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Reviews

Average Ratings

3.5
37 lifetime reviews.
  • Very satisfied customer

    I needed a car quickly since mine was totaled. I went to several dealers near my home and in most cases I found out what they mean when they say "...


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    I needed a car quickly since mine was totaled. I went to several dealers near my home and in most cases I found out what they mean when they say "he is a used car salesman" I went to Silver State based on a add I saw. I met with a Salesman named Shane. He was truthful and very helpful. After purchasing the car I filled the gas tank and boy it leaked. I was really concerned when that happened. I called Shane and explained the issue to him. He made arrangements for me to bring the car in and explained they had no idea since they do not fill the tanks. He arranged for the issue to be fixed and to date the car is running fine. If you do go there to look at cars I recommend you talk to Shane. I hope the owners are smart enough to do what they need to do to keep him. Thanks Shane.

    Does recommend this dealer
    Did make a purchase
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  • Great for all looking to pay ONLY sticker prices

    Let me recount our user experience with this place. I've purchased five used cars in my life. It is a rule of thumb to always negotiate the price ...


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    Let me recount our user experience with this place. I've purchased five used cars in my life. It is a rule of thumb to always negotiate the price in my family. My partner and I went in, found a good little car, and were dumbfounded to find that the lot owner was unwilling to negotiate even a hundred bucks off of a formerly crashed car that has been sitting on the lot for three months. In fact, Jimbo was outright rude in our conversations. Our experience at other car dealers on the same street is that they started the conversation by saying don't let the price make you walk out the door - we can make something work. Wow, just wow. My suggestion is to stay clear of this place unless you are looking to pay sticker price, no question. Good luck on your car search!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Car buying experience

    l purchased a 05 Volvo and I liked that they allowed me to look around first and I didn't feel pressured or harassed into buying something I didn'...


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    l purchased a 05 Volvo and I liked that they allowed me to look around first and I didn't feel pressured or harassed into buying something I didn't want. The process was easy I completed the paper work within a hour. I love the car I purchased , it runs great and I'm satisfied with my car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Disappointed

    Had contacted about a vehicle to come take a look at, when I arrived I was told it would be 30 minutes before it came back. When it arrived vehicl...


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    Had contacted about a vehicle to come take a look at, when I arrived I was told it would be 30 minutes before it came back. When it arrived vehicle had 6000 more miles on it than they had it listed for, when asked about negotiation of price due to difference in mileage and issues with the paint, I was advised they couldn't work on price even though it was different after my 1 hour ride to see this vehicle

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?

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  • Wonderful ¿

    I was in and out in no time, and everybody was very friendly. I got a great car at a great price ¿


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    I was in and out in no time, and everybody was very friendly. I got a great car at a great price ¿

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Super Service

    My wife and I recently lost both of our vehicles at our home due to flooding from Hurricane Matthew. After several unsuccessful visits to area us...


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    My wife and I recently lost both of our vehicles at our home due to flooding from Hurricane Matthew. After several unsuccessful visits to area used car dealerships we discovered Silver State while searching the internet. We were immediately impressed by the facility, the large selection of inventory, the pricing and the friendly staff members. Our salesman, Tom Gomez, could not have been better to work with. No pushing and no pressure, he was there to provide guidance, answer any questions and provide the keys to any vehicle we were interested in seeing. Last week I purchased a large SUV here which fit my needs perfectly and this week my wife and I went back and she purchased a low mileage sedan that she is extremely happy with. We purchased two vehicles in six days and can't say enough good things about this dealership. Silver State was able to take a very stressfull situation and turn it int a positive experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • purchase of a vehicle

    customer service was excellent,both tom gomez the salesman and jeff lowi in finance were awesome with the purchase of the vehicle and the hospita...


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    customer service was excellent,both tom gomez the salesman and jeff lowi in finance were awesome with the purchase of the vehicle and the hospitality of the business was wonderful. will reccommend dealership to anyone wanting to purchase a vehicle

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car buying made easy

    I have purchased a half-dozen cars over the past 20 years and have never had a good buying experience - until now. We were in North Carolina to ...


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    I have purchased a half-dozen cars over the past 20 years and have never had a good buying experience - until now. We were in North Carolina to pick up our daughter from UNC camp and hoped to find her first car in Raleigh after having no luck in SW Virginia. We saw a couple Nissan Rogues we were interested in, and after visiting several dealers, we came SilverState. I am so glad we did. Tony and Tommy treated us like royalty even though we weren't buying one of the most expensive cars on the lot. We got a great deal and the buying process was quick and easy - with no hidden fees like some dealers. We will definitely shop here again next time we need a car. They were sincerely interested in what we wanted, worked with us on the price, and the car was immaculate. I highly recommend you try this dealer. Car buying was fun for a change!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Quick response. Car was sold.

    The sales staff responded quickly. Unfortunately the vehicle I was interested in was sold.


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    The sales staff responded quickly. Unfortunately the vehicle I was interested in was sold.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Get the car inpsected before buying!!!

    I recently purchased a low mile car from here and the car had a rattle when you first started it, but drove fine after that. The salesman said tha...


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    I recently purchased a low mile car from here and the car had a rattle when you first started it, but drove fine after that. The salesman said that it was because it had been sitting for a while. Once I got home the rattle continued each day when first started. Also the car would not start if it sat for more than three days and had to be jumped each time. I took it to a mechanic to be looked at and found out that it needed $4,000 in repairs. I brought it to the attention of Silver State since I had only owned it for less than two months and they told me it's not their problem. I'm sure they were aware of the issue when they were selling it, but passed along the issue on to me. I would not recommend buying from them and reading from other reviews it appears I'm not the only one.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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