Reviews
Custmer Experience at Wesley Chapel Ferman Dealership
I had two experiences in one week; one with new car sales and the other with the used car sales force.Both experiences were very positive unlike a previous dealership that I had been to. Sales people were very pleasant, informative, no pressure and easy to work with.If they could not answer a question they stated such but said they would find out and did. At one point I had to wait a considerable time for finance due to connection at the DMV being slow, and I was continually informed of the progress ie not left waiting and wondering. I would recommend this dealership. I am a seasoned car buying customer and have been through this experience numerous times to be able to know.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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New Jeep
Great experience shopping for a new Jeep. Thomas Drain was as professional as they come. Great selection , friendly staff, which tuned to into a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Anthony in the service department went above and beyond...
Anthony in the service department went above and beyond on helping me with my truck! Service department had my truck done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Customer Service
Joey was awesome! His knowledge of the products were unbelievable. He was very personable, down to earth and patient. He had the ability to make you completely forget you were to spend money and made it a fun experience. The staff was nice and everyone who walked by asked how we were doing. BIG PLUS!! The facilities were really clean and well kept. GO CHECK THE PLACE OUT!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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Always good service
They have been servicing my Jeep for 7+ years and never had any major issues with the service that has been accomplished. They do good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great customer service
My experience was wonderful I would recommend stopping by and taking a look . The buying experience here was also nice . Plenty of cars to pick from
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review!
Searching for the perfect Gladiator
I walked in looking for the impossible and walked out with the truck of my dreams. Thank you Kevin for all your help in making this happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review!
AWESOME...
PROMPT EXCEPTIONAL SERVICE...EVERYONE IS FRIENDLY AND EAGER TO ASSIST...THE WAITING AREA IS VERY CLEAN AND NICE...THEY MAKE SURE TO GET YOUR CAR BACK TO YOU AS QUICKLY AS POSSIBLE...THEY RESPECT THAT YOUR TIME IS ALSO VALUABLE...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
I had a great experience! It was painless and quick....
I had a great experience! It was painless and quick. Bradley Butler was a great help and I will recommend to friends and family! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review!
Car purchase -Domingo
I wanted to buy a car with little time spent at dealership. I was able to negotiate via text. Domingo and Finance person were great
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
