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Krystal Chrysler Jeep Dodge RAM FIAT

(2,011 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Very professional and kind the service was excellent they...

Very professional and kind the service was excellent they were very helpful and made me feel comfortable before and after purchasing my new vehicle I would refer everyone to go there and buy there next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy to hear that our team worked so hard to find you the perfect new car! We look forward to your next visit!

Polite, Friendly, Honest pricing

Although Krystal did not have the exact car we wanted in the end, they were super duper polite with test drives, answering all our questions, and helping us to locate potential cars. It is a tough time because so many factories were closed so we ended up finding a car at another dealer. Prior to our choosing the car we wanted, Krystal was very clear in giving us out the door price options for many different selections. This is always a great sign.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy our Krystal Chrysler Jeep Dodge Ram Fiat team earned your five stars. Thanks, Dastopia!

Thanks for the excellent service and professionalism....

Thanks for the excellent service and professionalism. Look forward to driving my 2020 Ram Bighorn..also received a very good trade in value for my GX 460.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your trade, Michael. Thank you for choosing Krystal Chrysler Jeep Dodge Ram Fiat, and enjoy your new 2020 Ram Bighorn!

Dan was Great to work with honest and wasn’t pushing...

Dan was Great to work with honest and wasn’t pushing anything on me I didn’t want. I will definitely buy from Dan again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dan, and the rest of the Team at Krystal Chrysler Jeep Dodge Ram Fiat, appreciate your business!

Dan and everyone we worked with were great. Was able to...

Dan and everyone we worked with were great. Was able to look at a couple options even with maintaining social distancing. would definitely recommend Krystal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Murph, we’re delighted we could deliver an excellent experience! - Krystal Chrysler Jeep Dodge Ram Fiat Team

Hands down the best in the business! All the staff were...

Hands down the best in the business! All the staff were very friendly and helpful many ways! I highly recommend these guys if your looking for a Chrysler-Jeep-Dodge and Ram vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat, Shaun! We look forward to your next purchase with us!

It was a pleasure doing business with Krystal Chrysler...

It was a pleasure doing business with Krystal Chrysler Jeep, and especially with Elizabeth Tapia. We have told all our friends and family how wonderful it was to deal with Krystal Chrysler Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for recommending Krystal Chrysler Jeep Dodge Ram Fiat, Kathy! Elizabeth enjoyed helping you out! Have a good rest of your day!

Ram 2500

Expedite and thorough with accepting and offer. Great dealership to do business with. I highly encourage people looking for a new car to use this facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending Krystal Chrysler Jeep Dodge Ram Fiat, Ricky!

I have the pleasure of working with Dan Young to purchase...

I have the pleasure of working with Dan Young to purchase my Ram this past week. He did an exceptional job at keeping the process as simple as possible by keeping quick and thorough communication from the time I inquired about the truck to until I took delivery of it. Him and Jared were very polite and helpful getting the finacing done it a timely efficient manor. Overall great experience working with these guys thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this awesome review of your recent purchase at Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy to hear that Dan and Jared helped get you into a new Ram truck! Let us know how we can assist you in the future!

Best car buying experience ever. Chris and Jared were...

Best car buying experience ever. Chris and Jared were awesome to deal with. They made everything so easy and were super fast and nice when answering my numerous questions. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your rave review of Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy to hear that Chris and Jared helped you with your recent purchase. Let us know how we can assist you in the future!