Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.6
22 lifetime reviews.
  • Great First Time Buyer Experience!!!

    Great customer service, very friendly and welling to work with the buyer. I purchased my 2007 Scion TC as a first time buyer with no established c...

    Dealer Response

    Dear Jerimie, We are happy to hear you had an excellent car buying experience. We are happy to see you so happy! We look forward to helping you i...


    Show Full Review

    Great customer service, very friendly and welling to work with the buyer. I purchased my 2007 Scion TC as a first time buyer with no established credit and when other dealer would tell me I needed a co-signer and turn me away Klass Motors was still welling to work with me and I thank them for giving me an opportunity to finance my Scion TC and establish my credit I would definitely go back to them in the future for my auto needs, thank Mauricio for all your help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Dear Jerimie, We are happy to hear you had an excellent car buying experience. We are happy to see you so happy! We look forward to helping you in the future. Welcome to the Klass Motors family.


    Hide Full Review
  • Manager

    Expirence was one. I don't ever want again the young man that greated me was great then it went downhill from there looked at car and was happy wi...


    Show Full Review

    Expirence was one. I don't ever want again the young man that greated me was great then it went downhill from there looked at car and was happy with it took it for a test drive and I was going to buy it when we went inside this little office with no privacy and I started to nagotiate a price and like always they wish to run your. Credit before the deal gets started and then took me in to see the manager that was about all I needed he had zero people skills at all and asked what I wanted just like out of a rocky movie and then another man stood up and said that the car is sold so I walked out terrible place my advice stick to reputable dealers and as for Karen she was great until I tried calling her back when I was leaving and no answer should be named NOKLAS.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very impressed

    I was shopping for a Used car and found one in their inventory. I requested more info and was called back by a courteous and knowledgeable staff ...


    Show Full Review

    I was shopping for a Used car and found one in their inventory. I requested more info and was called back by a courteous and knowledgeable staff member. I was not pushed harassed or beaten down to buy, just treated like a human being. Thank you again guys

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • They're as disrespectful as they are irresponsible

    Are you kidding me with this? We live in Seattle. We saw a car for sale online at Klass Motors in Santa Ana, CA last night. We called last night. ...


    Show Full Review

    Are you kidding me with this? We live in Seattle. We saw a car for sale online at Klass Motors in Santa Ana, CA last night. We called last night. We were told the car was available. We told them we were having a friend drive up from L.A. to check it out the very next day (that's today) They took our friend's name and put us on a schedule to view the car today. We called Klass Motors today, talked to Karen and she said the car was still available. Our friend also called today to make sure the car was available. There was no mention of a pending sale during either call. When our friend arrives and says that he's there to test drive the BMW wagon, the sales person says "Oh the black one? We just sold that." Really, No-Klass Motors? We are so glad we didn't waste a plane ticket to come test drive that car, but seriously, you are as irresponsible and disrespectful as they come.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ron Scott Chrysler 300 2010

    I brought a Chrysler 300 2010 from Klass Motors. I was driving home and check engine light came on and low tire pressure light. I drove from the h...


    Show Full Review

    I brought a Chrysler 300 2010 from Klass Motors. I was driving home and check engine light came on and low tire pressure light. I drove from the high desert 3 times to get this problem solved after the 3rd time they said they will take it to the dealer to locate the problem at no cost to me. The dealer said it was the computer and tire sensors they fixed the problem. I'm going to pick it up today. Great group of guys all around. Thanks Sam & Sam & Zach and the Management for doing the right thing.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Not Very Helpful

    Don't waste your time with this dealership. If you have money to spend and have a great amount of a down payment, you are better off elsewhere.


    Show Full Review

    Don't waste your time with this dealership. If you have money to spend and have a great amount of a down payment, you are better off elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I really had a good exapirence!!

    I had nothing but good things to say about klaus motors Carlos was a good sells rep and jasmine was very upfront and the manager Sam was very help...

    Dealer Response

    Chris, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Carlos, Jasmine, and S...


    Show Full Review

    I had nothing but good things to say about klaus motors Carlos was a good sells rep and jasmine was very upfront and the manager Sam was very helpful... They really helped me out a lot . And I will return for my next car because i felt very comfortable!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chris, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Carlos, Jasmine, and Sam are a joy to work with and we're glad you feel the same. We understand that buying a car is an important decision and we are honored that you chose Klass Motors. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Klass Motors Team


    Hide Full Review
  • Fiaat 500

    Hello guys thanks again for the EZ process of obtaining my 2012 fiatt 500 . I will recommend you guys to my family N friends N will buy purchase a...

    Dealer Response

    Thanks for your outstanding review, Houston! We're very happy to hear that Diego and Karen were of such help to you. We strive to provide excellen...


    Show Full Review

    Hello guys thanks again for the EZ process of obtaining my 2012 fiatt 500 . I will recommend you guys to my family N friends N will buy purchase again within the next couple of years....thanks to Diego N Karen for there help and big upps to the manager...who helped me as well and the guy who gave me the contract...thanks ... Guyss

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review, Houston! We're very happy to hear that Diego and Karen were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Klass Motors Team


    Hide Full Review
  • Car Seeker

    I contacted Klass Motors regarding two vehicles. They were very responsive and answered my questions right away. Karen, one of the sales assoc., w...

    Dealer Response

    Tina, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will...


    Show Full Review

    I contacted Klass Motors regarding two vehicles. They were very responsive and answered my questions right away. Karen, one of the sales assoc., was very responsive and had great follow-up. We have not purchased a car yet, so I am not able to speak about the process of purchasing .

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tina, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Karen and the rest of our team and we look forward to seeing you at our dealership in the future. Regards, Klass Motors Team


    Hide Full Review
  • Beware

    Bought a car from klass having all kinds of promblems.getting the run around about getting it fixed,no one returns phone calls.


    Show Full Review

    Bought a car from klass having all kinds of promblems.getting the run around about getting it fixed,no one returns phone calls.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?

    Hide Full Review