Eventually I didn't buy the car, but all things considered I received a great service and Joe (Kirsten) was very helpful, polite and made a great offe
r. Due to other circumstances I could not buy the car, but I would surely recommend this dealer.
Purchased a "certified" used Jeep Grand Cherokee from this place. Had asked for new tires but was told no. After some time asked again and was told by
the sales rep that he would check again. Did not get new tires. 2 of the tires where at 4/32 and 2 where at 5/32. Doing the math that leaves about 9000 miles left. After complaining was told they would replace the tires. Still waiting. Did find out that they got the cheapest available. Now I will have to wait
We were very interested in a car, but the pictures were not on the website. We asked multiple times by mail if they would send us some pictures. The o
nly response we got were automated e-mails telling us they would call and if we were helped yet (still not the case). Apparently this dealer only wants to sell a car if you can visit in person.
Happy that they were able to help with my less than perfect credit. Also, they offered a very friendly environment and a simple process. Now I have my
new Equinox on the road and the payments are very affordable.
Kevin and Matt were an absolute pleasure to work with. I was greeted with a smile at the front door when I arrived, and the process was flawless from
there. I would highly recommend this dealership to anyone who is looking for a great experience and a great deal.
I purchased a 2015 Chrysler 200 L from Bergstroms of Kaukauna Wisconsin on 6/8/16. I actually was looking at another vehicle on the lot, but after the
sales person (Tom Gault) listened to my needs and wants in a vehicle, he pointed out some other choices. From then on, the whole process of buying a car was painless and quite refreshing. I was going from my old 10 year old car to a car of the future as I seen it. Tom explained everything from the buying process to every bell and whistle on the car. Great. An overwhelming process became a joint learning experience and a huge comfort factor. Thanks.
I had stopped at a local Jeep dealer and felt like I was troubling the sales rep by wanting to potentially order a new vehicle (they didn't have much
to choose from) So I figured I would shoot down to Kaukauna and luckily I ran into Wendy...her follow up was amazing...she's a true professional.
I could not be more pleased with my salesperson Dean. He was an absolute pleasure to work with, and he ensured everyone of my concerns were met. Besid
es that, he was very straight forward, and there was absolutely no runaround. His no pressure sales approach made this transaction enjoyable, and he made his availability to me a priority. I would buy another vehicle from Bergstrom Kaukauna, and Dean would definitely be my salesperson of choice.
There was a mix up with my keys, but they fixed it and I left a very satifisied customer!!! Excellent service!!!! The mechanics and technicians do a p
henomenal job making sure everything is done right! They go out of their way to perform terrific customer service!
The people are dedicated to exceptional service. The auto salesperson continues to check on how we like our vehicle when she sees us at the dealership