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23 lifetime reviews.
I took my father in law to their car lot in se Portland they were just opening so the service was a LITTLE slow but they were very up front with us on... the pickup we wanted and very helpful. I do not know what some people expect out of a used car lot but they were very good to use. Thanks Austin for the help we enjoy the pickup
these "people" are dishonest and rude! 2 salesmen lied about a truck I called on, said it was there and to "come on in". when I tried to make sure the... truck was there and price correct, they said it was actually at their "other" store. i said I was only interested in that truck at that price. they got vague said maybe the ad was mispriced (ad was on craigs list for 12 days!) when I said I had the cash they were advertising truck for and wanted to buy it, the manager said it was sold! I contacted my attorney, he said to call them back and tell them they were breaking the law, so I called the vancover store back, told them what my attorney said, the manager told me I was white trash and did not even have an attorney. My attorney laughed when I called him back, told me to contact Attorney Generals consumer protection division and that once they were prosecuted for Bait and Switch we wpuld sue them, calling me white trash (I had a friend here and had them on speaker phone!) would be "expensive remark" for the person who made it! I am 54 years old and have never been called trash before. however people who do me or mine wrong find out that some of us expect others to be right and to honor their word AND obey the law!! Attorney Generals office is going to pursue prosecuting them, (I did tell them my attorney referred me to them) they said what Austin's is doing is against the law.
Beware of these cars. If your thinking about buying a car from this dealer, have Gaynor Automotive across the street check out the car for you. It'll ...cost $100, but may save you thousands. I bought a car from Austin's and did not have it checked out till after I bought it. Big mistake! The car was very dirty on the inside, but because it was a weekend would not detail it for me, but gave me a free car wash which I used, then went home and spent a couple more hours cleaning the interior.