Reviews
Search for hard to find Hybrid
The staff worked hard to find a Pacifica Hybrid in the color and model that we wanted. They located a car within a 500 mile range and brought it to us. So far everything has been better than expected and we are very pleased with the staff and the automobile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Service on my jeep
My appointment was 11 and I was ten minutes early but made no difference, I was met by my service rep who met my every needs and had me out of the dealership in timely fashion
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Enjoyed my experience
I arrived early and was still taken. T My service advisor listened to my concerns, and German was able to addresses all of them within the estimated time I was initially given
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Brad and the entire staff are exceptional
I purchased a CPO 2018 Jeep Renegade from Brad. He listened to all my requirements and showed me every vehicle I was interested in. He is very knowledgeable and there was no pressure. When it came to financing, the gentleman I dealt with could tell I was not happy with the interest rates being put forward. He went above and beyond to find me the rate I was looking for! All of this between 7pm and 10pm because that was the only time I could make it in. Very great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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First New Car Experience
Bought my first new car with Ferman. John made the entire process go very smooth. I drove from Orlando to get my new truck. With Johns’ extra efforts I was in and out in under 2 hours and he took care of all my questions and concerns without hesitation. I am very happy in my new 2019 Dodge Ram 1500 Rebel. Thanks to John Hurley and the whole team at Ferman for your excellent service. You now have a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Bill is excellent
Bill took really good care of me. He went above and beyond to get my Jeep fixed correctly. I really appreciate everything he did for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Experience, Nice Dealership!
Nice comfortable dealership. Spacious to move around, very organized and overall pleasant atmosphere. The staff is nice and professional, easy to do business! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Excellent care and kindness
I was referred to this dealership by a friends They spoke very highly of them so I had to go. They were extremely sensitive to my budget and did all the could to make me happy. I left with the biggest smile and am still wearing it. My agent was Doug and he’s 5*
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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New Car purchase
Everything went smoothly with the purchase of my new jeep . Was a good buying experience at Ferman Jeep . I would return for future purchases .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Ferman Jeep
Excellent service great attention to detail. The internet price was a great price. I negotiated purchase over the phone and it was a hassle free transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review!
