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Reviews

Average Ratings

4.9
1753 lifetime reviews. Includes reviews of Gerald Hyundai from DealerRater.com
  • Gerald Hyundai, great staff and sales team.

    Brian York and Mike Chino were both very knowledgable about the product and were willing to work with my needs. Buying a car is an overwhelming ex...

    Dealer Response

    Thank you for leaving us this great review, Robert. We are very happy to hear that Brian and Mike could be so helpful through the process during y...


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    Brian York and Mike Chino were both very knowledgable about the product and were willing to work with my needs. Buying a car is an overwhelming experience on a tight budget but they were very helpful through the process. Especially over a holiday weekend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Robert. We are very happy to hear that Brian and Mike could be so helpful through the process during your recent visit. Enjoy your new car! We look forward to seeing you back again in the future! Take care. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com


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  • Deal made via e-mail worked great

    I liked having the deal made via e-mail and all costs negotiated up front - before walking into the dealership. There were no surprises when we t...


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    I liked having the deal made via e-mail and all costs negotiated up front - before walking into the dealership. There were no surprises when we took delivery of our new Santa Fe Sport. It was nice walking in, signing the paperwork and leaving with our car. Our salesman, Pete Mendoza, couldn't have been better. He was knowledgeable, personable and not pushy. We did not appreciate the hard sell of additional lease insurance options by the finance person. We realize the dealerships need to make additional revenue and know these options are a good source for that. So, being presented with the options was ok. But once they were explained and we said no, the conversation should have ended. But it didn't. Then began the lowering of cost to make the deal my enticing to us. Again, we said no and the pitch should have stopped, but it didn't. We just wanted to sign the necessary paperwork, get in our new car and leave. We spent way too long saying no and we were starting to get aggravated, as the pitch kept going and the price kept getting lower. Enough already! Listen when customer says no several times and move on. Had we not had to endure that process, our experience would have been most definitely 5 stars across the board.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Review
    April 29, 2017

    I had a great experience and this is the second vehicle i have purchased there. Genci was great and very helpful, he made the experience fun!


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    I had a great experience and this is the second vehicle i have purchased there. Genci was great and very helpful, he made the experience fun!

    Does recommend this dealer

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  • Great Customer Service!
    April 28, 2017

    Nderim Shala was a great help! My wife and I felt we made a friend out of car leasing experience. We're excited for our next lease. Thanks!


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    Nderim Shala was a great help! My wife and I felt we made a friend out of car leasing experience. We're excited for our next lease. Thanks!

    Does recommend this dealer

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  • Excellent Service
    April 28, 2017

    Brian and Brian went above and beyond to make sure I had a great car buying experience. This is the second vehicle I've purchased from Brian York ...


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    Brian and Brian went above and beyond to make sure I had a great car buying experience. This is the second vehicle I've purchased from Brian York at this dealership and I will continue to buy from here.

    Does recommend this dealer

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  • Gerald Hyundai...IS the place to buy your new car!
    April 28, 2017

    I am so happy I chose to purchase my new vehicle from Gerald Hyundai! My salesman, Justin Polzin and everyone else involved from sales managers to...


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    I am so happy I chose to purchase my new vehicle from Gerald Hyundai! My salesman, Justin Polzin and everyone else involved from sales managers to car porter made my experience so easy! I never at any time felt pressured...it was always about my needs and they met every one of them by helping me get into the car I wanted, so quickly! The sales team at Gerald genuinely care about their customers and treat them like family! I am extremely satisfied with my purchase and will definitely refer others interested in a new car to visit Justin at Gerald Hyundai! ...Heather Janicki (55357)(56469)

    Does recommend this dealer

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  • Totally Pleased
    April 28, 2017

    Great car, good experience. Salesman Eric Lopez was super nice, patient and answered all my questions without being too pushy. Would recommend to ...


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    Great car, good experience. Salesman Eric Lopez was super nice, patient and answered all my questions without being too pushy. Would recommend to anyone. Better experience than other dealerships I visited.

    Does recommend this dealer

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  • 2017 tucson
    April 28, 2017

    I enjoyed working with Tony to lease a new Hyundai. Tony made it easy and went out of his way for me. I will tell my friends that Gerald Hyundai i...


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    I enjoyed working with Tony to lease a new Hyundai. Tony made it easy and went out of his way for me. I will tell my friends that Gerald Hyundai is the place to go.

    Does recommend this dealer

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  • Service work

    Was able to get a loaner car, since work took about 3 hrs, appreciated the car wash, Kevin was helpful


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    Was able to get a loaner car, since work took about 3 hrs, appreciated the car wash, Kevin was helpful

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Greatservice

    Service rep. Kevin. Very thurough, explained multi-point insp. Explained what I would need serviced next visit, quick service. No pressure sales t...


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    Service rep. Kevin. Very thurough, explained multi-point insp. Explained what I would need serviced next visit, quick service. No pressure sales that May not be needed. Answared all my questions.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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