I really wish I would have read the reviews before I purchased here. Overall my car buying experience was pleasant as I found my vehicle online and spoke... to Nichelle for about a week to have the buying process ready by the time I got to the dealership Saturday. All I had to do is sign a few papers then I was out of the dealership and on the road within a couple of hours. My problem is after driving the car all day, I realized the temporary tags came up missing. After further observation, we noticed that they didn’t screw them on tight enough. So now I’m out of town with no tags. When I contacted the dealership to see about getting a replacement mailed to me, they wouldn’t even give me a straight answer and were extremely dismissive towards me as if to make it seem like this is all my fault. Everytime I tried to talk they would just talk over me. I felt extremely disrespected and embarrassed. I’m more mad at myself for not doing more research on this place before purchasing. Overall I love my new car but I should have gotten it somewhere else, from a dealership that would have really appreciated my business.
DO NOT GO HERE!! I REPEAT DO NOT BUY HERE!! Nasty and rude!! It’s been a MONTH still no plates or registration! WORST experience ever! BUYERS BEWARE!
My husband and i have been shopping ALL DAY! We pull into this place located across from White Water Park on Hwy 41, i must say at first glance i was apprehensive... about going in but we said what the heck we've dealt with shady salesman all day ...we needed a vehicle so what was one more try gonna hurt.We were greeted promptly by a gentleman by the name of Chadwick.He didn't seem like all the other people we had seen today he was REAL! He asked all the right questions to get the ball rolling and before you know we were driving off the lot! Thanks Chadwick and Crew we will be sending more family your way!
Made things easy nice staff thanks everybody at Quality Cars Inc. i will be sending plenty business your way!
I'd like to share my experience with those thinking of buying here. First off, I drove an hour to check the car and I was told that I qualified for the... car, as a result, I got everything together to purchase the car. I later called and they hung up on me during the call. However, as I liked the car, I returned the next day only to be informed by a different representative that I do not qualify because of certain demands. Therefore, I thought wouldn't a professional dealer be able to inform me about this the first time? My friends even said based on the way they spoke to me and handled my situation that they didn't seem interested in helping me so they wouldn't come back. Just food for thought guys, I went to a different dealer and got a better car in less than an hour with good rates
I tried to get information on a listing on Cars.com. the dealer never responded, I tried by email, and text. I finally call the dealer on 8/12 inquiring... that particular truck, they told me it had been sold; the funny thing is that it is still on the website. They either don't update their website inventory or they misinformed me.
I went into quality cars not knowing what to expect. After dealing with other dealership. 78 inquiries later got finance for a truck. Some times big name... and false advertising cost us points. Quality car customer service was very good. They will get you into a car. Taj
DARRYL, SAM & WOODY WERE ALL FRIENDLY AND VERY HELPFUL. I ENJOYED MEETING AND WORKING WITH THEM.
Phillip, Thank you for your honest review. I'm glad our employees made your car buying experience quick and easy. Here at Quality Cars Inc. our goal ...is to not only give our customer a quality car but also quality customer service. Thank you for choosing Quality Cars Inc. Franchesca
They do not do what they say and take short cuts with the cars and trucks they sell. Stay away!
They don't do what they say they're going to do. Do not trust any of these people.