[{"id":282795,"personPtyId":38705047,"firstName":"Tracy","lastName":"Caddell","titleText":"Sales Rep.","shortBioText":"Hello my name is Tracy Caddell and I have been in Sales since 1995. You can always count on me to do everything I can to help you achieve your car buying goals. I am the proud father of professional wrestler Trevor Lee who is currently with Impact Wrestling. I have the most wonderful fiancé in the world Carol Wright, she is the love of my life. Please call me at 910-528-2883, and I will be happy to help you with all of your car buying needs.","emailTxt":"tracyleecaddell@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/cfc8507837fc.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"812505600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":463992,"personPtyId":35279084,"firstName":"Brandi","lastName":"Sanderson","titleText":"Admin Asst.","shortBioText":"Hi my name is Brandi. I have been a customer service rep here at JT Automart for about 2 years but have 14 years of experience in customer service. I strive to make each and every one of my customers happy and satisfied. I look forward to working with you and helping you get into a car that fits you best.","emailTxt":"brandi.jtautomart@gmail.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/1a5ea829a802.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1472688000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":354660,"personPtyId":34930274,"firstName":"Devin","lastName":"Wicker","titleText":"General Manager","shortBioText":"Born and raised here in North Carolina and love what I do. I've been with JT Automart since 2010 and we have been growing ever since. I'm here to help you in anyway possible to get you riding in a new car today, so come see me and my sales staff and let us help you ride away!","emailTxt":"Devin@jtautomart.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/4041462761ef.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"1272672000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":478256,"firstName":"TJ","lastName":"Hair","titleText":"Sales Rep.","emailTxt":"tj.jtautomart@gmail.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/e5b15f89fb74.jpg","drDealerId":43527,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":518230,"personPtyId":42168833,"firstName":"Christie","lastName":"Marte","titleText":"BDC Manager/Director","emailTxt":"christiem.jtautogroup@gmail.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/f70760e6c8f5.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":539714,"personPtyId":48243273,"firstName":"Nate","lastName":"Anderson","titleText":"Finance Manager","emailTxt":"Na.jtauto@gmail.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/59aee97d143f.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"846806400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":535844,"personPtyId":47132096,"firstName":"Dale","lastName":"Locklear","titleText":"Sales Rep","emailTxt":"nich023dad@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/f732e656fe39.jpg","drDealerId":43527,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464223,"personPtyId":35401173,"firstName":"Kim","lastName":"Riddick","titleText":"Finance Administrator","shortBioText":"I enjoy helping each of JT Auto Mart's customers achieve their goal of purchasing a \"New to Me\" vehicle of their choice. Yes, the financial process may be hectic, however we strive to see each customer approved through our 30+ lenders and institutions. I look forward to helping you.","emailTxt":"finance@jtautomart.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/75bc404d485a.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":535944,"personPtyId":47664866,"firstName":"Jon","lastName":"Mathews","titleText":"Sales Rep","emailTxt":"jon420m1991@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/abb77b964b50.jpg","drDealerId":43527,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":535942,"personPtyId":47192816,"firstName":"Braxton","lastName":"Perry","titleText":"Sales Rep","shortBioText":"","emailTxt":"braxtonp21@icloud.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/5a01d2ee2cfd.jpg","drDealerId":43527,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":535846,"personPtyId":48380387,"firstName":"Mike","lastName":"Muse","titleText":"Sales Rep","emailTxt":"r.muse20@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/3e02a9f6a584.jpg","drDealerId":43527,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service Closed

JT Automart Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2009

JT Automart is an independently owned and operated automotive dealership specializing in pre-owned vehicles. We have been in business since 2004 building a positive reputation, currently holding an A+ rating with BBB. Our top priority is to build lasting relationships with our customers. It is our wish at JT Automart to make your next vehicle purchase an experience that you will want to share with family and friends.

...



We have built our business on loyal repeat customers and word of mouth referrals making us one of the top sellers in the area.

""NICE CARS AT UNBEATABLE PRICES"!!!!!!!!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Reviews

4.4 out of 5 4.4
268 lifetime reviews. Includes reviews of JT Automart from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 13, 2018

    We had a very good experience with this dealership. The staff was very knowledgeable and patient with answering our questions. We found the truck online... and the pictures represented the it well. We will definitely recommend to anyone looking to buy a vehicle put JT Auto Mart on your list.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christie Marte

    BDC Manager/Director

    (4.4) 8 reviews

    Nate Anderson

    Finance Manager

    (4.3) 6 reviews

  • 5.0 out of 5
    December 7, 2018

    They were very friendly and helpful in the purchase of my truck. I???d like to think everyone involved. I???ve wanted an awesome truck for awhile and you... guys made it happen!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandi Sanderson

    Admin Asst.

    (4.7) 11 reviews

  • July 24, 2016

    Jason our sales guy was AWESOME.!!!! HE made our car buying process easy. I would recommend buying from JT Auto Mart.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Lakicha we are so happy we could help you out and we thank you for giving us a 5 star rating. We hope that when you are looking for a used automo...bile you will come back to JT Automart. Please tell your friends about us and again thank you for your business.

