Bergstrom of Kaukauna

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Reviews

Average Ratings

3.5
84 lifetime reviews.
  • Great service!

    Eventually I didn't buy the car, but all things considered I received a great service and Joe (Kirsten) was very helpful, polite and made a great ...


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    Eventually I didn't buy the car, but all things considered I received a great service and Joe (Kirsten) was very helpful, polite and made a great offer. Due to other circumstances I could not buy the car, but I would surely recommend this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2012 Jeep

    Purchased a "certified" used Jeep Grand Cherokee from this place. Had asked for new tires but was told no. After some time asked again and was tol...


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    Purchased a "certified" used Jeep Grand Cherokee from this place. Had asked for new tires but was told no. After some time asked again and was told by the sales rep that he would check again. Did not get new tires. 2 of the tires where at 4/32 and 2 where at 5/32. Doing the math that leaves about 9000 miles left. After complaining was told they would replace the tires. Still waiting. Did find out that they got the cheapest available. Now I will have to wait

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not responding (to e-mails)

    We were very interested in a car, but the pictures were not on the website. We asked multiple times by mail if they would send us some pictures. T...


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    We were very interested in a car, but the pictures were not on the website. We asked multiple times by mail if they would send us some pictures. The only response we got were automated e-mails telling us they would call and if we were helped yet (still not the case). Apparently this dealer only wants to sell a car if you can visit in person.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellent Service!

    Happy that they were able to help with my less than perfect credit. Also, they offered a very friendly environment and a simple process. Now I hav...


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    Happy that they were able to help with my less than perfect credit. Also, they offered a very friendly environment and a simple process. Now I have my new Equinox on the road and the payments are very affordable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2016 Jeep Grand Cherokee

    Kevin and Matt were an absolute pleasure to work with. I was greeted with a smile at the front door when I arrived, and the process was flawless ...


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    Kevin and Matt were an absolute pleasure to work with. I was greeted with a smile at the front door when I arrived, and the process was flawless from there. I would highly recommend this dealership to anyone who is looking for a great experience and a great deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A Great Experience.

    I purchased a 2015 Chrysler 200 L from Bergstroms of Kaukauna Wisconsin on 6/8/16. I actually was looking at another vehicle on the lot, but after...


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    I purchased a 2015 Chrysler 200 L from Bergstroms of Kaukauna Wisconsin on 6/8/16. I actually was looking at another vehicle on the lot, but after the sales person (Tom Gault) listened to my needs and wants in a vehicle, he pointed out some other choices. From then on, the whole process of buying a car was painless and quite refreshing. I was going from my old 10 year old car to a car of the future as I seen it. Tom explained everything from the buying process to every bell and whistle on the car. Great. An overwhelming process became a joint learning experience and a huge comfort factor. Thanks.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • What a great buying experience

    I had stopped at a local Jeep dealer and felt like I was troubling the sales rep by wanting to potentially order a new vehicle (they didn't have m...


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    I had stopped at a local Jeep dealer and felt like I was troubling the sales rep by wanting to potentially order a new vehicle (they didn't have much to choose from) So I figured I would shoot down to Kaukauna and luckily I ran into Wendy...her follow up was amazing...she's a true professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Effortless Buying Experience

    I could not be more pleased with my salesperson Dean. He was an absolute pleasure to work with, and he ensured everyone of my concerns were met. B...


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    I could not be more pleased with my salesperson Dean. He was an absolute pleasure to work with, and he ensured everyone of my concerns were met. Besides that, he was very straight forward, and there was absolutely no runaround. His no pressure sales approach made this transaction enjoyable, and he made his availability to me a priority. I would buy another vehicle from Bergstrom Kaukauna, and Dean would definitely be my salesperson of choice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service!!!

    There was a mix up with my keys, but they fixed it and I left a very satifisied customer!!! Excellent service!!!! The mechanics and technicians do...


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    There was a mix up with my keys, but they fixed it and I left a very satifisied customer!!! Excellent service!!!! The mechanics and technicians do a phenomenal job making sure everything is done right! They go out of their way to perform terrific customer service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service

    The people are dedicated to exceptional service. The auto salesperson continues to check on how we like our vehicle when she sees us at the dealer...


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    The people are dedicated to exceptional service. The auto salesperson continues to check on how we like our vehicle when she sees us at the dealership getting service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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