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St. Cloud Hyundai

(468 reviews)

Reviews

(468 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

There was an issue with a new car I bought from a different company. My car is a Hyundai, they requested a part to be ordered from Hyundai parts department. I was in an out within a few hours. Experience was exceptional! Service was fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great day

We had a great experience with Omar as our salesperson. He worked very hard to get us the car that we really wanted. We got a great car that we love .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kameron was great

No one ever wants to experience a breakdown while on vacation, but it happened to me. My brand new 2023 Hyundai Santa Fe Hybrid, with 6,050 miles on it, wouldn’t start and the fix wouldn’t be available until AFTER September 17th (if then) because the necessary parts are only made for new vehicles. WHAT??? Luckily I got towed into St. Cloud Hyundai and met Kameron. Kameron was empathetic to my plight and my dilemma. We worked together to find a replacement vehicle, worked with the finance team for a fair price for my virtually new vehicle and got me into another brand new Hyundai Santa Fe Hybrid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought my 5th Hyundai and Couldn't be Happier!!

Bought my 5th Hyundai and Couldn't be Happier!! With the quality of these vehicles and the Service that St Cloud Hyundai provides along with working with a very Experienced and Professional Sales Person - Troy Koth why would I look anywhere else. Troy we will see you when again when we are looking for our next upgrade! You were wonderful to work with and we really appreciated the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salesman fabulous

Kameron was incredible to work with. A very nice young man and no hard sell. Good price for my car. Even got me the color I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dave Moline

Our salesman was Jack. Very personable, and walked through the whole process very well. Answered all our questions, and was extremely knowledgeable. Very positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

I stopped in on a lark to check if a new Tucson was available after being told they had to be ordered and were several months out. I was called when they became available and even though it was still a wait, not for long. Love the new Tucson Hybrid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change

Easy to get an appointment and great service. I was provided a ride to my VA doctors appointment and picked up afterwards in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fixed, and then some

Needed an oil change and AC service...scheduled online and dropped keys in after hours box. They called to confirm instructions and recommended some things I hadn't thought of, some I accepted others were noted to cover later. Service was excellent, AC was covered under warranty and rough idle was alleviated and they even washed the car when finished. I am happy, Mrs. is happy, and best of all, my daughter doesn't complain anymore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience!

I had researched the Santa Cruz, and stopped in just to see, and an hour later drove off in it, having made a really good deal with my trade. It was a fun experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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