Jim Trenary Chevrolet

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4.2
(377 reviews)
Visit Jim Trenary Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:30am–8:00pm
Tuesday 7:00am–6:00pm 8:30am–6:00pm
Wednesday 7:00am–6:00pm 8:30am–8:00pm
Thursday 7:00am–6:00pm 8:30am–6:00pm
Friday 7:00am–6:00pm 8:30am–8:00pm
Saturday 7:00am–12:00pm 8:30am–6:00pm
Sunday Closed Closed
New (636) 333-5278 (636) 333-5278
Used (314) 488-2894 (314) 488-2894
Service (636) 352-2733 (636) 352-2733

Inventory

See all 163 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2012.
Our large inventory and wide selection of models along with competitive pricing allow us to make you a great deal on the Chevrolet of your choice. At Jim Trenary Chevrolet our goal is to assist you in making a confident decision. Our professional and friendly O'Fallon staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle we're here to help with your search. Our well-stocked inventory includes Silverado Colorado Equinox Traverse and the rest of the New Chevrolet line up! Plus a Great Inventory of Pre-Owned Vehicles starting at $3995.
Ask for Internet Sales at Jim Trenary Chevrolet!

Service center

Phone number (636) 352-2733

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Reviews

4.2
(377 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great new car buying experience.

We bought a new 2022 Chevy Blazer. Jim Trenary Chevy had the best prices in the area and gave us a good price on our trade in. Andy Chazen is the best sales associate we have ever done business with. We strongly recommend buying a new car from this dealership.

1.0

Don't come here a bunch of scammers

Worst dealership I've ever dealt with. They sold me a car six months ago and I still haven't received my title. I've tried and tried but they won't help me at all. Every time they tell me "Oh it'll be coming next week" or "It was sent to the wrong address". On top of that they have the worst attitude and service even though it's their fault I can't register my car. Don't come here they're a bunch of liars and scammers with terrible attitude and absolutely zero customer service, especially Tony, Blake, and Holly. They're a buy here pay here dealership with a fancy showroom honestly go somewhere for a car.

1.0

Worst dealership I've ever dealt with. They sold me a car...

Worst dealership I've ever dealt with. They sold me a car six months ago and I still haven't received my title. I've tried and tried but they won't help me at all. Every time they tell me "Oh it'll be coming next week" or "It was sent to the wrong address". On top of that they have the worst attitude and service even though it's their fault I can't register my car. Don't come here they're a bunch of liars and scammers with terrible attitude and absolutely zero customer service, especially Tony, Blake, and Holly. They're a buy here pay here dealership a fancy showroom honestly go somewhere for a car.

5.0

Outstanding Dealership!

This place is outstanding! I have dealt with them for 5 new car, and one CPO purchases as well as service. The sales and service has continued to get better and better. In these crazy times where dealerships and rip off artists like carvana and carmax are literally gouging people, Jim Trenary shines! They DO NOT mark up vehicles, all prices are fair. They honor all rebates and offers. Kyle Trenary truly believes in customer service which reflects through the store. On my latest visit to purchase another car I noticed the new truck I drove there had a leak. I went to service to make an appointment and they took me in immediately! Justin in service had it diagnosed and repaired the same day! That is unheard of these days. Dennis in sales is another true professional. He is no nonsense and does what it takes to make the whole experience great. Tom in finance is a pleasure to deal with as well. This dealership is a prime example for others to mimic. When I read bad reviews from higher mileage vehicles purchased OUT of warranty with declined coverage, it blows my mind. Nobody takes responsibility for their own actions. It's important to protect any investment and they offer the best pricing on that as well. GREAT JOB GUYS! Customer for life!

5.0

This place is outstanding! I have dealt with them for 5...

