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I had my oil changed and was very satisfied. Needed to change a part, but it was not available. They ordered it and came in today. It will be changed... tomorrow.
Anthony, we're pleased to hear your oil change was completed to your satisfaction! It means so much to us to have earned your trust in our business! W...e hope to see you again in the future! Take care!
Called on a Monday to make an appt to look at a 2015 GMC Acadia on Saturday. Arrive and take a look at the vehicle. The outside is muddy, inside dirty... also. Go for a test drive, but the gas light is on and they can't find the gas card, so we can only test drive in a subdivision behind dealership. Upon entering the vehicle, I notice the leather passenger seat is torn, but she tells us they can patch it. We are informed that the check engine light is on, but they don't know why. She reassures nothing is wrong w the vehicle. Yeah okay, because I see how concerned y'all are with this vehicle. I'm flabergasted that my husband is showing any interest in this vehice, but whatever, I'll play along. She then tells us we have to bring it back (live in Baton Rouge) to get seat patched and check engine light fixed. Because they didnt have 5 days to do this, and apparently they dont care if they sell this vehicle or not. Thank God the numbers didnt work out for us, as I never want to deal with those people again. The whole experience was a disaster, from setting the appt, to finally walking out that place. I see that they have very good reviews, so maybe this was just a fluke, but I won't be back to find out.
Jennifer, we take our reviews very seriously and regret that your initial experience with us was not a positive one. We would appreciate the opportuni...ty to speak with you further in hopes of providing you with the quality service we strive deliver. Please give us a call at (337) 984-5100 and we will do our best to make turn your experience around. We hope to hear from you soon.
They never disappoint! Always a pleasant experience! Everyone is friendly and helpful!
It is great to hear that you always have a pleasant experience with us, Paula. We hope to be of service to you again! Take care!
always a pleasure when i go to service my car, fine people in service depart.
Michelle, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
Robert was exceptional. He went above and beyond. Great service
Toni, your positive review means a lot to us and we?re happy we could help you! It is great to hear that Robert was able to go above and beyond your e...xpectations and really help you out! We look forward to seeing you again!
no issues they looked up my extended warranty and covered all repairs also supplied me a rental for 3 days due to parts delivery
We were never pressured at all by the sales staff while shopping for a new vehicle.
Excellent customer service. Travis is the best mechanic ever.
This is the best place to get your vehicle serviced, I would highly recommend to others, This is the ambassador location only!!!!!
Todd, we appreciate your recommendation of our dealership! It means so much to us to have earned your trust in our business! We hope to see you again ...in the future! Take care!
Most pleasurable car buying experience ever! My great salesman really knows his product!
Patricia, thank you for writing this fantastic review and giving our dealership such a high star rating! We are always more than happy to assist you ...if anything else comes up. Take care!