Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

Thank you for another great sales experience. Our family has purchased two vehicles from this dealership so far this year. Great job, customer service and follow up.

Service people are very helpful and polite. But, I would never buy another vehicle from Ferman, sales person wasn't too bad, but management "sucked" We waited almost six hours for the paperwork to be done, from before 3PM to almost 9 PM. I mentioned to the sales manager that we could use something to eat and he ignored us, just said they were short handed and we would have to wait. If we had to do it again we'd walk out and Ferman could have kept their 50,000 dollar van.

Great staff and Great experience so happy I drove from St.Peterburg Florida. George Donici was super and Great asset to German! Best product specialist I've been around! So happy and a great worker and a great person!

I wanted to take a minute and review my experience with the Service Manager Anthony. My wife and I purchased a 2018 Grand Cherokee last summer that was having an issue we believed should be covered under the warranty. We were hearing a creaking noise in the under carriage frequently. The vehicle was first serviced in Feb. 2019 but the tech could not hear the noise. In October 2019 we returned the vehicle back to the dealership because the noise was much more noticeable. After discussing the issue with Anthony, he worked with the Tech to identify the problem and get it corrected. The service was covered under the warranty and my phone calls and personal encounter with Anthony were terrific. He is a true professional in your service department. He also worked it out to provide my wife a replacement jeep while our jeep was being serviced. Awesome work! Thanks so much Anthony! Mike Jackson

Staff was friendly and nice and service was done quickly. I haven't waited at the dealership for car to be done although they have a nice waiting area for customers. William called me as soon as my car was ready.

My Dodge Caravan died. Car was brought to the service center by AAA Service. I received excellent service from Brian Quest that prepared work order and vehicle was taken for repairs very quickly.

The wife and I were extremely pleased with the treatment and courtesy extended to us at Ferman Ram. I am very pleased with the customer service and support provided by Kathy Meyers who was nothing short of outstanding. From Test Drive to Finance and Delivery. These guys were great!

The wife and I were extremely pleased with the treatment and courtesy extended to us at Ferman Dodge and Jeep. I am very pleased with the service and support provided by officers John Hurley and Joe Lyman who took the time to make sure we got the vehicle we needed.

The service department is outstanding. Individuals like Brian Guest are quick to understand what is needed and to make sure it happens. The friendliness of everyone at Ferman has been a welcome change to many businesses. Mr. Cooper the service manager runs a great shop and my experience is they get it done right the first time. I drive 40 miles each way to have them service my SRT challenger.

Brian always goes the extra mile to please. He is the best service writer that we have ever had anywhere. We just love his level of professionalism and his personal touch! This is my daughters first new vehicle and she/we trust Brian to take care of her needs. It can be a very challenging experience for a young lady to have her vehicle serviced by herself, but with Brian we do not have any concerns! We just love Brian!