Reviews
Service dept. was excellent and was corteous and very...
Service dept. was excellent and was corteous and very accomodationg. Took my truck in last minute to rectify the situation I had experienced later in the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Dealership
I have had great experience with both sales and service. Last routine maintenance took a tad longer than usual, but they were swamped. The waiting area for the service department is very comfortable, so when I stay for service, I bring my laptop and work while I wait. Otherwise I generally drop off and the just call me when they are done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Experience!
We had a young sales consultant named Danielle (Danny) who was fantastic! She knew the product lines, was friendly and never pushy or over bearing. We met her one day and set up an appointment a couple of days later. She had the three models lined up that we wanted to test drive, had the keys, the cars were gassed up and the colors that we had discussed. It was just a wonderful experience in every way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Kindness and fairness
It's nice to know when someone says .." I want you to be totally happy with your purchase " They really mean it....All Anyone can ask for is to be treated Kindly and with fairness...and I was. Thank you Ken..Tim ..n .AJ. Appreciate all your time n effort on my behalf... Merry Christmas Sincerely Pat
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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great place for people treating people right
our first time at this dealership. straight forward, they explain everything, and most of all they listen. they did their work in a timely manner,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Bill was so helpful from start to finish! In and out...
Bill was so helpful from start to finish! In and out within a few minutes!! You definitely should keep this one around as long as ya can!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Fast Service
I always use this dealership to do my Jeep services, fast, friendly, coffee and comfortable waiting area excellent work. Highly recommended best dealership by far
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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My 1st service in FL. Everyone was polite and efficient....
My 1st service in FL. Everyone was polite and efficient. Since I'm from TN I probably will not be back - unfortunately! I will recommend Ferman to my friends in Tampa.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Thank you!
First time purchasing a Jeep and first time at Ferman Chrysler Jeep, everyone was excellent and went above and beyond to make sure I was happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Very knowledgeable and helpful
All employees seem happy and very friendly willing to help, explain and caring. Take great care of your automobile and make sure you are taken care of also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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