Reviews
Excellent Service and Quality Car
Jon made great efforts with me in the buying process. This was especially true early on when I was still looking at two and three year old cars. I had a fixed price point and he and the office got me there. Well done people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review!
Always great service
I always receive exceptional service from the service department at Ferman Chrysler Jeep Dodge Ram. They are courteous and fair with their pricing. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
From routine service to new truck purchase.
Brought my 2018 in for routine maintenance, traded for a 2020. Met with great service, sales and finance departments. Never a glitch. All my needs and challenges were met head on.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review!
Best experience with a sales "Dude"
John H. was awesome from start to finish, couldn't have asked for a more professional/courteous/focused individual - I didn't need to show up and spend 20hrs to purchase - Overall this sales team was very impressive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review!
3 month check-up (oil,tires and multi-point inspection)
I purchased the (three oil change package) good deal. Just make an appointment, come in, give your name and your done. Like I said your done, the service is fast, clean and honest. Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Mr. Wayne my personal Batman! :)
Mr. Wayne truly saved my day. I can't thank him enough for the best customer service and most honest Dealer experience I have ever had. This whole dealership has a warm family welcoming atmosphere and they will continue to have my business/ recommendations in the futre! WOOHOO!! Great job guys!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review!
Thank you, Ferman! Great job!
This is the second vehicle I’ve purchased from this dealership. I’ve had nothing but a great experience in both cases. From the time we arrived to the time we drove off in our newly purchased vehicle was a very pleasant experience and a fair deal. We will happily come back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review!
Best car dealership experience ever.
The most pleasant experience in buying a car from a dealership, this dealership is nothing but a flagship to how car dealerships should be. I congratulate you guys on your business model and ethics and keep up the good work. And thank you Miguel Alvarez.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review!
Repeat Customer
Bought a new ram 1500 back in 2016. Whole process was easy, great price and selection. Service while having vehicle maintained was as day 1 when purchasing.....great. At my last service visit, A 2020 ram caught my eye. Once again, Ferman made it super easy.... Got a great deal on my trade and extremely happy with new big horn model. I will be seeing them for a 3rd!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review!
Jeep Compass
Great Customer service and easy buying process. Always a pleasure dealing with the Ferman sales team. We were able to test drive and walk out or with our car in just a few hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review!
