ReviewsWrite a review
They have the best service!
They have the best service!! Tom Caulkins is top notch!! The dealership is very lucky to him!! If u r looking to buy look him up I promise u won’t be disappointed!!
My visit at West County Volvo was again very pleasant.
My visit at West County Volvo was again very pleasant. The entire office staff, even the attendant who washes my car are all very courteous! My service advisor, Greg Hutton took car of me right away and the technician who repaired a very tedious and laborious job did so in a timely manner. Also, the wait is made tolerable due to a lovely wait area and coffee/ water bar.
Honest dealership! Purchased my first Volvo from them 13 years ago and when I needed a new car, this was the first dealership I called. They work really hard to help you find the right car at a fair price. Highly recommend Tom Calkins! He goes above and beyond - gives you excellent customer service like you are family! I liked working with him so much and found him to be so honest, I referred my parents to him to help them find a new car too! #volvofamily
Deceptive and misrepresent offers. When I gave Stephen Lynch the opportunity to correct their mistake, he was worthless. Slipped in a $290 admin fee when the salesman know this was wrong
Great sales experience, lots of options to choose from,
Great sales experience, lots of options to choose from, took our needs and budget in mind, highly recommended Tom C!
Not a happy customer
Very little communication. If I wanted to find out anything, I would have to call. Picked the car up and new warning lights were showing. Had further issues and felt very disrespected when I questioned their findings. I am not sure I trust them enough to take my car back in.
I will be a repeat customer
I am visiting in St Louis and needed my 130K service. I called Suntrup West County Volvo and spoke with Greg in Service. When I arrived, he was accurate on him estimated time and came in just under quoted cost. Thank you!
My recent service experience was an undiagnosed problem,...
My recent service experience was an undiagnosed problem, but my mechanic, Dan, quickly diagnosed and repaired it within one day. I have had nothing but positive experiences with Volvo in the ten years I have owned my car.
Tom Calkins and the entire team are excellent. Tom, in...
Tom Calkins and the entire team are excellent. Tom, in particular, has been amazing in the purchase of our 3 Volvos since 2019. Tom is caring, helpful, responsive, and very knowledgeable. Smooth purchase process and great vehicles.
Excited with my 2022 XC40 Recharge! Tom Calkins made the...
Excited with my 2022 XC40 Recharge! Tom Calkins made the process so easy. He guided me through and kept me informed about the delivery. Everyone was very helpful. I'm looking forward to being part of the Volvo family.