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Reviews

Average Ratings

4.3
Average based on 198 reviews.
  • Unexpected Service and Value

    I live in Chicago and have always bought gently used cars - who wants to pay the new-car price and eat the depreciation? That being said, it is u...


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    I live in Chicago and have always bought gently used cars - who wants to pay the new-car price and eat the depreciation? That being said, it is usually a tough search to find the vehicle with the correct colors and options when looking for a 3-to-5 year old vehicle in good condition. I used to purchase used cars from new car dealerships because I thought the people were nicer and the dealership was more trustworthy. I finally found the car I wanted, at a great price, and it was at a USED car dealership 200 miles away in Indianapolis. I thought to myself "Well now I have to be careful because it's a long distance purchase AND it's a used car dealership. And how can this be almost $2000 below what others are asking for similar vehicles? WHAT IS GOING ON?" Let me tell you, I was mistaken. This was one of the best car buying experiences I've ever had. The sales manager was a true gentleman - redefining the image of used car sales. The first time I called, gave me all the information I needed, including a free CarFax. Then he went out (in the rain) to get specific pictures of the car I requested. Later in the week, he drove the car to a local shop for a PPI and sent me the report. He was more like an TRANSACTION CONCIERGE, rather than a sales manager. He even gave me his personal mobile number in case I had questions off-hours. After working with Dmitry for about a week to get all the paperwork in order, I felt completely comfortable with my decision to travel to Indy and drive the car back to Chicago. Dmitry picked me up at the airport and drove me to the dealership. In Chicago, used car dealerships can be shady. This place was more like a high-end car exchange. Audi A7, BMW 550i, all kinds of Mercedes, Land Rovers, and Infiniti - it was a car lover's paradise. The showroom was like a museum of beautiful cars at prices I could actually afford. I couldn't believe it. I almost changed my mind and bought something else - it was like being in an affordable candy store. We even test drove one of my dream cars (Supercharged Audi A7 Quattro) while we were waiting for the final paperwork and temporary plates to be processed. Holy crap I wish I lived closer - and he said that people fly in to buy cars from him from all over the country because of the prices and the service. This was hands-down one of the best car buying experiences I've ever had. I recommend to anyone from anywhere in North America. You can find the best cars made in the world, at prices that normal people can afford. I'd give the place 6 stats if I could. Thanks Dmitry for great service and a beautiful car - I'll see you again in about a year!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Pure Dealership

    I shopped at lots of dealerships during my lifetime. Indy Auto Man had everything that one would expect from a great dealership - amazing front de...


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    I shopped at lots of dealerships during my lifetime. Indy Auto Man had everything that one would expect from a great dealership - amazing front desk people, clean facility, and professional sales consultant. I wish they would open another franchise in Michigan, so I will be able to save time in traveling. This dealership definitely made me happy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great inventory Great Service

    Very fair pricing and quality vehicles.All the staff were friendly and helpful Victor G. was very responsive and timely on returning my calls and ...


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    Very fair pricing and quality vehicles.All the staff were friendly and helpful Victor G. was very responsive and timely on returning my calls and answering my questions. I got the chance to meet co-owner Eugene,very impressive young man who knows his stuff. I would consider Indy Auto Man to be the premier high end used car dealership in Indianapolis.The vehicle I purchased had only one key fob they asked when I could return to get a duplicate when I showed up for appt. I had my new fob and had it programmed in about 10 minutes.I would recommend anybody to check them out first if your looking for a used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best in the midwest!!!

    I had nothing but great service. My Car Salesman Devon was spectacular, he actually took the time to make sure I got the car I wanted and helped m...


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    I had nothing but great service. My Car Salesman Devon was spectacular, he actually took the time to make sure I got the car I wanted and helped me the whole way through of buying my first car. And he made it very easy for me. He took his time and didn't rush me at all I highly recommend him and Indy Auto man

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Dealership In The Midwest.

    I had nothing but great service. My Sales Consultant Devon was spectacular, he actually took the time to make sure I got the car I wanted and help...


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    I had nothing but great service. My Sales Consultant Devon was spectacular, he actually took the time to make sure I got the car I wanted and helped me the whole way through of buying my first car. Devon made it very easy for me. He took his time and didn't rush me at all I highly recommend him and Indy Auto man.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    I went in looking for a particular car. Test drove two and left with one. I spoke with Devon before I went in and made sure I had everything I nee...


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    I went in looking for a particular car. Test drove two and left with one. I spoke with Devon before I went in and made sure I had everything I needed. It didn't take very long for me to get approved for financing. I would definitely recommend Indy Auto Man to friends and family. Everyone I spoke with was very nice and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very friendly staff!

    Went to look at a 2005 Volvo S60R and fell in love with it as soon as I saw it. Jeff was the salesman that I spoke with about it. He was very pati...


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    Went to look at a 2005 Volvo S60R and fell in love with it as soon as I saw it. Jeff was the salesman that I spoke with about it. He was very patient and kind and I didn't feel pressured in buying the car. Another dealership I went to a couple years ago, ran 11 hard inquiries on my credit without my aproval and completley destroyed it. This place isn't like that at all. They chose the best option through numerous banks and credit unions and only do 1 inquiry, which is extremely nice! Excellent service and excellent people, highly reccomended!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professional and Helpful. Thanks to Victor G.

    Before I want to buy a used car, several colleagues told me the Indy Auto Man is the most professional dealer in Indy. Mr. Victor Gonzalez was ver...


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    Before I want to buy a used car, several colleagues told me the Indy Auto Man is the most professional dealer in Indy. Mr. Victor Gonzalez was very professional and patient during the process. He analysed all the requirements of mine, and filtered several cars, gave me a professional suggestion. The SUV Victor introduced to me is very comfortable and in good condition, the price is reasonable. Victor helped me to buy insurance, changed the brake pads and brake disc. It is a good experience, we all appreciated Victor's honest and professional skills.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Honest and helpful

    I had previously gone to a dealership before Indy Auto Man, and the salesman there failed to let me know the vehicle I had bought had been in two ...


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    I had previously gone to a dealership before Indy Auto Man, and the salesman there failed to let me know the vehicle I had bought had been in two accidents. They also didn't have the car ready for my test drive. When I came to Indy Auto Man, I worked with Matthew Miller. The car was ready for my test drive within minutes. He was honest, listened to what I was looking for, and he even gave me some advice. This is the first time I have bought a car, and it was a good experience. Most importantly, he was kind and really was making sure that the car I got was the car I needed and was looking for. The process was easy and smooth. I would recommend this dealership to friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great place to buy a car.

    They were very easy to work with no pressure from the salesman or finance. Made buying my daughters first car a positive experience. I will consid...


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    They were very easy to work with no pressure from the salesman or finance. Made buying my daughters first car a positive experience. I will consider them when I need a car in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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