Suntrup Volvo Cars West County

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Suntrup Volvo Cars West County Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

7:30 AM - 9:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2006

In St. Louis, Missouri, the Suntrup family dealerships have been selling new cars and used cars, trucks and SUVs since 1

...

960. We have a reputation of offering quality new cars and quality used cars. Every pre-owned car on our lot has been fully inspected to ensure that you are getting a quality car, truck, or SUV that is right for you. Regardless of the make or model, the pre-owned sales staff at Suntrup West County Volvo will help you find the perfect vehicle. Our convenient location right off of highways 44, 64, and 270 allows us to serve all of St. Louis County with a great selection of new Volvo and certified used cars.

""Home of the Family Deal""

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$54.95 and up*

Tire Rotation

$24

New Brake Pads/Shoes (Front)

$80 and up*

Check Engine Light Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
74 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 14, 2020

    Very happy with our purchase of our first Volvo and working with Ken. Smoothest riding car I have ever had. Just love everything about it.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2020

    I special ordered a Volvo XC40 T5 AWD Inscription from Tom Calkins and the buying experience was seamless. Tom was very knowledgeable and helped me build... an absolutely beautiful car. While I’ve only had the car for a week, I can say that this is the best car I’ve ever owned. The XC40 is packed with many advanced features and world class safety systems. My favorite so far is the 360 Surround View Camera. Makes parking in tight spaces so much easier! I’m looking forward to taking a road trip and seeing everything this car has to offer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • September 14, 2016

    West County Volvo is a very professional & respected dealership. Tom Calkins is very courteous, informed and just awesome to work with, making the 'job'... of car buying a fun experience that I would gladly repeat. All around, a great experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    January 2, 2020

    On the evening of December 22nd, Our 2011 XC60 was towed by AAA to West County Volvo garage for repair. We knew it needed as a minimum a new battery as... the battery shorted out, but the alternator was checked out (by AAA) and it indicated no problems with the alternator and electrical system. On the 23rd I received a call from Volvo service) stating that it in fact the auto needed a battery before any other diagnose (?) could be accomplished. However, the AAA tech checked out all systems with one electronic meter while it was attached to the “shorted battery” with the car running. I can understand Volvos’ thorough diagnose of any problem. However, Why was I charged for two separate actions ($77.50-battery test) and an additional ($77.50 for the remainder of the electrical system). With any auto shop the battery/electrical test is normally part of the battery cost. On top of that we were charge $225.00 for the battery. Checking around the battery charge and diagnose on the high end should be in the neighborhood of $150-$200 retail. I am aware that dealerships normally charge a higher price because of higher profit margin(?) or (???), but I believe that a dealership should be aware of customers thoughts in the maintenance costs. The entire bill for a battery and service at Volvo was $442.50. This is an exorbitant price and makes one have second thoughts on the next Volvo to be purchased and especially from this dealership. As I mentioned to the service manger that we are in the market for a new auto as we normally purchase a new car every 100,000 to 120,000 miles. Of the 4 autos (SUVs) we are considering, Volvo was first on the list, now it is 4th. That is mainly because of the above experience and other Volvo owners we spoke with. However,I suggest that they at least remove the sign that states complimentary car wash with any service or words to that affect. Our auto was not washed. So buyer beware when interfacing with this dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 21, 2019

    Staff was helpful and knowledgeable. No sales pressure. Facility was being renovated so a bit dusty inside.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2019

    The service department at West County Volvo has always been thorough and personable, but Dan Kitchel put extra effort into solving a problem I had beyond... the routine maintenance issues. Would highly recommend this dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 31, 2019

    The folks at this dealer fall short across the board. Once they sell you a car you are on your own. The service department is overworked. The facilities... are sub par. It is like a bad Ford dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    September 17, 2019

    Went to West County Volvo and bought a car with assistance from a very professional salesman named Jim Portner who listened to what I wanted and what I... could afford then found a car in inventory that just about perfectly matched what I had asked for. This is what car shopping should be: ENJOYABLE! Fair deal for both of us; very efficient as well. Great experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2019

    Great working with Tom Calkins. He was very informative about my XC60 and going with a lease. Was very excited to drive away in it!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 14, 2019

    Tom Calkins has been, is and will continue to be the professional persona all should aspire to be. There are none better. Courteous, knowledgeable, and... a true leader in the art of showing it on a daily basis. I personally think all standards should be predicated on Mr Caulkins standard actions! They would all be PROS !

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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