Reviews
Very friendly staff! Not pushy and willing to work with...
Very friendly staff! Not pushy and willing to work with me with what I wanted and my budget! I would highly recommend them. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
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Awesome vehicle buying experience. No pressure, great...
Awesome vehicle buying experience. No pressure, great price, truck was ready when promised. None of my time was wasted. The most difficult part was choosing a color. 2020 Ram Rebel Flame Red.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Ferman Chrysler's service department is definitely...
Ferman Chrysler's service department is definitely customer focused. That includes both the service advisors and service technicians. They are very attentive start to finish and the service is prompt. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Truck had several warning lights illuminated on dash and...
Truck had several warning lights illuminated on dash and we brought it in for service. Service team was professional and communication was good during all stages of repair. Positive experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Chuck Henry was my service advisor and was great as...
Chuck Henry was my service advisor and was great as always. I made a last minute appointment, they helped me without hesitation and got me in and out quickly. Thanks Chuck
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great team sales support with Jonathan at the lead. We...
Great team sales support with Jonathan at the lead. We would say that our recent experience at Ferman Jeep was as good and comparble to support we regularly received from dealers of much higher cost. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Very professional and flexible with compassionate and...
Very professional and flexible with compassionate and caring attitude and prompt response to my needs and concerns and ver timely efficient I also love the waiting area and appointment scheduling
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Prompt and HONEST service professionals. Very...
Prompt and HONEST service professionals. Very understanding and accommodating for my unique needs. I gladly drive past other dealers to come here! Nice to know a dealership cares about more than just a sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Impressed by the teamwork demonstrated during the sale....
Impressed by the teamwork demonstrated during the sale. Finalizing the process is always a marathon, but the team did their best to make it happen in a pleasant manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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The best service I have ever had at a dealership!...
The best service I have ever had at a dealership! Friendly, time efficient, and worked with me to get a deal I was pleased with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
