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Sales Closed
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 5:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 5:30 PM
Fri 7:00 AM - 5:30 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.6
395 lifetime reviews. Includes reviews of Hiley Mazda VW Audi from DealerRater.com
  • New GTI from a great Dealership

    I came in one Saturday to take a look at the new GTIs. Tairon Payne greeted me and we scheduled a test drive on Monday. I came back and got to tes...

    Dealer Response

    Thank you for the wonderful comments, that is so awesome to hear!! We're glad you had such a pleasant car buying experience with us. Hope you're l...


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    I came in one Saturday to take a look at the new GTIs. Tairon Payne greeted me and we scheduled a test drive on Monday. I came back and got to test drive the one I ended up purchasing. I had a great time talking with Tairon and learning about the car. He is very knowledgable and listens to what you need. He made sure I understood the process and made it absolutely painless. I can't recommend this dealership enough. Everyone there was top notch and very friendly. I know that if a problem arises, I can count on Hiley to help me out. Tairon even came in on his off day to make sure I was taken care of and I also got a great deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful comments, that is so awesome to hear!! We're glad you had such a pleasant car buying experience with us. Hope you're loving your new GTI and let us know if you ever need anything, we are here for all of your automotive needs.


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  • Holly got me in my dream car!!!
    March 31, 2017

    I went to the dealership, was greeted by Holly Jess, she took great care of me. I got my fourth miata! I love it so much, thanks Michael Ponter fo...

    Hiley Mazda of Huntsville

    Thanks for the awesome review! We truly appreciate your business with us and we're so happy to hear that our team has provided such great experien...


    Show Full Review

    I went to the dealership, was greeted by Holly Jess, she took great care of me. I got my fourth miata! I love it so much, thanks Michael Ponter for helping also this was smooth fast and easy!! Thanks to the great service reps at Hiley (Shelby Washington) I will continue getting my service done at Hiley!!! Needless to say I am very impressed by the entire staff at Hiley it's great to go into a car dealership where everyone knows your name!

    Does recommend this dealer
    Hiley Mazda of Huntsville

    Thanks for the awesome review! We truly appreciate your business with us and we're so happy to hear that our team has provided such great experiences during your visits with us. Glad to have you as part of the Hiley family!


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  • Michael Pauley was Great! Hiley Mazda was NOT.
    March 13, 2017

    As my title suggests, Michael Pauley, the salesperson who sold me the car, is the best salesperson at Hiley Mazda. He was very informative and ext...

    Hiley Mazda of Huntsville

    Satya, thank you for taking the time to give us your feedback. We appreciate your business and we're sorry to hear about the inconvenience all thi...


    Show Full Review

    As my title suggests, Michael Pauley, the salesperson who sold me the car, is the best salesperson at Hiley Mazda. He was very informative and extremely helpful to me when I bought my car. But Hiley Mazda was terrible in terms of service to me. I had to trade in my vehicle and wanted to cancel the Service Contract and Gap Coverage I bought on my car. I had moved out of state and took me repeated phone calls just to get the cancellation initiated. Once I sent them all the required documents, it them 3 months to send me the check for Service Contract Cancellation and 5 months for sending the check for GAP coverage cancellation. I was especially displeased with the Greg Wallace in accounting who was never available for answering the call and cared little about returning my calls. Michael helped me out every single time and went out of his way to get me my money. Poor guy had to even listen to my calls where I was clearly frustrated with the treatment I was receiving from Hiley Mazda. I had to call the bank, RoadVantage (company that sold the GAP coverage) and all suggested that I should call the dealership since they had already received the check. The only problem was that they did not intend to send me the money. The 4 stars for Friendliness is for Michael. Sadly, the others brought down the rating a bit. Personal rating: Michael Pauley - 5 Stars Greg Wallace - 0 Stars Satyajeet

    Does not recommend this dealer
    Hiley Mazda of Huntsville

    Satya, thank you for taking the time to give us your feedback. We appreciate your business and we're sorry to hear about the inconvenience all this has caused you.


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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2009

The Hiley family of dealerships has been family owned and operated for over 20 years.

We know that our success comes from customer satisfaction, so we take pride in the fact that we have some of the highest customer satisfaction ratings in the country.

Our Hiley family promise ensures that every customer will enjoy the same pleasurable experience at every Hiley location!

"Family owned and operated for over 20 years"