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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Service dept. was excellent and was corteous and very...

Service dept. was excellent and was corteous and very accomodationg. Took my truck in last minute to rectify the situation I had experienced later in the day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Dealership

I have had great experience with both sales and service. Last routine maintenance took a tad longer than usual, but they were swamped. The waiting area for the service department is very comfortable, so when I stay for service, I bring my laptop and work while I wait. Otherwise I generally drop off and the just call me when they are done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Great Experience!

We had a young sales consultant named Danielle (Danny) who was fantastic! She knew the product lines, was friendly and never pushy or over bearing. We met her one day and set up an appointment a couple of days later. She had the three models lined up that we wanted to test drive, had the keys, the cars were gassed up and the colors that we had discussed. It was just a wonderful experience in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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Kindness and fairness

It's nice to know when someone says .." I want you to be totally happy with your purchase " They really mean it....All Anyone can ask for is to be treated Kindly and with fairness...and I was. Thank you Ken..Tim ..n .AJ. Appreciate all your time n effort on my behalf... Merry Christmas Sincerely Pat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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great place for people treating people right

our first time at this dealership. straight forward, they explain everything, and most of all they listen. they did their work in a timely manner,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Bill was so helpful from start to finish! In and out...

Bill was so helpful from start to finish! In and out within a few minutes!! You definitely should keep this one around as long as ya can!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Fast Service

I always use this dealership to do my Jeep services, fast, friendly, coffee and comfortable waiting area excellent work. Highly recommended best dealership by far

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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My 1st service in FL. Everyone was polite and efficient....

My 1st service in FL. Everyone was polite and efficient. Since I'm from TN I probably will not be back - unfortunately! I will recommend Ferman to my friends in Tampa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thank you!

First time purchasing a Jeep and first time at Ferman Chrysler Jeep, everyone was excellent and went above and beyond to make sure I was happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very knowledgeable and helpful

All employees seem happy and very friendly willing to help, explain and caring. Take great care of your automobile and make sure you are taken care of also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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