Auto Liberty of Arlington

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Reviews

Average Ratings

4.8
55 lifetime reviews.
  • Great Work

    I came to this dealer to check out a certain vehicle. Ran into John and he was willing to work with me from the start. I know on my behalf, i didn...


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    I came to this dealer to check out a certain vehicle. Ran into John and he was willing to work with me from the start. I know on my behalf, i didnt have the best of credit history, but they were for sure not letting that get in the way. I financed a vehicle that they had just gotten from a trade in that day. I was skeptical of course about it, but everything seemed to check out with the car. Car had minor issues like a broken mirror and and a missing hub cap, but they took care of that for me. Juan, was the biggest help through out the process as well. they are willing to work with you as long as your straight forward.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Looking for jeep wrangler

    good experience, unfortunately the vehicle was more than my budget and was really looking for a project jeep to work on with my son. Stopped by t...


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    good experience, unfortunately the vehicle was more than my budget and was really looking for a project jeep to work on with my son. Stopped by to educate myself on the jeeps.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Awesome!!!!!!

    I had a AWESOME first time buying a car experience at this dealership!! It took a couple of days to get my stuff together but the Salesman by the...


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    I had a AWESOME first time buying a car experience at this dealership!! It took a couple of days to get my stuff together but the Salesman by the name of Jon he was so patient, honest, and understanding. He answered all the questions I had and everything!!! I would definitely recommend him to anyone I know that's buying a car! THANK YOU JON!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I spoke with Jonathan on the phone he told me to come in and i have my car. Jonathan is an awesome sale rep and i would recommend if you purchase ...


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    I spoke with Jonathan on the phone he told me to come in and i have my car. Jonathan is an awesome sale rep and i would recommend if you purchase a vehicle speak with Jonathan.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Terrible Customer Service

    I bought my car from Auto Liberty in February of this year. The process was smooth and easy. Unfortunately, due to moving we lost the title and ha...


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    I bought my car from Auto Liberty in February of this year. The process was smooth and easy. Unfortunately, due to moving we lost the title and had to request a new one. I called them a couple times over the span of 3 weeks to even get the new request for the title made. After a month and a half I received it (I understand it takes some time to receive a new title). When I did, it was not filled out adequately. We also had made some other agreements that were not represented in the paperwork. I called both the General Manager and the Salesman to rectify the situation. Both conversations were very unpleasant. The general manager said he "had other things to do" and hung up on me. I love the great deals Auto Liberty has and Zach (another salesman) apologized and was very helpful in partially rectifying the situation, but unfortunately they won't be getting my future business or recommendations again due to their extremely poor customer service.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professionalism

    I bought a 2013 mustang earlier is year my salesperson was rafael, He is very professional and friendly i will recommend this dealer to friends an...


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    I bought a 2013 mustang earlier is year my salesperson was rafael, He is very professional and friendly i will recommend this dealer to friends and family. Overall i am very happy to do business with these guys

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • very professional great sales person rafael pagan

    made the experience easy and painless , very professional will send everyone I know to Auto liberty of Arlington.


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    made the experience easy and painless , very professional will send everyone I know to Auto liberty of Arlington.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service, "FIVE STAR PLACE"

    My wife and I brought a 2012 Chrysler 300. My salesman was Mike. Mike was the most pleasant salesman I have ever worked with. I will recommend Aut...


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    My wife and I brought a 2012 Chrysler 300. My salesman was Mike. Mike was the most pleasant salesman I have ever worked with. I will recommend Auto Liberty to my Friends and Family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    I bought a vehicle in October. I worked with Ken and had a great experience. He listened to my needs and wants and made it happen. Stayed late wai...


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    I bought a vehicle in October. I worked with Ken and had a great experience. He listened to my needs and wants and made it happen. Stayed late waiting on me due to commute and traffic, communicated via email, text, and phone which made him always available. There was a minor issue with the vehicle and it needed a small part, they happily figured it out and ensured it was fixed. There was a cosmetic but necessary clip needing replaced and he nailed it to my house. He Assisted in walking me through the MD/VA car buying process with inspections. I Received tags and title 6-8 weeks later however he correcred this by renewing temp tags. Overall a great experience and I would do business there again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fast , easy and no pressure

    My wife and I are extremely happy with our Dodge Grand Caravan. The process was very easy and fast. They got us a loan from State Farm Bank with g...


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    My wife and I are extremely happy with our Dodge Grand Caravan. The process was very easy and fast. They got us a loan from State Farm Bank with great rates and payments. I recommend everyone looking for a car to try this dealer out. Rafael (our salesperson ) was very courteous and friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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