first of all let me start by saying terry knight went above and beyond to help me ...i found my self without transportation and called knights truck center... on a sat from work told them what i was interested in and they found me a deal and i have what you say less then perfect credit but in the rebuilding stage.anyway they found me what i needed and wanted never even tried to steer me away towards something else .came in on a Sunday for me because it was my only day off and had no ride terry even picked me up and brought me to dealer ship to finish up where his wife took time from her day to complete the paperwork and Adam who worked it all up . i even called for some minor issues and terry is handling it no questions asked these guys are top notch the real deal they have amazing inventory and some real head turners i just want to say thanks for everything guys you rock you were there for me when i was stressing ... def referring friends there !!!!
Well after shopping around for several weeks for a truck I was able to find what I wanted at Knights. The buying process was a breeze. Was happy with the... truck until I realized that I needed to put 4 new tire pressure gauges in it to get the warning to go away. Well at 80 bucks a piece I know why they didn't do it cause they're cheap. Then my wife tells me you know this nerf bars falling off...well dodge sells a install kit with crush bolts for 21.99. Once again cheap fix. Well a week later, clack clack, u joints in front end are shot. Not an quick fix on a 3/4 dodge front end. I'll tell ha the last person working on it is knights. It will go to a real mechanic at a real shop that does real work. Like I said I'm happy with my truck. Just what you buy plan on spending a little money to get it right cause you will find something wrong.
WELL KEN WE WOULD HAVE TAKING CARE OF ALL OF THESE ISSUES IF YOU WOULD HAD GIVEN US A CHANCE. PLEASE TELL THAT WE GAVE YOU A LOT FOR YOUR TRADE IN AND... YOU DID'NT FIX THE REAR BUMPER THAT COST US $500 TO REPAIR, AND THE CARPET THAT NEEDS TO BE REPLACED AND THE 2FT LONG SCRATCH.ON YOUR TRUCK WITH ONLY 20K MILES.. WE NEVER CALL THE CUSTOMER BACK AND ASK THEM TO FIX THE STUFF THAT WRONG ON THERE TRADE. O YA YOU GOT A TRUCK WITH 130K MILES AND IS 4 YEARS OLD YOU BOUGHT A USED TRUCK!!
I just recently bought a truck from knights and what a horrible experience I have had. Just 3 weeks after driving my purchased truck off their lot, my... motor is blowing oil. It appears while they shop for trucks at the auction, they are only after looks and not the mechanics of the trucks they buy and sell. I contacted Adam regarding the issues I'm having and he stated "we can't do much for you." I am now having to spend a few thousand dollars to make my truck mechanically sound. I have been living around Seminole county for 30yrs and I will never recommend this dealer. Makes me wonder how many people they have screwed in their years in business. Go somewhere else!!!
Mr. Gray, You had your truck for over a month then had a problem and you want us to fix it. This didn't happened the next day or a week later, it was ...a month. You didn't say anything about your trade in and that we had to fix the leaking a/c system or the exhaust system that we had to replace and the clear coat that we had to fix.At the cost of $1500.00 I didn't call you a month later and ask for help. You also didn't say how we had to go to a subprime lender because your credit is not that good or that we had to pay to get the loan for you. Knights Truck Center dose not make these trucks. why don't you call Ford for help I'm sure they will help you, So Mr. Gray don't be upset with us. As far as the mechanics go I don't now any body that can look inside a engine and see anything that is wrong without pulling it all apart do you Mr. Gray... Adam
Adam sr Adam jr and terry were all straight forward and easy to deal with. There were a couple minor issues that my truck needed (that I purchased used... with no warranty) that they addressed and fixed. I am very happy with all of them at the dealership. It was my first buy from them and I will not hesitate to buy another truck from them. If you read this Thanks for the help and communication. Zac
When I purchased the truck knights truck center said that the couldn't work on the price of the vehicle due to the fact that they had installed a new lift... , tires and exhaust on the truck after purchasing the vehicle the "new" exhaust broke a hanger. Upon closer look the exhaust was simply patched and painted silver to look new. Then after a trip to the hunting camp I noticed that the front end of the truck was pouring out gear oil. The vent tube for the front end was never hooked up and had filled the front end with water. Upon calling knights truck center the said that they didn't do the lift 1st lie I caught them in. 2nd that the exhaust was repaired not new. Yet another lie. The said to come up on Saturday that they would look at it. They sent my wife to muffler man who had no record of working on the truck. This is after driving from Orlando, a 45 min drive. So I believe that they didn't have any work done at all. Buying the truck was easy. The problems after that weren't.
This is the 5th truck I or someone in my family have purchased from Knights. Best value in Central Florida.
they call me back as soon as possible. the truck I was looking for was sold and they were very sorry was there anything else that I can do for you. they... were really nice to me and call me back
Only place to go.... I've bought two trucks from there now. And they have the best service and are great people to deal with! Any problem I've had with... the vehicles I brought it back and they fixed it on the spot. Definitely the best in town!
This is the second truck that I have bought from them. never have had any problems great fast clean service...if they don't have want u want they will... find it ....only place to buy from