Southwest Kia of Mesquite

Reviews

Average Ratings

4.8
676 lifetime reviews. Includes reviews of Southwest Kia of Mesquite from DealerRater.com
  • happy with my experience

    I worked with LyNell Richardson and the fInance manager Giovanni. We drove over an hour to look at this vehicle. LyNell was kind enough to check t...


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    I worked with LyNell Richardson and the fInance manager Giovanni. We drove over an hour to look at this vehicle. LyNell was kind enough to check the vehicle out for smells and stains inside before we made the drive. She was professional and quick and delivered as promised. Giovanni was also a pleasure. Very laid back and easy to work with. We went to over 8 dealerships and were happy overall with our experience here. Pricing was very fair and they even have great music on the overhead ! We love our Nissan Sentra !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Service department
    October 17, 2017

    The service department has always been very helpful and courteous. My most recent visit in particular considering how insanely busy they were. The...


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    The service department has always been very helpful and courteous. My most recent visit in particular considering how insanely busy they were. They were thorough and did a great job informing me on work that was getting close to being done and prices. I put a LOT of miles on and it's reassuring to know I can trust my dealership

    Does recommend this dealer
    Came in for service or repair

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  • Aaron is outstanding
    October 16, 2017

    Aaron C is the best! He is always professional and courteous. He explains the problem to me and what is going to be done with professionalism that...


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    Aaron C is the best! He is always professional and courteous. He explains the problem to me and what is going to be done with professionalism that is not degrading to a woman like other dealerships have been. He has gone above and beyond to find my warranty information when I could not locate it and fix the covered problem. I won???t take my sportage anywhere else! Give him a huge raise!!

    Does recommend this dealer
    Came in for service or repair

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  • Love the service, love my new car!!

    Southwest Kia was friendly and accommodating as I stepped through the door. They genuinely helped and I didn't feel like they were being pushy or ...


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    Southwest Kia was friendly and accommodating as I stepped through the door. They genuinely helped and I didn't feel like they were being pushy or sleazy. I thought I could only qualify for a used car and they put me in a brand new car and worked with my budget. So happy to have dealt with them and for them making my car buying experience a breeze! They're all nice people, but ask for Marcy to assist you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Pretty good experience
    October 11, 2017

    I had a pretty good experience awesome service and the waiting area it's pretty cool as well the service manager treated us so well I will highly ...


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    I had a pretty good experience awesome service and the waiting area it's pretty cool as well the service manager treated us so well I will highly recommend.

    Does recommend this dealer
    Came in for service or repair

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  • Love our new Sedona

    A big thank you to Justin Martin for taking over the sale when my original salesman unexpectedly changed jobs. Justin made the sales experience t...


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    A big thank you to Justin Martin for taking over the sale when my original salesman unexpectedly changed jobs. Justin made the sales experience trouble-free and we definitely recommend him to anyone in the market for a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Services
    October 2, 2017

    Treated me with excellent services for the moment I arrived. Work with me until we got it worked out. The whole team were awesome to me.


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    Treated me with excellent services for the moment I arrived. Work with me until we got it worked out. The whole team were awesome to me.

    Does recommend this dealer

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  • Service was good.
    October 2, 2017

    I purchased this vehicle from SW Kia and have always received excellent service. However, this time a part had to be ordered which delayed service...


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    I purchased this vehicle from SW Kia and have always received excellent service. However, this time a part had to be ordered which delayed service completion by a day. I made several calls late afternoon on the day the work was to be completed. Since my service advisor was off that day, it was difficult getting status updates. This doesn???t reflect on the quality of work. There just seemed to be a lack of communication due to my service advisor being off.

    Does recommend this dealer
    Came in for service or repair

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  • Service time and clean up
    October 2, 2017

    Always a great experience getting work done on my 2017 Sorento. Alwalys go beyond what I needed. Steve takes time to listen and make sure what I ...


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    Always a great experience getting work done on my 2017 Sorento. Alwalys go beyond what I needed. Steve takes time to listen and make sure what I am needing or wanting done. Always goes that extra mile.

    Does recommend this dealer
    Came in for service or repair

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  • Great Customer Service
    October 1, 2017

    I???ve used this dealership for years to service my vehicles because their consistent professionalism and customer service make it worth the extra...


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    I???ve used this dealership for years to service my vehicles because their consistent professionalism and customer service make it worth the extra drive. I highly recommend SW Kia Mesquite to anyone

    Does recommend this dealer
    Came in for service or repair

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