DARCARS Westside Pre-Owned

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Reviews

Average Ratings

5.0
40 lifetime reviews.
  • Top Notch Customer Experience!!!

    I can't speak highly enough of Ben Mitts, Sales/Finance Manager - I called his personal cell (referred by a friend) and told him my daughter and I...


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    I can't speak highly enough of Ben Mitts, Sales/Finance Manager - I called his personal cell (referred by a friend) and told him my daughter and I were interested in coming in to test drive a vehicle we saw on line. He advised me they had to close a little early as the a/c went out and the building was steamy. But, I could come first thing in the morning when it was cooler. I explained that I would be at work and my daughter was headed out of town for the long holiday weekend. I thanked him and told him we'd just check back next week. He insisted on meeting us there in an hour - I told him it was ok, I did not want him to do that. His exact words were "I need to do what others won't to provide great customer service". So, he met us there an hour later and we closed the deal that night. He single handedly worked the entire transacation and far surpassed out expectations. We are THRILLED and highly recommend him and this establishment. Thanks Ben - you've earned repeat business :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • First time buyer !!! Ben was awesome !!!

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will d...

    Dealer Response

    Thank you for sharing. Enjoy your New Car!


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    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will definitely recommend them for anyone looking to buy a pre owned vehicle.. thank you so much for getting me into the car I wanted

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing. Enjoy your New Car!


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  • First time buyer !!! Ben was awesome !!!

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will d...


    Show Full Review

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will definitely recommend them for anyone looking to buy a pre owned vehicle.. thank you so much for getting me into the car I wanted

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First time buyer !!! Ben was awesome !!!

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will d...

    Dealer Response

    It's our pleasure to assist! Thank you so much for sharing!


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    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will definitely recommend them for anyone looking to buy a pre owned vehicle.. thank you so much for getting me into the car I wanted

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our pleasure to assist! Thank you so much for sharing!


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  • First time buyer !!! Ben was awesome !!!

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will d...


    Show Full Review

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will definitely recommend them for anyone looking to buy a pre owned vehicle.. thank you so much for getting me into the car I wanted

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First time buyer !!! Ben was awesome !!!

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will d...

    Dealer Response

    We cannot thank you enough for your wonderful review! Please let us know if you need anything, we will be happy to help.


    Show Full Review

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will definitely recommend them for anyone looking to buy a pre owned vehicle.. thank you so much for getting me into the car I wanted

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review! Please let us know if you need anything, we will be happy to help.


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  • First time buyer !!! Ben was awesome !!!

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will d...


    Show Full Review

    This was my first time buyer a newer car and they were fantastic at answering all my questions and helping me get the financing I wanted .. will definitely recommend them for anyone looking to buy a pre owned vehicle.. thank you so much for getting me into the car I wanted

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • DARCARS ANSWERD MY PRAYERS

    HELLO MY NAME IS TERR THORNBURG. PRESENTLY DRIVING A 2003 HONDA CIVIC. MY COWORKER AND FRIEND MARILYN WILLIAMS WAS SHARING WITH ME HER GREAT EX...

    Dealer Response

    Congratulations! We are thrilled our very own made your visit wonderful. Let us know if you need anything. Enjoy!


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    HELLO MY NAME IS TERR THORNBURG. PRESENTLY DRIVING A 2003 HONDA CIVIC. MY COWORKER AND FRIEND MARILYN WILLIAMS WAS SHARING WITH ME HER GREAT EXPERIENCE SHE ENCOUNTERED WHEN SHE PURCHASED HER CAR FROM DARCARS. IN THE EXCITEMENT FOR HER I WAS NOW READY TO GET INTO A USE CAR. I GOT THE INFO. FROM HER. I CALLED AND SPEAKING WITH MR. JIM I COULD TELL HE HAS AN HONEST HEART AND KIND SOUL. GAVE HIM SOME INFO ABOUT MYSELF AND MY CAR. WENT IN THE NEXT DAY. I MET MR. JIM AND I WAS RIGHT. HE WAS KIND AND CARED ABOUT WHAT I WANTED IN A CAR. I MET AND SPOKE WITH MR BEN THE SALES/FINANCE MANAGER. HE TOO W AS VERY KIND AND CARING. I RECOMMEND ANYONE TO VISIT DARCARS FOR A PREOWNED USED CAR. THE CARS ARE ONE OWNER. IN GREAT CONDITION, CLEAN, WHAT ELSE CAN I SAY. GO SEE FOR YOURSELF. I AM NOW DRIVING A 2015 KIA OPTIMA. THE SERVICE IS AWESOME. THANKS TEAM DARCARS

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations! We are thrilled our very own made your visit wonderful. Let us know if you need anything. Enjoy!


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  • very grateful

    Hello My names is Anthony Williams Sr. A few days ago my wife purchased her car. I kid you not. The service and hospitality is delightful. I'm so...

    Dealer Response

    We cannot thank you enough for your lovely words! Let us know if you need anything. Welcome to the DARCARS Family!


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    Hello My names is Anthony Williams Sr. A few days ago my wife purchased her car. I kid you not. The service and hospitality is delightful. I'm so grateful for the outcome. Mr. Jim is a wonderful salesman. We talked together as if we been knowing each other for years. Great man. Mr. Ben MItts is an excellent business man. Very humble man. The atmosphere is very friendly. I recommend you stop in when you're ready to purchase you car, truck or van.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your lovely words! Let us know if you need anything. Welcome to the DARCARS Family!


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  • AWESOME SERVICE

    MY HUSBAND AND I WAS SEARCHING FOR THE RIGHT VEHICLE FOR ME AS I WAS TRADING IN A 2008. WANTING A UPGRADE. PULLED INTO DARCAR WESTSIDE ON CASSAT. ...

    Dealer Response

    We are happy to hear your visit went perfect! Thank you so much for sharing! Enjoy!


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    MY HUSBAND AND I WAS SEARCHING FOR THE RIGHT VEHICLE FOR ME AS I WAS TRADING IN A 2008. WANTING A UPGRADE. PULLED INTO DARCAR WESTSIDE ON CASSAT. WAS GREETED WITH A SMILE BY SALESMAN MR. JIM. VERY PLEASANT AND ATTENTIVE TO MY REQUIREMENTS IN A NEW CAR. SUBMITTED APPLICATION THAT DAY. ON RETURNING THE NEXT DAY. WAS DIRECTED TO SPEAK TO THE FINANCIAL MANAGER MR. BEN MITTS. MR. BEN WAS VERY PLEASANT AND INFORMATIVE OF THE BUYING PROCESS. HE MADE WHAT MAY HAVE BEEN A STRESSFUL PROCESS VERY COMFORTABLE. THAT DAY I DROVE OFF THE LOT IN MY NEW 2016 CAR. ALL THE STAFF WAS VERY NICE. TO MY SATIFACTION I CAN SAY I AM VERY PLEASE OVERALL.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are happy to hear your visit went perfect! Thank you so much for sharing! Enjoy!


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