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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,675 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Great service

Brenda was very professional. She recorded my requests for tire pressure and valve stem caps along with an oil change and tire rotation. The 25,000 mile service was completed perfectly in around an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review!

Amazing! They will bend over backwards to work for you!

Robert Packer and Kathy Meyers are awesome. We will never buy a car from anyone else again. So professional and courteous. They treat you like family. Can’t say enough good things about them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you, Jorge!

Quality Service

I received a service with higher quality and promptly service; I am very impressed with their customer services experience. I always jo to the waiting area that’s very confortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Vietnam Veteran

Gheorghe Donici was Amazing he did a great job helping me . And everyone there did a amazing job also thank you all I love my new ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership, Wrangler Central

I looked for a Wrangler Rubicon that had the options I wanted as I didn't want to settle for one. Found it at this dealer, 100 miles from my house. I talked to Tommy and we worked out a price and he held "my" Rubicon for me for 2 days till I could make it there. Great Dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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John our salesperson was awesome.

Don’t see all the names of the folks that helped us listed Below. And not positive on last names. We bought 2 new vehicles and traded 3 so a lot of work and a big deal. Everyone was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great experience!

Great great experience!!! I definitely would recommend this dealer beyond any single other I dealt with in the past!! So easy to make the purchase and things were completed in advance of me even arriving from 2.5 hours away!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Survey

Raul did a great job, listen to all my needs, I got what I wanted, very proffessional, l would recommend this dealer to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep*

I recently purchased a new Jeep from these guys… It was a very smooth and easy process from start to finish. I would highly recommend to anyone who’s looking to buy a new vehicle to come here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Dealership!

We recently leased a new Jeep Grand Cherokee from Ferman CJDR. Our sales person was Kathy Meyers who was just a joy to work with. She was super nice, knowledgeable about the product, made great recommendations regarding the vehicles appointments based on our wants and needs. We are extremely happy with our vehicle and how we are always treated at this dealer. We also have own a Jeep Wrangler Unlimited Rubicon purchased from Ferman which we service there as well. Their service department is great too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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