Reviews
Grezt
Brian scheduled my appt quickly and told me it would take 1 hour and it took exactly 1 hour. Made the experience easy and on time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Great buying experience
Jason was great and made the whole buying experience great. Everyone we came into contact did all they could to insure we were extremely pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT experience at Ferman!
Had an amazing experience with Shamir, he got us the best deal, no haggling, no back and forth. He was honest, quick, and patient. Hands down best experience buying a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Efficiently identified what the problem was and did the needful in a timely manner. Just hoped that service came with a car wash like Kia does
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Excellent
A great experience of buying a vehicle and the people were great to work with. Very friendly staff. Would recommend this dealership to everyone everywhere
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Great service
Super fast service and friendly and helpful staff. Did a great job on the repairs. Thank you! Travis was very helpful in the parts department. Very knowledgeable, friendly and professional. Thank you! Anthony was very friendly and helpful. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
New Purchase
The buying experience developed trust with the salesmen and others . They actually sat down and talked with us and get to know who we are and not just another customer. We had open face to face conversations with finance and the manager. The detailing of the vehicle needed better attention. We have not had any experience with the service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2019 Jeep Grand Cherokee
John sold me my new Jeep Grand Cherokee and he was awesome!!! Super easy going and got me exactly what I was looking for! The whole staff was great and quite hilarious and I felt very comfortable and not pressured in the slightest. Great job!! Definitely will be buying my future vehicles from the dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Sales - Product Specialist
We had a very professional experience with Brad Butler and would recommend him to anyone wanting a Professional Experience. His presentation and care of detail explaining the vehicle and options was comforting and not overwhelming to my wife. GREAT JOB Brad !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great out-of town service
I had been looking for months for the perfect configuration of a car to get my family and found it on the website--from 500 miles away! The dealer (Brad in particular) was so helpful via the phone and email that the buying process, as irregular as it was for us, at least, was seamless. I don't know if we'll be looking for a car so far away anytime soon, but if so, we'll definitely start with Ferman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
