Dellen Chrysler Dodge Jeep RAM

We originally stepped into Dellen after my new wife was in a serious car accident that totaled her car due to another driver's inattention. She fell i...n love with a beautiful 2013 Ram 1500 Laramie that we would ultimately purchase for her. The staff was amazingly patient and helpful throughout the process as we waited for our insurance to do their part so we could purchase the truck. The service staff was phenomenal when there was an issue with the truck. They gave us a loaner and fixed the issue as quickly as possible; they even went so far as to save a birthday ice cream cake that was mistakenly left in the loaner from certain death via June summer heat by finding it and putting it in their employee fridge/freezer. Birthday disaster averted! Flash forward 5 months and the beautiful truck was totaled due to another driver's complete carelessness and without hesitation we went back to Dellen. Again, the level of patience and assistance was above and beyond our expectation as we waited out the insurance process. The big day finally came and we had decided to possibly trade in our aging 2nd vehicle and make a 2 vehicle purchase that day. They took very good care of us both on the value of our trade and the sale prices of the two vehicles. A couple of guys even stayed nearly 2 hours after close on a Saturday working with the banks to finish our financing because of some timing complications with the prior truck loan pay off from our insurance company and the fact we were trying to purchase 2 vehicles simultaneously. Another outstanding experience for us while in their care! To anyone in the market for a purchase, no matter what stage in the process you may be, we fully recommend them and will certainly not go anywhere else!

DO NOT LIKE PAYING MORE FOR MY CAR.SERICE MANAGER VERY RUDE GUY. DO TAKE YOUR THERE TO BE WORK ON HAD BACK 4 TIMES TO IT FIX

We were very pleased w/the professionalism & courtisy we were shown. They were able to answer our questions & concerns. We will definitely recommend D...ellen to our family & friends.