  • 1.0 out of 5
    November 17, 2018

    This involves a 'Safety Issue' which could have altered my boyfriend's health. He purchased a vehicle from TAZ Auto who has their headquarters with JT... Auto Group. When he bought the vehicle they told us (I was with him) that the rear break blinker, alignment, and trailer brakes needed to be fixed and asked if he could pick it up two days later than my purchase. We did this. When we returned, they had said they could not get it repaired and said that if he took the vehicle to a place to get the repair done, they would reimburse him. We were told this by Dale, the cars salesman. My boyfriend is a transporter and this was a commercial vehicle. My boyfriend had a load going east and so he got the repairs done there. We ended up having to return to TAZ Auto to resign papers because the "only" commercial banking company (which is why they said the interest rate was so high) could not do the loan so they just happened to find another. We went back in and he resigned and provided receipts for the repairs ($235 approx). Ron, the guy in finance took a copy of my receipt and said it was no problem. Weeks have gone by (he purchased the vehicle in Sept 2018) He has made several calls to Jim, the sales manager, Ron the finance person, Jack, the owner, Dale, the salesman, Samantha, a secretary there, and Christy the other secretary. Every time he called, they told him that whomever was asked for was either on vacation or that they would return his call. This has been crazy. Then the last call was with Dale. He said my boyfried would not 'Fu*(*&!' be reimbursed and that he had text information, (he never did text or return any calls this entire time). My boyfried could have been in a serious accident if he would not have fixed the issues and he would never have done it without being told he would be reimbursed. We do have it in writing that he would be reimbursed. Dale is the one who wrote it! This business is out for the money and not the welfare of the customer. They are selling vehicles that are not safe and making promises and guarantees that they will not stand by.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christie Marte

    BDC Manager/Director

    (4.4) 8 reviews

    Dale Locklear

    Sales Rep

    NOT RATED

  • 5.0 out of 5
    October 30, 2018

    This has been fastest and greatest experience ever thank you so much! I Recommend JT Auto Mart 100%.I want to thank the staff of JT Auto Mart for delivering... excellence.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandi Sanderson

    Admin Asst.

    (4.7) 11 reviews

    Devin Wicker

    General Manager

    (4.6) 34 reviews

    Christie Marte

    BDC Manager/Director

    (4.4) 8 reviews

    Nate Anderson

    Finance Manager

    (4.3) 6 reviews

    Jon Mathews

    Sales Rep

    NOT RATED

  • 1.0 out of 5
    October 26, 2018

    They had a truck that was exactly what I wanted. Negotiated a price over the phone because I was 3 hours drive one way. Took the afternoon off from work... and got a cashier's check for the amount we agreed upon but when I got there, they would not honor the deal we had made on the phone (a difference of $1200) so I walked away. I suspect they were hoping I would fall in love with the truck and due to having come such a long distance, I would agree to pay the new price. That is not the way to do business! They told me they hadn't sold a car all day. I was there until closing - they didn't sell a car! Don't buy from them!

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We informed our client of our listed price on our website not including sales tax and fees. From the beginning you were informed of it. We agreed to... waived over $1200.00 from the listed price agreeing that you would cover the taxes, and fees in your state. We honor our price agreement. However, upon your arrival you decided you wanted to include the sales taxes and fees to the agreed price. In those terms we are unable to honor it.

  • 5.0 out of 5
    October 14, 2018

    Very professional staff, answer all my questions and was not aggressive towards pushing to sell me a vehicle.I got what I was looking for and at a great... price. I would recommend this place without hesitation. Thanks Duane McGuire

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandi Sanderson

    Admin Asst.

    (4.7) 11 reviews

    Nate Anderson

    Finance Manager

    (4.3) 6 reviews

    Dale Locklear

    Sales Rep

    NOT RATED

    Jon Mathews

    Sales Rep

    NOT RATED

  • 5.0 out of 5
    October 13, 2018

    Thanks JT Auto Mart and TAZ auto for assisting us in finding the right car for the great price! The process went quickly once we found the right car. We... will continue doing business with you. Thanks again C. Surma and S. Mack

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandi Sanderson

    Admin Asst.

    (4.7) 11 reviews

    Devin Wicker

    General Manager

    (4.6) 34 reviews

    Nate Anderson

    Finance Manager

    (4.3) 6 reviews

    Braxton Perry

    Sales Rep

    NOT RATED

  • 1.0 out of 5
    October 4, 2018

    They sell vehicles that don???t work. Then when you try to return it the same day they keep the deposit and the vehicle. This was done to a military veteran... who was told to either make them give the money back or get an attorney. Do not return phone calls. Lies to the customer. After reading other reviews this is not the first time similar situations has happened. DO NOT PURCHASE ANYTHING FROM THIS DEALERSHIP. They are not honest and don???t care about the customer.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    TJ Hair

    Sales Rep.

    (4.4) 11 reviews

    Nate Anderson

    Finance Manager

    (4.3) 6 reviews

  • 2.0 out of 5
    October 1, 2018

    My sales and purchase experience was amazing. I had not so great credit and the salesman was still able to help. But my car is a lemon. Since I purchased... my vehicle in March 2018 it has been in the shop every month. It's a older vehicle so I expected some minor maintenance. But as of today I was just told by the dealership my engine is gone and has been going down hill for a very long time. It really sucks because I love the car but now it's a yard ornament with a payment. Not sure if this was known prior to my purchase but the dealership mechanic is telling me no way it was missed in that small amount of time..guess I'm back to walking with my two kids.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nate Anderson

    Finance Manager

    (4.3) 6 reviews

    Dale Locklear

    Sales Rep

    NOT RATED

    Jon Mathews

    Sales Rep

    NOT RATED

View More Reviews