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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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always polite, friendly, helpful, professional and...

always polite, friendly, helpful, professional and knowledgeable.....I purchased my 2008 Jeep Wrangler in 2007 currently has 370,000 thousand miles and have not gone elsewhere for service, no regrets.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Just wanted to say we came to the right person, Jason...

Just wanted to say we came to the right person, Jason Croucher was Excellent, very polite, friendly, answered our questions. Best salesman we had ever dealt with. And we will continue to come back there and will refer others to Jason. (Excellent salesman)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Very nice place ,Mr Speed listened to what I wanted took...

Very nice place ,Mr Speed listened to what I wanted took me out and showed me their inventory ,he was very knowledgeable about the Chysler products and different packages

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

We visited other dealerships however once we came into...

We visited other dealerships however once we came into your dealership Rocco did not pressure use and gave us all of the information we requested. Great experience and you have a customer for life! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Kathy Meyers and the entire Team at Ferman’s was...

Kathy Meyers and the entire Team at Ferman’s was professional and caring from start to finish with my wife and I. We came from St. Cloud, Fl. to purchase our 2020 Ram, and we will do it again! Ferman will be our “Go To” dealership!! Thank you all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

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Jeff went all out to find me the right Rubicon and put...

Jeff went all out to find me the right Rubicon and put the deal together he let me test drive several units so I could decide on the one I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Great customer service fast friendly service always goes...

Great customer service fast friendly service always goes above and beyond to make customer happy highly recommend Steven service department has great attitude and friendly smile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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First time dealing with Ferman , and very satisfied with...

First time dealing with Ferman , and very satisfied with their service . Had to wait a bit long for the financing but considering it was a Sunday and was quite busy it was understandable .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Wouldn’t deal with anyone else. Best team to work with....

Wouldn’t deal with anyone else. Best team to work with. Sales, parts, financing all outstanding. Bought and traded several vehicles thru them. Always been happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Kevin in service was great, made sure I understood the...

Kevin in service was great, made sure I understood the charges before I left. Many thanks to Andrew in parts for helping me to find my new Toyo tires. They are 1000% better than the previous GY duratracs that had worn terribly over 36k miles. Price was very fair and my service and tire install was all done in very short time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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