Open Road Volkswagen Staten Island

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.4
Average based on 25 reviews.
  • Ben brooklyn

    I went in to get info for a new vw, test drive and price it out. My sales rep, Rodney was very informative and professional. Most importantly he w...


    Show Full Review

    I went in to get info for a new vw, test drive and price it out. My sales rep, Rodney was very informative and professional. Most importantly he was honest and courteous. I would definitely recommend.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Easy, hassle-free

    The salesperson, Al, listened to what I wanted in the car without pushing me to upgrade.The whole leasing experience was accomplished easily, with...


    Show Full Review

    The salesperson, Al, listened to what I wanted in the car without pushing me to upgrade.The whole leasing experience was accomplished easily, with the staff making necessary phonecalls to my insurance company and taking care of the transfer of license plates, registration and inspection.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • the best of service is volkswagon service dept

    hi the service dept is the best , they staff from eric to chris are the best always giving they full attention and always there when i need them f...


    Show Full Review

    hi the service dept is the best , they staff from eric to chris are the best always giving they full attention and always there when i need them for my car i have a vw 2014 jetta the best car also , all i can say is this service dept is the best thank you for all your help when my car needs service maria g

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service

    I recently had a problem with dashboard lights and stopped by Open Road V.W. of Staten Island. I was immediately given prompt attention from Lydia...


    Show Full Review

    I recently had a problem with dashboard lights and stopped by Open Road V.W. of Staten Island. I was immediately given prompt attention from Lydia who was courteous and made me feel like an appreciated customer. She reminded me I was due an oil change and she also saw that my car was due for inspection. She told me when the car would be ready and indeed was spot on as it was ready when I came back from a walk.I,ve dealt with V.W. service before and with Lydia and have always had a good experience. Lydia is top notch ,Service is excellent and both certainly have made an influence on my decision to lease another Passat when the present lease expires.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Repeat buyers at Open Road

    5 star experience, all thanks to our salesman David. I purchased a 2014 Jetta recently and the car runs beautifully. We are repeat buyers and Davi...


    Show Full Review

    5 star experience, all thanks to our salesman David. I purchased a 2014 Jetta recently and the car runs beautifully. We are repeat buyers and David is more than patient with us, not to mention that his professionalism is superior and we couldn't be anymore appreciative for that. I would recommend Open Road and David to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amazing sales reps.

    I would like to say I have had the privilege and honor to be a customer of Dave Lamonica and Jayson revere for a few years now. Not only Dave is n...


    Show Full Review

    I would like to say I have had the privilege and honor to be a customer of Dave Lamonica and Jayson revere for a few years now. Not only Dave is not only a gentleman, but Jayson are both courteous as well. They both have never made me feel pressured me or uncomfortable with any deals they have offered. There are not enough words that I can express how both of their professionalism they given to me over the years. I am currently on my 2nd Volkswagen with Open road Volkswagon and looking Into going on my 3rd vehicle with both of them. If I could give both of them 10 stars I would. I would be happy to recommend anyone to stop in and talk to Dave Lamonica & Jayson Revere.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 5 stars for service side not sales!

    5 stars for service side not sales! Service is really fast and easy. Sales side over all im ok with car just wasn't happy my car had bugs in it wh...


    Show Full Review

    5 stars for service side not sales! Service is really fast and easy. Sales side over all im ok with car just wasn't happy my car had bugs in it when i

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great experience buying my first car!

    For years I have been wanting to buy my own car and it finally happened with the help of open road vw of staten island. I was approached shortly a...


    Show Full Review

    For years I have been wanting to buy my own car and it finally happened with the help of open road vw of staten island. I was approached shortly after I entered the facility and from then on I received great customer service. Stuart Beitelamn has only been there for three months but was a great help. He gave me the details of cars I was interested in from safety to how great the gas was. The General Manager of Sales, Dave and Jason the Sales manager was so personable and knowledable. When I wasn't happy with the price they were offering me they came to rescue and asked me what they can do for me to make me happy. They truely cared and it felt good to know that.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Definitely worth the trip from Jersey!

    With the amount of resources available on the Internet, buying a vehicle has become the easiest it has ever been. After a thorough search for a De...


    Show Full Review

    With the amount of resources available on the Internet, buying a vehicle has become the easiest it has ever been. After a thorough search for a Denim Blue Convertible Beetle, I found myself making a trip to Open Road Volkswagen of Staten Island. Living in New Jersey, I was very skeptical about buying a vehicle out of state due to the amount of paperwork involved. As soon as I entered the dealership, I was greeted by David La Monica, the General Sales Manager, and I told him exactly what I needed. Jokingly, the first thing he said to me was, “Geez, I hope you’re not worried about the trunk size!” (For a second I had forgotten that I stepped into a dealership in Staten Island). His amazing sense of humor grabbed my attention instantly. He directed me to a Sales Associate, Douglas Arnold, who turned out to be a fellow outdoorsman. Douglas was very knowledgeable and professional in every aspect of this deal. Even throughout the whole process, the General Manager, Justin Patel, was always around greeting customers and entrusting his team to guarantee the highest level of service. Before I knew it, I was surprising my lady with a brand new convertible beetle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Lease Jetta 2014

    This has been by far my best experience leasing a car. The team at the dealership is simply great. Everyone has been very attentive and helpful, a...


    Show Full Review

    This has been by far my best experience leasing a car. The team at the dealership is simply great. Everyone has been very attentive and helpful, and most importantly, people working here are very warm and caring. We had a truly wonderful time buying a car, stress free and very smooth. Especially I would like to thank Doug for being so professional and accommodating. He made the whole process simple and enjoyable. All in all, five stars plus rating from us! Thank you very much!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review