This place is outstanding! I have dealt with them for 5 new car, and one CPO purchases as well as service. The sales and service has continued to get better and better. In these crazy times where dealerships and rip off artists like carvana and carmax are literally gouging people, Jim Trenary shines! They DO NOT mark up vehicles, all prices are fair. They honor all rebates and offers. Kyle Trenary truly believes in customer service which reflects through the store. On my latest visit to purchase another car I noticed the new truck I drove there had a leak. I went to service to make an appointment and they took me in immediately! Justin in service had it diagnosed and repaired the same day! That is unheard of these days. Dennis in sales is another true professional. He is no nonsense and does what it takes to make the whole experience great. Tom in finance is a pleasure to deal with as well. This dealership is a prime example for others to mimic. When I read bad reviews from higher mileage vehicles purchased OUT of warranty with declined coverage, it blows my mind. Nobody takes responsibility for their own actions. It's important to protect any investment and they offer the best pricing on that as well. GREAT JOB GUYS! Customer for life!

1.0

Paid twice the down payment for a brand new Corvette C8....

Paid twice the down payment for a brand new Corvette C8. Matt (finance mgr) is a scammer. Stay away

Consumer response

Dealer GM was going to investigate my case and get back, but never did. Most likely promoted Matt for as his scams

1.0

Bought a new 2019 Colorado. Had the radio/screen...

Bought a new 2019 Colorado. Had the radio/screen replaced twice. Took to a new dealer since I moved out of state for AC leak. The hose was never connected or disconnected during service at O’Fallon location. Both sides of floor have been leaking for who knows how long and they claim it wasn’t their fault. Horrible customer service.

5.0

I had popped into Jim Trenary Ford to have the service...

I had popped into Jim Trenary Ford to have the service department balance the wheels on my truck. I was expecting to have to make an appointment, but that was not the case. Instead, the Service Advisor, Jerry K, set the service order up, and I got the service completed within a short time. Jerry was pleasant, informative, and personable. The problem was resolved the first time, on time. Thank you, Jerry and Jim Trenary Ford, for the enjoyable experience. Yes, it is possible to have a pleasant experience when dealing with car maintenance. Jerry and the service department proved that to me. I will be back for future service and when the time comes to purchase another vehicle.

1.0

We purchased a used 2016 Silverado Diesel Truck on July...

We purchased a used 2016 Silverado Diesel Truck on July 3, 2021. We did not purchase the almost $800.00 warranty. A 2016 diesel with under 62,000 miles is just getting broke in, right! 4 days later the check engine light came on. We took it to a Chevrolet dealership. We had 2 blown head gaskets, radiator needed replacing, and a new turbo charger. Cost $14,000 for repairs. They suggested we contact Jim Trenary dealership. I contacted our salesman. He said that Jim Silverman wanted to know what if anything Chevrolet was going to do as far as helping us. Chevrolet agreed to pay $10,000. The dealership doing the repairs agreed to charge us only $2,000 more. I talked to Jim Silverman, he said they will not help in paying for the repairs. That is why they offer the extended warranty. I asked if they would help in some way with the repair bill. Again I was told no. I sent the Jim Trenary dealership a certified letter stating this request and a copy of the repair order on August 4, 2021. I also asked them to respond to my letter. To date I have not received anything from them. When you pay $50,000 for a vehicle you expect it to last more than 4 days!!

1.0

Where to start? Talk about a bad joke start to finish....

Where to start? Talk about a bad joke start to finish. Customer service? Non-existent. They gave me the run around time and time again when I began having engine and fuel injection issues on my 2018 Malibu I had bought brand new. They will try to nickel and dime you on anything they can when doing warranty work. Don’t expect Jim Trenary to actually try and help when it comes to dealing with GM and definitely don’t expect GM to back up their car, as they “must back each individually owned dealers work”. Dealing with GM and Jim Trenary for almost 2 months now on the same engine issue and they continue to blame one another back and forth but have no interest in getting me in a reliable vehicle. When things go south for you, good luck trying to get ahold of AJ the service manager, it is obvious he hides behind his service advisors and the tinted glass office he sits in all day. Bottom line do not waste your time or money doing business with Jim Trenary or on a new Chevy. Nightmare of an experience all around with Jim Trenary and GM. PS don’t buy a 2018 Chevy Malibu unless you want fouled pistons (went thru 3 sets in 36k miles), cracked engine pistons & cylinder head (happened twice before they decided to replace engine), and a fuel system that Jim Trenary and Chevy admits gets carbon build up and must be flushed out every 15k miles (I must have missed that part in my owners manual).

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