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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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service staff review

The experience was nice, the service professionals were very helpful and my vehicle was serviced in a timely manner. I would recommend this dealership to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review!

Two time satisfied customer.

Brad is a very professional salesperson. Always helping you in making the best choice. Which is the reason I've purchaser two family vehicles from him this past year...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Rebel Purchase

Doug was outstanding , he is always willing to help and is always in contact with me on any special promotions. This is the 4th vehicle we have bought from him with our family. His customer service is by far the best i have seen. He is not pushy and truly understands your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your review!

Exceptional- Brian Guest

Mr. Brian Guest professionalism was exceptional when handling the urgency of my vehicle. He and his mechanical team diagnosed the situation under extreme situations (system issues,computer down) providing me the customer with alternate options to servicing my vehicle. He was patient, understanding overseeing the process from end to end. I would recommend Brian Guest (Ferman) Service Representative to all my colleagues. Hands down, he along with Mr Hollywood and Mr Jesse professionals of their respective business careers. Thank you Brian and your team. My Jeep runs like new

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great car great service

I purchased a car 'sight unseen' from Miguel at Ferman. He was very easy to deal with and I felt that I could trust him. Miguel was quick to respond to every text question I had and quick to resolve any of my concerns I would highly recommend using Ferman .....I will use them on our next purchase and will definitely work with Miguel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great Experience, Fair Deal

Great experience, got a fair deal on my purchase. Everyone I dealt with was courteous and polite with great attitudes. Much better experience then my previous purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Overall great car buyer experience! Really worked with us to make sure we walked out with the car of our dreams! Joey was with us the whole time and provided excellent service and knowledge while keeping us smiling and laughing! Will definitely we a lifetime customer! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

I was visiting to drive the new 2019 JL. And I love the ride. So I ending buy from the dealer. Thank you to Christopher one of the financial guy there. Very knowledgeable he knows everything about Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review!

Best Dealership in Florida

This was the second vehicle I bought at this dealership and I have been very pleased with everything from the customer service to my experience with my salesman Jason You can also be absolutely certain they will have the rock-bottom best price of anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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I left feeling great

I wasn’t expecting to do anything but didn’t want to waste my time, I was walking on the deal. Then manager and salesman came out talked to me and gave us a great deal. Thank you to everyone at Fermans

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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