Reviews
Excellent service will recommend to others n very...
Excellent service will recommend to others n very courteous fast service very helpful would deffinately come back again helps not to wait for a long time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Anthony is always courteous and knowledgeable. If he can...
Anthony is always courteous and knowledgeable. If he can be my service advisor each time I visit this dealer, that would be ideal to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Covid-19 hit just as we ordered our new Ram truck....
Covid-19 hit just as we ordered our new Ram truck. Construction was delayed as was delivery but Jason Speed, our sales rep, was in constant communication from beginning to end. Exceptional service and a truck we love!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Stellar service as always, Anthony Cagley is great to...
Stellar service as always, Anthony Cagley is great to work with!!! Scheduling is easy and convenient, drop off is super easy... In and out as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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I had leased a new GMC Canyon From Ferman in 2017. I had...
I had leased a new GMC Canyon From Ferman in 2017. I had a good experience then and even better one just recently. I was able to turn in my lease early and got a great deal on a used Jeep Wrangler, beautiful vehicle! The sales consultant, Jason, was absolutely outstanding. He helped me find exactly what I was looking for at a great price!! Ferman has won my loyalty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Purchase of 2014 Chevy Cruise
Ken Gilliam was wonderful to work with. The whole process took less time than I am used to a dealership. I would highly recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Terrible service department
The service department has a lot to be desired, they had my work van for two weeks. When I questioned when the work would be finished they told me the part was not supposed to come in for another week. They had no reason for the delay in receiving the part. The other issue is you must speak to your service advisor, if they are off you have to wait until the next day they are at work. Would not recommend using them!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us to let us know how we can serve you better next time
Service on our 2018 Dodge Journey
Anthony, our point of contact, did an excellent job in letting us know the process of getting our Dodge serviced. He texted me and told me he would keep me informed. He had a vehicle ready for us because our car needed to be there for the day. We were very happy with the service provided.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Jeff and Doug were truly exceptional in helping find me a...
Jeff and Doug were truly exceptional in helping find me a car. They walked me through the process and helped me find everything I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Great service!!
My experience at Ferman of Wesley Chapel was a good one. I leased a new Jeep and Gheorghe took the time to explain how everything in it worked, from removing the doors and windows to the technology. He was awesome. He explained more about the vehicle than I had ever had anyone else do before and I have purchased a lot of new vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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