Reviews
service staff review
The experience was nice, the service professionals were very helpful and my vehicle was serviced in a timely manner. I would recommend this dealership to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Two time satisfied customer.
Brad is a very professional salesperson. Always helping you in making the best choice. Which is the reason I've purchaser two family vehicles from him this past year...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Rebel Purchase
Doug was outstanding , he is always willing to help and is always in contact with me on any special promotions. This is the 4th vehicle we have bought from him with our family. His customer service is by far the best i have seen. He is not pushy and truly understands your needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Exceptional- Brian Guest
Mr. Brian Guest professionalism was exceptional when handling the urgency of my vehicle. He and his mechanical team diagnosed the situation under extreme situations (system issues,computer down) providing me the customer with alternate options to servicing my vehicle. He was patient, understanding overseeing the process from end to end. I would recommend Brian Guest (Ferman) Service Representative to all my colleagues. Hands down, he along with Mr Hollywood and Mr Jesse professionals of their respective business careers. Thank you Brian and your team. My Jeep runs like new
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great car great service
I purchased a car 'sight unseen' from Miguel at Ferman. He was very easy to deal with and I felt that I could trust him. Miguel was quick to respond to every text question I had and quick to resolve any of my concerns I would highly recommend using Ferman .....I will use them on our next purchase and will definitely work with Miguel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Great Experience, Fair Deal
Great experience, got a fair deal on my purchase. Everyone I dealt with was courteous and polite with great attitudes. Much better experience then my previous purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Overall great car buyer experience! Really worked with us to make sure we walked out with the car of our dreams! Joey was with us the whole time and provided excellent service and knowledge while keeping us smiling and laughing! Will definitely we a lifetime customer! Thank you
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I was visiting to drive the new 2019 JL. And I love the ride. So I ending buy from the dealer. Thank you to Christopher one of the financial guy there. Very knowledgeable he knows everything about Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Best Dealership in Florida
This was the second vehicle I bought at this dealership and I have been very pleased with everything from the customer service to my experience with my salesman Jason You can also be absolutely certain they will have the rock-bottom best price of anyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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I left feeling great
I wasn’t expecting to do anything but didn’t want to waste my time, I was walking on the deal. Then manager and salesman came out talked to me and gave us a great deal. Thank you to everyone at Fermans
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
