Reviews

Average Ratings

5.0
27 lifetime reviews.
  • great service

    we just bought a new Kia Soul from Rusty Wallace Kia, with the help of Jimmy Clark we experienced a very easy process,,,,,can't say anything negat...

    Dealer Response

    Thank you for your positive feedback. Ditto and Jimmy are a couple of the best in the business. I am glad to hear that you had a good experience a...


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    we just bought a new Kia Soul from Rusty Wallace Kia, with the help of Jimmy Clark we experienced a very easy process,,,,,can't say anything negative about them.....Ditto worked very hard to get us the monthly payment we wanted and was so much fun to work with.....Jimmy was really great at helping us decide which car we wanted...no pressure and so patient......over all a super great experience.....you must give them a try!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your positive feedback. Ditto and Jimmy are a couple of the best in the business. I am glad to hear that you had a good experience and I hope you enjoy your new car. I look forward to servicing you automotive needs for years to come.


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  • If it drives it's worth 6500... (not really).

    Saw the 6,500 deal on the bill board; took my 03 Malibu in to make the deal on a new KIA, but found out the deal was only for a specific model of ...


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    Saw the 6,500 deal on the bill board; took my 03 Malibu in to make the deal on a new KIA, but found out the deal was only for a specific model of KIA. I understand the "fine print" but they should be a little more up front about the deal in their advertisement. Got a fair deal on trading in on a new Soul, but not 6,500 I was hoping for. (Only $1000). With the discounts they had for the end of model year, still worked out ok. Sales person was great! Upfront about the trade in value, and no pressure to buy. Finalizing paper work and getting my new vehicle only took and hour; not the 3 or 4 hours like some other dealers (i.e. West Chevrolet). And no big push to up sell extra services; they offered, I said no, that was it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Took a while but it's fixed

    Took a while but they got it done. Weather was a factor on the parts so I can't be upset with them on that.


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    Took a while but they got it done. Weather was a factor on the parts so I can't be upset with them on that.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I Love My New Soul

    I stopped by just to look at some Kia Souls and ended getting one that day. I had a 1987 "Hot Rod" El Camino, that I had owned for about 20 year...


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    I stopped by just to look at some Kia Souls and ended getting one that day. I had a 1987 "Hot Rod" El Camino, that I had owned for about 20 years - but had out grown it and needed a larger vehicle for me a my dog. Dave Autry sat down with me and worked everything out for a fabulous trade-in and financing offer. About 2 hours later he followed me home with my new Soul. The Bear (my dog) and I love the ride, and I never have to ask him twice if he wants to go for a ride.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jeff Stratton

    I have bought a lot of cars in my life I appreciated the no pressure sales and honesty from David Autry,very good experience


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    I have bought a lot of cars in my life I appreciated the no pressure sales and honesty from David Autry,very good experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great car buying experience

    From the time we walked on the lot until we picked up our car the next day, I have only positive things to say about Rusty Wallace Kia of Alcoa. T...


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    From the time we walked on the lot until we picked up our car the next day, I have only positive things to say about Rusty Wallace Kia of Alcoa. Terry and Brandon are superb. The financial part was smooth. There were no high pressure sales tactics. And...love the car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealership all around!!!!

    Rusty Wallace Kia is the best dealership that I have ever been too!!! Buying my 2017 Optima was the best experience ever buying a car and the Ser...


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    Rusty Wallace Kia is the best dealership that I have ever been too!!! Buying my 2017 Optima was the best experience ever buying a car and the Service department has done a great job the times that I have been in for service!!! If you are looking to buy a vehicle you need to go to Rusty Wallace Kia in Knoxville!!!! They are the best!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Love my experience at Rusty Wallace Kia

    Was out shopping for a car when we decided to stop at Rusty Wallace Kia. Being new to the area we didn't know who to trust. I was so happy we stop...


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    Was out shopping for a car when we decided to stop at Rusty Wallace Kia. Being new to the area we didn't know who to trust. I was so happy we stopped I was treated very well and was not taken advantage of. I am very happy with my new/used Kia and my car buying experience. The next car I buy will be from them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience!

    We recently purchased a 2017 Kia Niro at Rusty Wallace Kia Alcoa and had a really great experience! We worked with David and he was very patient ...


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    We recently purchased a 2017 Kia Niro at Rusty Wallace Kia Alcoa and had a really great experience! We worked with David and he was very patient and kind. I had many questions and he answered them in a calm and non judgemental way. The entire staff was very caring and made this normally stressful process a breeze!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Superb Customer Service!

    My salesman, Dave, was awesome! Very patient and willing to answer all my questions. Put me in a new Kia Optima and worked with me on the final s...


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    My salesman, Dave, was awesome! Very patient and willing to answer all my questions. Put me in a new Kia Optima and worked with me on the final sale. He was professional and courteous! Thank you for a great experience with Rusty Wallace!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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