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Outstanding Customer Service
Best experience ever!! Jeff Tellman got me exactly what I needed & wanted at the right value. I will definitely be a repeat customer. Very happy :)
Just got a 2016 Chevy Silverado. All I had to do is tell Jeff Tellman what I wanted and he found a few in my price range with low mileage and we found a match!!!!!
We bought a 2014 Jeep Wrangler Rubicon unlimited from Jeff Tellman almost a year ago and I am still completely happy with our decision! This was the most painless, not stressful, easiest vehicle buying experience I have ever dealt with and I’ve even worked in automotive and those salesmen are crazy vultures!! Jeff becomes your family and he goes above and beyond and listens to want your wanting and makes sure it can happen! I’ll definitely be going back to him for any of my vehicles! Thank you Jeff for taking care of me and Tom!
Wonderful sales staff and owner. The vehicle was in excellent condition. The buying experience was very good.I would recommend this company to anyone looking for a used vehicle.
Nice cars, overpriced, hassle to deal with
Tried to buy a wrangler. Pristine car with low miles with a good video sent to us highlighting it inside and out. Buying out of state was simple as well. No movement on pricing however and when we tried to pay them to secure and install a hard top, the deal fell apart with lack of communication, inaccurate price estimates for the top and associated freights. More thoughtful representation would’ve helped finish the sale but I’m glad we moved on and found a similar wrangler with 8k more miles and one owner with all maintenance records for 5k less.
Bought a car 6 weeks ago they cashed the check the next day and still can not get a title, Just excuses, A business should not sell a car if they don't have a title
Best car buying experience ever
After my beloved C350 that I was driving for 12 years was totaled I was dreading shopping for another car. Did my research and set up appointments and stated my trek... after a disappointing first stop and about four texts from a Mazda dealer who was my stop 3 - online Auto was my second stop. Sean welcomed us in, too is into his warehouse and showed his impressive selection of well maintained cars... he let us drive the C class that we asked about and left is alone with the car. We loved the car and his zero pressure approach. We requested some time and went to lunch, we decided to buy and asked him for his best price... he gave us a deal that to me was better than Carmax, Carvana or Vroom based on my research. We completed the paperwork in about 15 min and we are done. Just like that. I know where I am going next time I want a car.
Outstanding car purchase experience!
Spoke with Cory at 10am to see if the vehicle (Lexus IS250) was available. Test drove the car 30 minutes later and finalized the purchase and financing within an hour. No pressure, no hidden fees and no surprises. Walked us through all the numbers, the car fax report, the factory warranty remaining, etc.
Outstanding Experience !!!
I recently purchased a vehicle from Online Auto and have to say it was a outstanding experience from the initial contact all the way to the delivery of my purchase. I highly recommend Cory the salesman as he provided a very professional transaction. He followed through with his Customer service skills beyond that of most in his industry. My hats off to he and the Dealership. I would and will recommend Cory and Online Auto to anyone looking for a clean and well maintained auto.
Great first out-of-state, sight unseen purchase!
I've been looking for a low-mileage, used BMW 335 convertible with a manual transmission. This vehicle is hard to find! When one with 33K miles popped up on my search at Online Automotive, I called and spoke with Cory. Pictures were not yet listed on their website, but he kindly sent me a set. I purchased the car based on Cory's word and the pictures and video he sent. A week or so later, my car showed up in North Carolina, and it looked amazing and drove exceptionally well. I did have one minor issue with the top, and I worked with a local shop here in Raleigh to diagnose and fix the problem. Cory and the team at Online Auto picked up the bill - awesome customer service!. The out-of-state sale was easy - I literally signed two documents, Cory arranged for transport, I wired funds for the purchase of the vehicle and it showed up at my house within a week. First time I've ever purchased a vehicle without driving/seeing it first hand, but I knew after talking with Cory I wouldn't have any issues. Great transaction, awesome car and highly recommend working with these guys if they have a car you like or have been looking for - even if you're thousands of miles away!