Reviews

Average Ratings

4.9
1182 lifetime reviews. Includes reviews of Lou Fusz Toyota from DealerRater.com
  • Quality Service, Quality Work

    Hit a curb during a bad ice storm in December. This place was the closest certified dealership to me. It took a while to get it completed but they...


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    Hit a curb during a bad ice storm in December. This place was the closest certified dealership to me. It took a while to get it completed but they were slammed (no pun intended) with work to say the least. Jeff's an MVP for that place, sincere and cares about his customers satisfaction. Jeff's amazing crew is second to none, they know their stuff and do high-quality work. My Hyundai had a noise after the work was completed (the cleaner noticed it and said something!!) and even though Jeff knew I was upset from it taking so long, he would not let the car go until his crew took a look at it again. I'm ultimately glad he made that call. He went above and beyond to satisfy me and in the end I'm glad I made the choice to take it there. Thank you Jeff and thank you Lou Fusz Toyota Collision crew, you're all heroes in my eyes.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • George made it simple
    November 22, 2017

    After my prior Highlander was totaled, I met George about a new Highlander. This was my first time meeting George and working with Lou Fusz. I exp...


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    After my prior Highlander was totaled, I met George about a new Highlander. This was my first time meeting George and working with Lou Fusz. I expected the ???typical hassle??? of car buying and was impressed to not get that. George made it simple. He was professional, knowledgeable and RESPECTFUL! Buying a new car with George has been the easiest part of the entire process of totaling a car. Thank you, George, for making it simple and easy!

    Does recommend this dealer

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  • Excellent Dealer - service
    November 21, 2017

    I have had positive experiences with all of the service reps I have dealt with at Lou Fusz Toyota, including Dave Werkmann and C.J. Wallingsford a...


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    I have had positive experiences with all of the service reps I have dealt with at Lou Fusz Toyota, including Dave Werkmann and C.J. Wallingsford and most recently Travis Finder. They have all gone the extra mile to make sure I was a satisfied customer.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent!!
    November 20, 2017

    Our experience at Lou Fusz Toyota was outstanding. Scott Christensen was very friendly and helpful throughout the entire process. Patrick McLaff...


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    Our experience at Lou Fusz Toyota was outstanding. Scott Christensen was very friendly and helpful throughout the entire process. Patrick McLaffertry was also very helpful in negotiating the deal over email. And Mark was awesome to talk to in the finance department. It's not very often that you can walk into a dealer and get what you want and what you expect without any push back but at Lou Fusz Toyota this is true!

    Does recommend this dealer

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  • 2017 Camry XSE
    November 16, 2017

    I bought a used 2016 Camry and later found a new 2017 Camry that was beautiful! They gave me a great deal on my 16 and a great deal on the new XSE...


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    I bought a used 2016 Camry and later found a new 2017 Camry that was beautiful! They gave me a great deal on my 16 and a great deal on the new XSE! Thank you!

    Does recommend this dealer

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  • I love it
    November 16, 2017

    had a great experience at Lou Fusz Frankie Jones treated me like family Kim Robertson also I love them both and I love the service


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    had a great experience at Lou Fusz Frankie Jones treated me like family Kim Robertson also I love them both and I love the service

    Does recommend this dealer

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  • Great service
    November 16, 2017

    Great service ,very friendly staff. Would definitely recommend this dealership to family and friends. found the truck online and was just what I? ...


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    Great service ,very friendly staff. Would definitely recommend this dealership to family and friends. found the truck online and was just what I? was looking for.

    Does recommend this dealer

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  • New car
    November 15, 2017

    Cody was very professional and knowledgeable walked us thru tge process. Worked with management to establish a good trade in of our Honda Civic. ...


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    Cody was very professional and knowledgeable walked us thru tge process. Worked with management to establish a good trade in of our Honda Civic. Worked with the finance Dept to get good value

    Does recommend this dealer

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  • Frankie is the antithesis of the ???used car dealer???
    November 13, 2017

    Frankie immediately put us at ease with his easy going, flexible manner. Frankie is personable and didn???t talk down to us or do or say anything ...

    Lou Fusz Toyota

    Thank you for the five-star review, Charmaine! We are happy to hear you had an excellent visit with us, and that Frankie represented us so well. P...


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    Frankie immediately put us at ease with his easy going, flexible manner. Frankie is personable and didn???t talk down to us or do or say anything weird or inappropriate. It was a pleasant experience overall.

    Does recommend this dealer
    Lou Fusz Toyota

    Thank you for the five-star review, Charmaine! We are happy to hear you had an excellent visit with us, and that Frankie represented us so well. Please do not hesitate to contact us for anything further. We appreciate your time and business!


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  • Low Pressure, Easy purchase process
    November 13, 2017

    Working with Frankie this weekend was truly a fun experience. He is a great guy who worked hard to help us out in a timely manner. He hustled to g...

    Lou Fusz Toyota

    Thank you for the five-star review! Congratulations on the new vehicle! We are happy to hear that Frankie and Shane made a big difference, and app...


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    Working with Frankie this weekend was truly a fun experience. He is a great guy who worked hard to help us out in a timely manner. He hustled to get us plated for a test drive. He got us a fair deal on our trade in and we got a great vehicle for a fair price. I really appreciated Frankie keeping the whole process light and fun. We laughed and had a good time. I felt no pressure from him and ended up really liking the guy. We also worked with Shane Roemer the prior week while getting jerked around by another dealer in Creve Coeur. Shane called me to follow-up after I had blown them off and was kind and thoughtful. He got me in touch with Frankie. These two are awesome to work with and I will be recommending them to others I know. Loved working with you guys thanks for the great help!

    Does recommend this dealer
    Lou Fusz Toyota

    Thank you for the five-star review! Congratulations on the new vehicle! We are happy to hear that Frankie and Shane made a big difference, and appreciate the recommendation. We hope you visit us soon again!


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