for giving him a hard time feel free to come back and give him a hard time whenever you visit us for service or your next purchase. We will make sure he has another coke waiting for you.


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  • Smoothest vehicle purchase

    We purchased a 2017 Passat SE w/ tech for my wife from Devin and Ernie; by far the best experience I've ever had purchasing a vehicle. They were a...


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    We purchased a 2017 Passat SE w/ tech for my wife from Devin and Ernie; by far the best experience I've ever had purchasing a vehicle. They were accommodating, honest and fair. A big thank you to both of them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dealer never responded

    I wrote to the dealer via the Cars.com website about a car I was interested in, but unfortunately never heard back. Not a good first impression at...


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    I wrote to the dealer via the Cars.com website about a car I was interested in, but unfortunately never heard back. Not a good first impression at all. Very unsatisfied.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2016

Welcome to Family Motors Auto Group in Bakersfield, CA. We are a family owned and operated dealership that has been serving Bakersfield and surrounding communities since 1993. We are dedicated to serving the needs of people, by providing the highest level of personal service to each and every customer. Our primary commitment is to care for people, and treat our customers like family."