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A great car buying experience! Our third car from Coon Rapids Nissan because of the awesome staff there. A special shout out to Bryce Koke for helping... us purchase a used car for our daughter! Thanks to all!
Great staff, took the time to listen to my requirements and showed me multiple vechicals that fit the price range and style. Fun environment and there... was no feeling of being pushed into a car that I didn’t want. I’ll definitely come back when I’m ready to purchase.
The overall experience was fantastic. Met all our needs and provided professional service. No pressure sales; which my wife enjoyed. Would recommend checking... them out. Oh, by the way, our Nissan Versa is getting more than 40 mpg!!!!! Yahoo!
I have been shopping for a new truck or SUV for quite a while now, I came in to check out there used inventory and the experience couldnt have been better.... The staff was very kind and full of knowledge. I will defenitily be going back there when I make my final decesion.
Awesome experience working with Matt W. He was very knowledgable and a good communicator (good looking too). Would recommend a trip to this location to... anyone looking for a new Nissan.
Fast and easy process. I loved only working with one person and enjoyed my experience. Will come back for my next car and recommend to friends.
I had a very poor experience with this dealership. There was a lack of knowledge by the sales team answering the phones - stating that cars that were in... stock were not. This delayed my visit to the dealership by 24 hours. Next I talked with who I thought was a sales person for the dealership and was reassured that the pricing that I was trying to achieve was attainable. In reality, the person on the phone was from the corporate office and gave me extremely inaccurate information about pricing. I went to the dealership and test drove the vehicle that I wanted to buy - only to find out that the pricing that was supposedly attainable was not even close. The manager was condescending in explaining the pricing options to me and obviously mistook my knowledge of car buying and financing. The experience was a waste of my time and was disappointing to say the least. I would not recommend this dealership to anyone.
Holly - Thank you for sharing your recent visit with us. I do apologize that there was a communication error on our part over the phone. After review...ing the situation, it appears that we confirmed the selling price of the vehicle with you on the phone, but failed to properly address payment questions that you may have had. We should have had a manager call you back before we set your appointment so they could have discussed all the variables that could affect your payment. Again, I apologize that we did not provide you with excellent service, but we will use this review to improve in the future. Thank You for your time, and feel free to contact me at (763) 205-7718 if you would like to discuss further. - Jason Loechler, General Manager
My truck has had a few issues since I bought it and the prices this place tries to charge you is ridiculous! The issues I had should have been taken care... of prior to me purchasing. Water pump bad, shifter knob broke off, thermostat bad, no heat. They are not fixing issues prior to sale it seems to me all these issues my truck is a 2012 with 85k miles. The prices being charged are so outrages i tool to shop down the road for repairs and saved 3,000.00$ I can't say I will ever make another purchase from them and I have drove Nissan my entire life, 5 different makes in 35 years and never an issue like I have with my truck.
Daniel - Thank you for the feedback on your recent experience here. We are sorry to hear that your visit with our Service Department was not what you ...had expected. We would like to speak with you personally about this experience, but we do not have enough information from this review to reach out to you. Please contact our General Manager (Dan Frick, 763-205-7718) at your convenience. Thank you!
Super happy using cars.com. We were able to narrow down what we wanted before going to the dealers. Josh Hartigan was the perfect salesperson at Walser... Nissan Coon Rapids and so was the car we found on cars.com.
It's wonderful to hear that Josh could help you get behind the wheel of the perfect vehicle! Thank you for leaving us a great review - enjoy your new ...ride!
Super friendly staff!! Jacob H made my experience super easy!