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Reviews

Average Ratings

3.8
Average based on 69 reviews.
  • What a Pleasure.

    The purchasing of my new Camry was a GREAT Experience. Everyone was so courteous and kind. This dealership was a step way above any other dealersh...

    Dealer Response

    Thank you so much for your review! We know James truly appreciates your comments. Our service does not end at the sale, please contact James with ...


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    The purchasing of my new Camry was a GREAT Experience. Everyone was so courteous and kind. This dealership was a step way above any other dealerships I have dealt with in the past. Jimmy "the clam" was the best salesman of all my experiences. My hats off to all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review! We know James truly appreciates your comments. Our service does not end at the sale, please contact James with any questions you may have.


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  • Mister

    Got an email response from them in regards to a LINCOLN they were salling where upon my request no extra information were required at all.The lady...

    Dealer Response

    Thank you for your feedback. Our apologies that you did not receive the customer service you expected. We do sell wholesale vehicles online. The...


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    Got an email response from them in regards to a LINCOLN they were salling where upon my request no extra information were required at all.The lady wouldn't do anything to provide aditional images,besides the only 1 available on-line or any other details besides the non-existing once available.....dissapointing....

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback. Our apologies that you did not receive the customer service you expected. We do sell wholesale vehicles online. These vehicles are listed online "AS IS" with no warranty. When we receive inquires on these vehicles, it is our stated policy to inform the customer of any known defects and that the vehicle is an "AS IS" vehicle. We would be happy to provide any information or additional pictures. I will train with Danielle in that responding in a timely manner to a customer's request in of utmost importance. We truly appreciate the opportunity to work with you. If you have any other questions or concerns regarding our inventory, please call me directly at 636-939-7910. Matthew Howat, online sales.


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  • Good communication

    When texting the people about their cars, they always responded quickly with all my questions, even tho I didn't buy a car. Good communication

    Dealer Response

    Thank you for the compliment! We believe that good communication leads to a well informed decision. We hope you have found the perfect vehicle, a...


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    When texting the people about their cars, they always responded quickly with all my questions, even tho I didn't buy a car. Good communication

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the compliment! We believe that good communication leads to a well informed decision. We hope you have found the perfect vehicle, and we will be here to assist on your next purchase as well.


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  • Bill T

    Pappas defies the stereotype of car buying. Ben McCoy is a fine salesman, respectful and personable with customers. I would buy a car from him aga...

    Dealer Response

    We sincerely thank you for your kind review. Ben truly enjoys helping people find the right vehicle. Please let us know if we can ever be of assis...


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    Pappas defies the stereotype of car buying. Ben McCoy is a fine salesman, respectful and personable with customers. I would buy a car from him again. Getting the paperwork together took a bit longer than expected, considering that I needed no financing. Nevertheless, I am completely satisfied with my purchase. Watching my daughter bang the gong in the lobby when the car purchase was announced was pretty cool, too.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We sincerely thank you for your kind review. Ben truly enjoys helping people find the right vehicle. Please let us know if we can ever be of assistance again.


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  • New Tacoma

    Everyone that I came into contact with at Pappas Toyota, made me feel welcomed. It has been the better of all experiences at a dealership.

    Dealer Response

    Thank you for your kind words. We are glad to know you felt welcomed and had an excellent experience. Your new Tacoma will serve you well for yea...


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    Everyone that I came into contact with at Pappas Toyota, made me feel welcomed. It has been the better of all experiences at a dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words. We are glad to know you felt welcomed and had an excellent experience. Your new Tacoma will serve you well for years to come.


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  • Wonderfully satisfying experience!

    Started my buying process over the phone and that led to my wife and I visiting the dealership and purchasing a 2013 Toyota Prius. Our sales perso...

    Dealer Response

    Thank you for your business. Our mission is to provide an easy, straightforward buying process. Megan is a great person and loves making customer...


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    Started my buying process over the phone and that led to my wife and I visiting the dealership and purchasing a 2013 Toyota Prius. Our sales person known at the dealership affectionately as the "Princess" could not have been more pleasant and professional! Best of all my wife loves her new Prius and that makes me her hero Thank You Tom Pappas!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business. Our mission is to provide an easy, straightforward buying process. Megan is a great person and loves making customers into friends.


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  • Jessica Duran made buying easy!

    We had such a great experience. Jessica Duran knew all of the answers to our questions. She helped us do comparisons and we felt that we got a gre...

    Dealer Response

    We truly appreciate your business! We would be happy to assist anytime. Our goal is to provide just such an experience!


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    We had such a great experience. Jessica Duran knew all of the answers to our questions. She helped us do comparisons and we felt that we got a great deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We truly appreciate your business! We would be happy to assist anytime. Our goal is to provide just such an experience!


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  • Super Sales woman

    Jessica Duran sold me three vehicles. When I first moved to the greater St. Louis area I was looking to purchase a good used car. She was wonderfu...

    Dealer Response

    We shall pass your kind words onto Jessica. Thank you for your business.


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    Jessica Duran sold me three vehicles. When I first moved to the greater St. Louis area I was looking to purchase a good used car. She was wonderful. Several months later my car was totaled and I returned to Pappas and Jessica sold me my second car. Shortly thereafter my husband joined me and I purchased his pick up. Thanks Jessica for the outstanding assistance and attention. If I was still in the area I would definitely be coming to see you Jessica!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We shall pass your kind words onto Jessica. Thank you for your business.


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  • client

    Jessica Catherine Duran has always been a consistent professional and an invaluable asset to the dealership !

    Dealer Response

    We appreciate your feedback. Jessica cares deeply about her clients and goes above and beyond to assist them.


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    Jessica Catherine Duran has always been a consistent professional and an invaluable asset to the dealership !

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We appreciate your feedback. Jessica cares deeply about her clients and goes above and beyond to assist them.


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  • Reliable, Reasonably-Priced Service

    We've been coming to Pappas for over 25 years to service our several Toyotas: '80 Corolla sold at 182,xxx mi; '80 Tercel sold at 186,xxx mi; '89 T...

    Dealer Response

    Thank you for your kind comments. We will continue to provide excellent service for all your vehicles. Thank you again.


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    We've been coming to Pappas for over 25 years to service our several Toyotas: '80 Corolla sold at 182,xxx mi; '80 Tercel sold at 186,xxx mi; '89 Tercel donated at 233,xxx mi; '93 Previa still going strong at 293,xxx mi; :) '05 Prius just went to our son at 181,xxx mi; '08 Prius bought used at 96,xxx, currently has 121,xxx; '10 Prius our daughter just bought used at 93,000. Service has always been reliable, and always reasonably priced. I know I can trust Pappas to do my repairs right, and to stand behind their work. Wonderful, clean waiting room with free healthful snacks, free wifi, quiet TV, and a play area for kids. Repairs are always done on time. They keep me advised about what's happening, and help me take advantage of service specials. Plan to keep going to them for Sales & Service as long as they are around!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind comments. We will continue to provide excellent service for all your vehicles. Thank you again.


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