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Reviews

Average Ratings

4.3
6 lifetime reviews.
  • Repip

    We bought our last vehicle here largely in part due to the excellent customer service we received from Mark. He was great and made the car sales ...


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    We bought our last vehicle here largely in part due to the excellent customer service we received from Mark. He was great and made the car sales experience completely stress free and easy. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Place!

    Was interested in a vehicle from this dealer that I saw through carsoup. I emailed the dealer and heard back the same day, went and looked the nex...


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    Was interested in a vehicle from this dealer that I saw through carsoup. I emailed the dealer and heard back the same day, went and looked the next and bought it all within 3 days! Scott was great to work with and made me feel like family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buyer

    Scott was great to work with! Very helpful and treated us like family.


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    Scott was great to work with! Very helpful and treated us like family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • wanted to buy a car

    couldn't even schedule a test drive. will buy elsewhere.

    Dealer Response

    My name is Scott Lade, owner of West Town Auto. I apologize that you weren't able to connect with us to schedule a test drive. While not a good e...


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    couldn't even schedule a test drive. will buy elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    My name is Scott Lade, owner of West Town Auto. I apologize that you weren't able to connect with us to schedule a test drive. While not a good excuse, at times we are busy with other customers here at the dealership and are not able to answer the phone or, respond to an email right away. If you haven't yet bought a vehicle, I ask that you give us a second chance. I would like to personally work with you to ensure your complete satisfaction. Thank You


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  • Great Experience!!

    Mr. Scott Lade was awesome to work with. Very friendly & made the whole process a pleasure. It was cold & raining when we arrived on the lot... ...


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    Mr. Scott Lade was awesome to work with. Very friendly & made the whole process a pleasure. It was cold & raining when we arrived on the lot... After the test drive he offered to take the vehicle into his warm garage in order to allow us a thorough inspection bumper to bumper.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great first car buying experience!!

    I just bought my first car from West Town Auto. It was a fantastic experience. The service was great. Scott Lade is one of the friendliest car dea...


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    I just bought my first car from West Town Auto. It was a fantastic experience. The service was great. Scott Lade is one of the friendliest car dealers that I've ever met. He seemed to really care about making my first car buying experience great. He wasn't too pushy like a lot of dealers are. All of his cars look incredibly clean and well maintained. I bought a 2008 Saturn Aura from him and it looked impeccable. Prior to me buying the car it was professionally evaluated and brought to good condition. I would highly recommend this dealer to a friend. Great great experience and I love my new car!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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