Edmond Chevrolet Buick GMC

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Reviews

Average Ratings

3.0
7 lifetime reviews.
  • 2013 Toyota Tacoma

    Originally made the trip up for a 2008 Tacoma that I found on Cars.com. That vehicle sold, sales rep offered great deals on other vehicle. I liked...

    Dealer Response

    You're exactly correct, Ryan- to us, it is all about customer satisfaction! Our customers' happiness with their service and purchase is the most i...


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    Originally made the trip up for a 2008 Tacoma that I found on Cars.com. That vehicle sold, sales rep offered great deals on other vehicle. I liked the 2013 Tacoma but it had a ding buy the passenger side taillight. The dealership was willing to repair it. Their body shop department did a really nice job on this repair. Plus they delivered the vehicle to my front door so I wouldn't have to make another trip back (1hr, 45min). It was like its all about customer satisfaction. Great employees, great deals, great customer caring, Great dealership. Two thumbs up for Shults Toyota of Bradford, PA!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    You're exactly correct, Ryan- to us, it is all about customer satisfaction! Our customers' happiness with their service and purchase is the most important part of our business. We are delighted to hear you had this great experience purchasing your Tacoma with us. We always go the extra mile, such as delivering it to your door, to show how much we care and value our customers. Thank you so much for all of the compliments and for choosing Shults Toyota as your dealership. Please let us know if you have any questions or need any further assistance. Enjoy your Tacoma!


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  • Terrible Customer Service

    If I could give zero stars I would. I realize we don't have perfect credit and I realize we are from another state than this dealership, but waiti...

    Dealer Response

    Sam, we’re sorry to hear about your disappointment regarding your recent experience. We apologize for the delay in communication and that we did n...


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    If I could give zero stars I would. I realize we don't have perfect credit and I realize we are from another state than this dealership, but waiting 4 1/2 days to get any and I mean ANY information back about financing after 8 phones calls is totally unacceptable. We needed a car ASAP as we were paying on a rental, but that didn't seem to bother them at all. They kept telling me just a few more hours and we'll have the info for you. Horrible customer service. I'm sure the vehicles are fine, but I wouldn't let people treat me this way when spending my hard earned money. Shop elsewhere and see the difference, we did and got a car in one day (same car).

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Sam, we’re sorry to hear about your disappointment regarding your recent experience. We apologize for the delay in communication and that we did not meet your expectations. We will be sure to keep your comments in mind as we continue to improve our efforts in providing the best possible customer service. We wish you the best of luck with your new vehicle. Thank you.


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  • Stopped to check on a oil job.

    I stopped to find out about an oil change. I pulled in and was told that i was in the wrong place. I should be in the chevy garage. I am just retu...


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    I stopped to find out about an oil change. I pulled in and was told that i was in the wrong place. I should be in the chevy garage. I am just returning to bradford and thought scholtz owned this place. It was the snotty rude attitude of the person working the garage last saturday. I was just looking for info and was treated so badly that i will never stop there again. I did business with these people a few years ago and was treated just as bad. I figured all new buildings that maybe they had gotten better to but was mistaken. Scholtz is actuly worse now.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • AWESOME service, GREAT staff :-)

    Absolutely wonderful dealership!! My ordeal started out as a slight mishap on the side of the sales associate I was dealing with. But the dealersh...

    Dealer Response

    That's so wonderful to hear, Donna! We are glad everything worked out for the best and that the mishap was handled completely and turned into an e...


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    Absolutely wonderful dealership!! My ordeal started out as a slight mishap on the side of the sales associate I was dealing with. But the dealership did everything possible to make things right. AND THEY DID!! We got an even better vehicle then our original plans were and at a SWEET price. I would HIGHLY recommend this dealership. The people REALLY are pleasant to deal with. One VERY satisfied customer!! I will be back :-)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    That's so wonderful to hear, Donna! We are glad everything worked out for the best and that the mishap was handled completely and turned into an even better situation for you. Thank you for your business and for deciding to choose us for all your automotive needs. We are looking forward to working with you more in the future. Thanks for providing your feedback and for speaking so highly of us!


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  • No follow-up

    Asked about location and specifics about a used pick-up. There was no follow-up from this dealer.

    Dealer Response

    Craig, we are sorry to hear that you were not contacted about your interest in one of our vehicles. Each and every customer is important to us and...


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    Asked about location and specifics about a used pick-up. There was no follow-up from this dealer.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Craig, we are sorry to hear that you were not contacted about your interest in one of our vehicles. Each and every customer is important to us and while we strive to meet the needs of each and every one, we sometimes are not able to do that. We would love to work with you and encourage you to reach out to Steve Hopkins at 814-362-3837 and he would be delighted to discuss your situation and your needs with you. Thank you.


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  • 2014 Silverado

    Had a great experience with sales person "Micah" who was professional, very helpful, competent and friendly. If all car 'salesmen' were like him, ...


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    Had a great experience with sales person "Micah" who was professional, very helpful, competent and friendly. If all car 'salesmen' were like him, the profession would have a better image.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible sales

    After makeing a deal on a car and an apointment to come get the paperwork done (they had to fix a couple of things) They sold the car to someone e...


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    After makeing a deal on a car and an apointment to come get the paperwork done (they had to fix a couple of things) They sold the car to someone else! I would never do buisness with them after that.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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