Reviews
Best Car Buying experience so far!
Ken Gilliam, Pre-Owned Product Specialist, Was fantastic the whole time this is the second vehicle I've purchased from him him less than a year. Great experience! Thanks Ken!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchase of two new Jeeps
Jason and the whole staff were excellent. They got me a good price and had me in and out in a reasonable amount of time. We actually bought two Jeeps from Ferman that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donald Superfine PA
Great salesperson, efficient, and very personable during the sales process. He was able to take care of the immediate issues when negotiating the price of the care and taking care of repair issues
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trusting and caring
Rocco and Robert the finance manager are amazing they went above and beyond to help me! They weren’t the pushy people you get at most dealerships I feel they are very honest and care very much for the people they help! I would never go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Buying Experience
From start to finish, my purchase of a new car from Ferman Dodge was fantastic. From Gheorge my salesman to Robert in finance, buying a car was made easy. I was given useful information about the vehicle and the terms of sale, in a no-pressure sales environment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Great Experience
Brenda in the Service Department was very friendly and professional. She even followed up with me after a few days to ensure things were going well with my truck. Thanks Brenda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Wonderful experience
Everything about the car buy experience was amazing. Everyone I met from the salesman to the director of finance were all very friendly and helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service department
William at the service desk was wonderful! He kept me informed when my oil change was completed and ordered a new motor for my side door.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Very Professional
It was a pleasure working with Bill Clement. Professional treatment, easy to leave and pickup car. All questions where thoroughly answered. blah blah blah blah there 25 words LOL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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AMAZING!!
Was in and out in less than an hour. Fast friendly service. Brenda was great!! I stopped in with no appointment and she got me right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
