Suntrup Volvo Cars West County

Tom Calkins is exemplary to work with when leasing a Volvo SUV!!! We got the vehicle we wanted at a fair price. He treats you like a part of his family.

Heading home to east coast on cross country road trip, 100 miles from St. Louis my Volvo started whining. Called Volvo Cars West County St Louis and they said if we get there before 4p they’ll be there to look at it. When we got there, Service Advisor Joe Strosnider opened the hood and within 30 seconds identified the problem. 7:30 next morning they fixed the problem and Joe researched our maintenance record, called the Volvo rep, and said there would be no charge. Joe went above and beyond—thanks Joe. Best service experience I’ve had!

We had a great experience with Tom Calkins and found the car I’ve wanted for years. Tom makes it easy, simple and puts you in a fantastic vehicle. Only call Tom Calkins! 2021 Volvo XC60 Mark Terry

Suntrup West County Volvo made everything about my recent lease as easy and pleasant as possible - a great price for the Volvo XC60, nice trade-in on my previous XC60 and an attractive buy-out price should I choose to do that. The people were very friendly in explaining all the technology, and all of them had been at the dealership double-digit years. They clearly have a love for Volvo and a belief in the products and it shows.

Suntrup West County Volvo provides excellent customer service. Their salesman Tom is top notch. He is knowledgeable, trustworthy and consistent. I have leased three vehicles from this dealership with Tom as my salesperson.

I’ve now leased three XC90s from Tom Calkins at West County Volvo and every time the experience becomes more and more enhanced. Tom knows exactly what I want and is great to work with. Hands down this dealership and service from Tom is the best service I’ve ever received at a dealership.

Tom Calkins sold me a car without having title…… and said he did. He lied to me, harassed me by phone and creepy texts . His supervisor, Steve Lynch did not take complaints seriously and the owner did not respond to my request for a call back . They were more than fine cashing my check for $53,000.00 and hand delivering them my title on the trade in, indicating my title was ready for pick up. Not until Tom disappeared with title to my trade in did he tell me he did not have title to my new Volvo . He proceeded to FB stalk me and text and call me for the next two days. Why is he sending me pictures of his nephews? Why is he offering me a deal if my boyfriend now buys a Volvo . It took me threatening to contact my attorney and miraculously a courier arrived with the title . I’ve bought three Volvo’s from Tom and referred friends which resulted in five other Volvo purchases . Never again. I’m sure they will have a response which will be another lie. He’s also not very bright bc my text thread shows his misrepresentation in his writing . Go to Brentwood Volvo .

My service advisor, Stella Johansson was conscientious in getting my car in for service at short notice...Service dept in general"very considerate and skilled outfit"

Service!!!!! Harris is such an asset to Volvo. Always on it from the time you enter the building~~~~smiling, professional, knowledgeable and honest Makes Happy Customer Karen

My new S90 purchase was As simple and easy as it gets. Tom Calkins was phenomenal. No wonder he sells more than anyone!