Goben Cars West

Very easy to talk to, gave good information on vehicle, not pushy, listened and let us look without hovering us! Very welcoming and polite salesman,Quinn,... would highly recommend if looking for a good used car! And Matt was also very helpful with the financing! Thank you so much!

We worked with John Flood at Goben West and he was very professional and made the process seamless. I did a lot of research prior to going to Goben and... spoke with their online chat people ahead of our visit to Goben Middleton. John then reached out to us through phone calls, emails, and texts, so he knew what our parameters were prior to us coming in to look for the mini-van that we wanted. The inventory online matched what was available on their lot, so that was helpful. Everyone at the dealership was kind, courteous, and helpful in answering questions. Just prior to leaving we realized that we were in need of seat belt extenders and the salespeople ordered a set of them for us and is planning on having them shipped directly to us at no cost. On the way home I was looking for the owners manual to check out all of the functions of the vehicle and educate myself, but it was no where to be found, so I texted John to ask for an owners manual, because there wasn't one in the vehicle when we left. Since we live out of town they were happy to mail it to us, to save us another trip into Middleton. The prices at Goben were fair and their selection was good for a family owned dealership. We will need to purchase another vehicle in the next year, so we would not hesitate to go back to Goben West for another purchase! My 9 year old daughter also says thank you for the cute teddy bear that she got for free just for the test drive!

Staff has always been very friendly and helpful. We bought are first family car and now buying our second, both experiences were great! They listened to... what we were looking for and got us right in our price range. Overall have been very happy buying from them.

I just purchased a car there a few weeks ago and love it, however the reviews are misleading as the dealer writes them himself to “help you out”. The... finance lady worked a miracle and was outstanding. My daughter said our salesman was the very definition of a car salesmen and she’s correct . We also never got our free dinner that they advertise and he wouldn’t even fill the gas tank. He did have a certain charm though, so that’s why I let him write his own review . And we love the car :)

Very helpful and thorough throughout the process of buying and searching for a used car. They took care of and fulfilled our wants and needs

We recently purchased a car from Josh (who was very friendly and courteous). Never heard from him again after the purchase. During the purchase the finance... person (cannot recall his name) was very condescending and my husband and I both regret not walking out when we asked how long we had to think about it and he said 30 seconds. We don't have perfect credit and they certainly made us feel that way. We have purchased used cars from both Schoepp Motors and Madison Metro Ford and was never made to feel that way. Will definitely not be going back or would I recommend to a friend.

John help me to get my choice of car and he’s really wonderful guy, a very nice service he gave me. I will really refer another client to him. Thank you... john

Darren went above and beyond his duty in the service department. We got a great deal also. I'd definitely recommend this dealership! I sent my sin in... to buy one too!

The process of buying our new ford truck was simple and hassle free. My husband and I were very happy with the purchase of our new truck and the service... that was provided.

Tough but fair Scott sealed the deal by being involved in wake boarding Car was as advertised and there were no surprises Paperwork completed in minimum... time.