Bergstrom of Kaukauna

New 888-503-0085 Dealer Website
Used 888-258-8114 Email Dealer
Service 888-281-5545

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Reviews

Average Ratings

4.8
Average based on 81 reviews
  • A Great Experience.

    I purchased a 2015 Chrysler 200 L from Bergstroms of Kaukauna Wisconsin on 6/8/16. I actually was looking at another vehicle on the lot, but after...


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    I purchased a 2015 Chrysler 200 L from Bergstroms of Kaukauna Wisconsin on 6/8/16. I actually was looking at another vehicle on the lot, but after the sales person (Tom Gault) listened to my needs and wants in a vehicle, he pointed out some other choices. From then on, the whole process of buying a car was painless and quite refreshing. I was going from my old 10 year old car to a car of the future as I seen it. Tom explained everything from the buying process to every bell and whistle on the car. Great. An overwhelming process became a joint learning experience and a huge comfort factor. Thanks.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Excellent Service!

    Happy that they were able to help with my less than perfect credit. Also, they offered a very friendly environment and a simple process. Now I hav...


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    Happy that they were able to help with my less than perfect credit. Also, they offered a very friendly environment and a simple process. Now I have my new Equinox on the road and the payments are very affordable.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • 2016 Jeep Grand Cherokee

    Kevin and Matt were an absolute pleasure to work with. I was greeted with a smile at the front door when I arrived, and the process was flawless ...


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    Kevin and Matt were an absolute pleasure to work with. I was greeted with a smile at the front door when I arrived, and the process was flawless from there. I would highly recommend this dealership to anyone who is looking for a great experience and a great deal.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • What a great buying experience

    I had stopped at a local Jeep dealer and felt like I was troubling the sales rep by wanting to potentially order a new vehicle (they didn't have m...


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    I had stopped at a local Jeep dealer and felt like I was troubling the sales rep by wanting to potentially order a new vehicle (they didn't have much to choose from) So I figured I would shoot down to Kaukauna and luckily I ran into Wendy...her follow up was amazing...she's a true professional.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Effortless Buying Experience

    I could not be more pleased with my salesperson Dean. He was an absolute pleasure to work with, and he ensured everyone of my concerns were met. B...


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    I could not be more pleased with my salesperson Dean. He was an absolute pleasure to work with, and he ensured everyone of my concerns were met. Besides that, he was very straight forward, and there was absolutely no runaround. His no pressure sales approach made this transaction enjoyable, and he made his availability to me a priority. I would buy another vehicle from Bergstrom Kaukauna, and Dean would definitely be my salesperson of choice.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Excellent service!!!

    There was a mix up with my keys, but they fixed it and I left a very satifisied customer!!! Excellent service!!!! The mechanics and technicians do...


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    There was a mix up with my keys, but they fixed it and I left a very satifisied customer!!! Excellent service!!!! The mechanics and technicians do a phenomenal job making sure everything is done right! They go out of their way to perform terrific customer service!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Service

    The people are dedicated to exceptional service. The auto salesperson continues to check on how we like our vehicle when she sees us at the dealer...


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    The people are dedicated to exceptional service. The auto salesperson continues to check on how we like our vehicle when she sees us at the dealership getting service.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great experience!

    Very friendly yet professional crew. Pleasant to work with!


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    Very friendly yet professional crew. Pleasant to work with!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great place to buy a vehicle

    Pretty much everything about buying my Jeep was excellent.


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    Pretty much everything about buying my Jeep was excellent.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • the AM radio service

    I took my 2012 jeep to a electronic service dealer to check out my radio as the AM radio portion was not working but the FM and the satellite was ...


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    I took my 2012 jeep to a electronic service dealer to check out my radio as the AM radio portion was not working but the FM and the satellite was working. They told me the antenna was fine and there was a defect in the radio. So I went to service at Bergstrom of Kaukauna (had purchased car here) and related the above. They inspected the radio and charged me $50.00 and said the AM portion of the radio does not work. I asked them why and they replied that they did not know. I asked them would this mean the other portions of the radio would stop working and they said they did not know. The replacement would be $700.00 for a radio that was 3 years old on a car with less than 42,000 miles. I did have some one else replace the unit with additional add ons such as back up view for camera( had added back up camera previously and had monitor on dash), Bluetooth for the cell phone and run apps from cell phone on this unit at the same price. I can not believe they charged me $50.00 for information I had already given them.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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