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I visit Island auto to look at a car ,and came out with that car,the car was clean and running well,customer service was great,the salesman was friendly... and courteous,and talk me through the whole bill of sales explaining everything,I would recommend to a friend
I would give 0 stars if possible they are a complete scam of a company, the roof on my Liberty started to leak after my purchase was given the run around... that it was being fixed but was never done. rob the finance guy is the biggest B.S artist going and he has his guys working fort him lie to customers as well
Had an amazing experience shopping for our "new" car. The staff were very helpful and Joe was amazing. He assured me that we could be in a car by the end... of the day and he really came through. Note that it was late in the day when we started the process. I traded in my current car that still had payments on it and we came to a fair deal for them and us. I will be back when it is time for another used car purchase that is for sure. They treated me like family and we came to a great deal on the vehicle.
My mother went to this dealership to buy me a car so I can use upstate while I'm in college. The car we originally came in to check out they sold it even... though they knew we were coming to check it out. The car they were desperately trying to sell us had over 100,000 miles but we took it anyways because they told me I can go up to 500,000 miles with it as long As I service it regularly. The SAME day I took the car off the lot and drove to Brooklyn where I live, the car stopped on me in the middle of a highway. Took the car to a my mechanic not only was the transmission showing signs of failure but the muffler was rotten with a whole in it causing sounds. Took the car back they changed the muffler not knowing that they needed to change the transmission too. After another month i took the car back to a shop and was told the car should've NEVER even passed inspection. The company was willing to do nothing to help us but tell us we can get another car and use this one to cover taxes. Don't buy any cars from this company. Everytime we called we got no answer and they only give you a 1 month warranty.
STOP!!!! DO NOT BUY A CAR FROM THIS DEALERSHIP! I hate that I have to give this dealership any stars at all! This dealership has been the most horrible... experience of my life. I’ve avoided a negative review so as to not harm a business. However it seems they do this to themselves. Bought a car Same day oil light came on....long story short after a month of a run around it was determined it needed a new motor. They waited the month for my warranty to kick in that’s why they gave me the run around for a month. Brought it to the repair shop and they installed a “new” motor was not “new” at all, It was a used junk yard motor that was installed because the warranty that this dealership sold us is horrible and covered nothing. They paid the deductible (how commendable)and I did not have a car for 2 months while making payments. Here we are a few months later and I’m on “new” USED motor #2. Now it’s costing me $900 because the horrible warranty company that LONG ISLAND AUTO BUYERS sold to me will not cover all the labor for the 2nd motor that needs to be replaced. Also yes maybe wear and tear on a car that had 70,000 however, the axles and the bearings went in the car as well. They know exactly how to take advantage of people who are down and out. I have never done this before but I’ve been advised by many people to post this review, so no one ever winds up in the same position I am in today. Please buy from anywhere else just NOT LONG ISLAND AUTO BUYERS! Please don’t bother to respond to this review you don’t have any excuse in the book for this disgusting situation. You deserve to be out of business and no one should ever suffer especially during this horrible time in history.
Absolutely amazing service here. Got a great deal we couldn't turn down. Rob and Mike really helped us out and made the experience super easy and efficient.... We got everything done within the day. Overall I would highly recommend.
SCAM ARTIST! They sold my son a rusted lemon! They lie too. They advertise a much lower price and then add on a lot of fees. Stay away!
My wife purchased an overpriced vehicle a couple years ago there. We went together and I felt that they're staff was very pushy and sneaky about buying... the car but my wife liked the car. They failed to mention any of the underbody rust and holes underneath also along the whole subframe and now all the suspension parts have been affected shortly afterwards because of it. My own fault for not inspecting it better until it was too late. I would stay away from there. I definitely won't be going back now that we already need another vehicle
WE WENT IN THERE BY MISTAKE, LOOKING FOR ANOTHER PLACE. GARY SAID ,CHECK US OUT YOUR HERE ALREADY. WE LOOKED AROUND AND I SAW A NICE LOOKING 2010 MITSUBISHI... WITH97000 MILES ON IT. GARY WAS VERY HELPFUL ,BUT OVERALL THERE WAS LITTLE HE COULD DO. I PUT 1000.00 DOLLARS DOWN ON THIS CAR.THEY HAD A STAGGERING AMOUNT OF FEES, MY GIRLFRIEND GOT THEM TO TAKE SOME OF THEM OFF.THIS WAS SUNDAY JAN. 27TH 2019. I GO BACK TO GET THE CAR WED. JAN 30 TH 2019 WITH MY CHECK FOR THE BALANCE OF 6200.00 DOLLARS. THE CAR HAD THREE RECALLS ON IT . THE NEXT DAY THE CHECK ENGINE LIGHT COMES ON. I GET TO WANTAGH MITSUBISHI ON MONDAY FEB.18 TH. VERY HARD FOR ME TO GET THERE CAUSE OF THE HOURS. THEY FIX THE THREE RECALLS NO PROBLEM. THEY TELL ME THE RADIATOR IS ALMOST EMPTY AND THEY DONT KNOW WHAT IS IN THE TRANNY , AS THEIR FLUID IS A SPECIAL COLOR.I PAID 120.00 BUCKS TO FIX A FEW SMALL LIGHT BULBS.TUESDAY THE 19 TH OF FEB. I GO BACK TO L.I.A.B. AND I SPEAK TO JIM THE FINANCE GUY.HE SAID CALL ME NEXT WEEK WE ARE VERY BUSY.I WENT BACK THURSDAY THE 21 ST TO TRY FOR A DATE AND STILL TO BUSY.I SAID OK,WHEN HE SAID BRING IT BACK ON MONDAY THE 25 TH OF FEB. I RENTED A CAR . CAR NOT FIXED.WED. CALLED AND SPOKE TO A MIKE WHO THEY SAID WAS THE OWNER I CALLED MIKE BACK AT 230 PM AND HE SAID THE CAR IS ALL FIXED AND DONE. I RETURNED THE RENTAL CAR AFTER TWO DAYS ( 160 .00 BUCKS MY MONEY ) PICKED UP MY CAR.THIS WAS AT 8 PM. LOOKS OK..........AT 4.OO AM THE NEXT DAY FEB 28 TH CHECK ENGINE LIGHT IS BACK ON. THEY HELD IT OFF JUST ENOUGH SO THE 30 DAYS RAN OUT.
Great group of sales people. Very reasonable and worked with me to the very end of the process.Mike and Jimmy helped make the transition from my old car... to my new car painless.I highly recommend for anyone looking for a car to check here first. Thank you.