EchoPark Automotive Dallas

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4.8
(4,445 reviews)
Visit EchoPark Automotive Dallas
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
(888) 853-3206 (888) 853-3206

Inventory

See all 518 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2013.
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.

Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.

Shop for your next car and schedule a test drive at EchoPark today.
Price quality and experience too good to be used

Meet our employees

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Reviews

4.8
(4,445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Dallas from DealerRater.

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4.0

Like the selection of cars and the location of the

Like the selection of cars and the location of the dealership. The entire process was a clever idea.

1.0

Felt bait-and-switched.

I called in the morning to check on the availability of a car. I called again two hours late before I left the house to make sure the car they advertised was still available. Both times they said yes. Got there, but the car wasn't. Felt like I was being bait-and-switched. On my way back home, I called again just to see what they'd say. They said it was still available not knowing I just left, so I told them I was just there and it wasn't. They acted like they were checking on it and next thing I know, I'm sent to the voicemail box with the same voice of the person who told me three times the car actually existed. Angrily went back home having wasted two hours of my day. They're just another you know what shop.

5.0

Love the seamless experience with no nonsense finance

Love the seamless experience with no nonsense finance offices. Have purchased multiple vehicles as a result.

Dealer response

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! Let’s stay in touch. Please reach out if you need anything else, we’d love to help. - Christian Moton, Guest Loyalty Specialist, glc.dallas@echopark.com

5.0

We received excellent service.

We received excellent service. He was super helpful and made the process easy and fast

1.0

I was hoping this was THE PLACE.

I was hoping this was THE PLACE...but...at the end of the day it operates just like any other used car dealership. They push 3 main products: gap insurance, extended warranties, and some detail warranty that covers minor cosmetic issues. This is their main business not really selling cars. I probably told the guy no 20 times and he kept bringing out offers with one thing or another included. He's been taught to assume the sale. I just wish I could get some professional salesmanship which only sells to a want or need. If I tell you I don't want any of it, don't ask me 19 more times. You ask for a sales sheet with all the numbers on it but they won't let you keep it. They just keep taking it back so they can fiddle with the numbers some more. They are constantly changing the numbers on you. Of course they play yo-yo with the interest rates like every other dealer does. One particular lie they told was your interest rate goes up if you don't buy gap insurance. I called their bluff and said I was getting it through my insurance company but they said that didn't count, it had to be THEIR GAP INSURANCE. They didn't like me calling them a bunch of liars but that's the truth. The one thing I will give them is they do have great prices and a great selection which is what drew me in. I was truly hoping this was an honest dealer that did things the right way but I guess those, like good politicians, don't exist. This place has a load of 5 star reviews but don't fall for the hype, at the end of the day...it's just another pushy, unethical used car dealership.

Dealer response

Looks like we didn’t meet expectations. Thank you for leaving this review so we can make improvements. How can we help? Please contact us at (972) 375-0245 so we can talk about it. - Christian Moton, Guest Loyalty Specialist, glc.dallas@echopark.com

4.0

Love My Car Hated The Process

I absolutely love my car and our salesman Joshua he did not pressure me in any way and I felt the decision to buy the car was my own. My only complaint is the length of time we waited in the lobby to finalize the deal?absolutely ridiculous and the crowd had died down by the time I decided to purchase.

Dealer response

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! We apologize about the wait time and will use this reviews as a means to better our buying process for our customers. Let’s stay in touch. Please reach out if you need anything else, we’d love to help. - Christian Moton, Guest Loyalty Specialist, glc.dallas@echopark.com

5.0

Adrian was very helpful and provided me with an amazing

Adrian was very helpful and provided me with an amazing experience. He was very thorough and transparent. He answered all of my questions and asked if there was anything else he could help me with. I will definitely be back and recommend all my family and friends to him.

Dealer response

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving! - Christian Moton, Guest Loyalty Specialist, glc.dallas@echopark.com

5.0

EchoPark in Grand Prairie

This is my 2nd time to buy from here. Joshua has helped both times. There is no pressure here. You give your information on what you are looking for and what you want to spend and they work as hard as they can to meet your expectations. He is great person to deal with in buying a car.

Dealer response

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving! - Christian Moton, Guest Loyalty Specialist, glc.dallas@echopark.com

5.0

The dealership is efficient and very friendly.

The dealership is efficient and very friendly. They were willing to take the time to see that our needs were met. I highly recommend them.

Dealer response

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! Happiness is what we do, so thank you! And if there’s anything else we can do, let us know. - Christian Moton, Guest Loyalty Specialist, glc.dallas@echopark.com

5.0

Very pleased with our visit!

Very pleased with our visit! They offered me more than my vehicle is worth and gave us a great deal on a new one! I’d refer them to anyone.

Dealer response

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future. - Christian Moton, Guest Loyalty Specialist, glc.dallas@echopark.com

See all 4,445 reviews