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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Transmission work I have a loose wheel work

I’ve been to different dealerships for service and problems with vehicles one in Brandon one in Dade City mechanics at these dealerships are not as well trained I believe as the ones at Ferman mechanic and technicians are more equipped to handle problems on new vehicles had two issues and they resolve both of them right away we’re just a little bit of information for me super great people in and out in time allotted for repairs would recommend to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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BUYING NEW CAR

WE WERE GREEDED BY PAT SACCA OUR SALESMAN HE WAS GREAT HE TOOK THE TIME TO HELP FIND THE RIGHT CAR AND WORKED WITH US TO MAKE IT FIT OUR BUDGET.PAT TREATED US LIKE WE WERE FAMILY,EXPLAINED ALL NEW FEATURES ON CAR WENT OVER ALL WITH US.ALSO SHOWED US AROUND THE SHOW ROOM AND SERVICE AREA GREAT JOB COULDNOT HAVE BEEN BETTER.THANKS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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The service was fast and efficient. My JC is running...

The service was fast and efficient. My JC is running even better than before her oil change. She was getting a bit sluggish. They performed a routine inspection and oil change in less than one hour, and the price was far less than I thought I t would be. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Sales representative was very friendly,courteous and...

Sales representative was very friendly,courteous and professional. Sheryl was always prompt and reliable. Will always recommend someone to this dealer to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Thorough, complete and professional

Brian helped me to arrange repair of several warranty items along with needed maintenance. Everything was handled with expediency and competence. Appreciate their good service and help. Would definitely recommend them to any considering.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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The service performed was exceptional &...

The service performed was exceptional & excellent. Customer service was outstanding. My car was finished quickly. I will recommend this dealership for all your needs. Awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Service was exceptional and was scheduled as planned....

Service was exceptional and was scheduled as planned. Staff was friendly and professional. Because of the corona virus my safety was taken in consideration according to the cdc guidelines.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Took a little longer than I hoped......but they squeezed...

Took a little longer than I hoped......but they squeezed me in because I had a flat tire & I didn’t have an appointment. Had to order a tire because it’s a specialty tire, came in the next morning & they took care of everything. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Always helpful and professional. William listened as I...

Always helpful and professional. William listened as I described a sound I was hearing and he and his team were able to identify and correct it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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The Jeep service team is awesome. Very professional and...

The Jeep service team is awesome. Very professional and friendly. Repairs are done correctly every time. They do a great job. That is why I keep coming back. Anthony Cagley is a 5-Star Service Advisor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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