Nally's Automotive LLC

Reviews

3.6 out of 5 3.6
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    August 22, 2018

    Worst company ever don't fix cars try to charge u for ur extra keys when bought car they said I would get it when tags came in the absolute worst... place to buy a car from trust me my key was Gallo g apart they told me when tags came in i would get the extra key now tags are in they wanna charge for the key most off they never fixed my window that broke next day after I bought it

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 19, 2018

    Not only do the over charge, but their customer service blatantly ignores emails and to top it off they don’t take care of their vehicles. My 2011... Hyundai has a known issue that was updated in a 2013 firmware upgrade that would stop the transmission from wrecking itself.. when I took the car to the dealership to deal with a new TSB that was out, we found that not only had they never taken care of the older safety recalls, but the NEVER UPDATED THE FIRMWARE either ... my transmission has been slowly mutilating itself and is now trashed because they couldn’t be bothered to make sure the car was actually up to date when they sold it. The dealership was appalled to hear that they never took care of these simple things and now I’m stuck having to buy a new transmission for a car I still owe money on (even though I’ve already paid 2X the KBB at this point... YALL HAVE MADE YOUR MONEY!) If you plan on buying from them... don’t... you’ll be spending way too much and they will ignore any communication after you are sucked in... They are also highly illogical and make up absolute xxxxxxxx reasons for payment prices. Stating “only keeping my payment so high keeps me on track to pay it off”... I’ve done the math... triple checked it... I’m already 6 xxxxing months ahead of when I was originally supposed to have it paid off. � if you just can’t resist buying from them, research the car throughly and demand they take care of any safety issues it has...

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 18, 2017

    Purchased a very nice dependable ford pickup. Extremely happy w/overall condition and performance of this vehicle. Salesmen were very informative and knowledgeable.... Office staff were very helpful and courteous

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 5, 2017

    Horrible customer service, not professional at all. Staff is extremely rude.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    May 3, 2017

    I went to Nellys Auto Plaza not sure what to expect. I met with a salesman named Paul who was nice and helpful throughout the car buying process. I ended... up purchasing a 2011 chevy Silverado for a good price despite cosmetic damage. Financing through them was simple and easy. I was able to get great financing options. Overall I had a good experience. I did not like after purchasing the vehicle they did not fill the gas tank and left me driving off the lot on empty.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 21, 2017

    Nallys¿ treated me great from the salesman to the finance department and especially the ladies in the office. It was a all around great experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2017

    Went to Nally's Auto Plaza, Stanton Delaware. I'm helping a friend buy a car. They have a large selection of vehicles. Spoke with Finance manager (Kelly)... and salesman (Leon) Kelly explained all the options they have with financing. We will be buying a car from them in about a week. Nice people to deal with... 5 STARS!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2017

    I was looking for a used car to get back and forth to an out of state job at a reasonable price that wouldn't break the bank. I was able to find a vehicle... with an affordable price and reasonable mileage. Entire staff was helpful and friendly. Paul made my purchase of my Mazda 6 a breeze. I would recommend anyone who's looking for a used car to come Nally's Auto!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 29, 2016

    Met the owner Mike and was impressed with his professionalism and knowledge when I arrived....Huge selection of vehicles to choose from....the staff... was courteous and well informed... Sales Manager Mr Deckman was very helpful and worked with me to fit my budget..Haiti in the office finished off the deal with options that made me walk out with a smile and a vehicle that I am very pleased to own ... no pressure will definitely refer friends and family !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 10, 2016

    Good, honest, and patient staff in main office. Great expierence financing/purchasing my car. Good selection and the financing department really works... with you. They went above and beyond to help me during a rough time. Ty

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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