Portage Car and Truck Sales

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
62 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 11, 2019

    I found this 2014 Harley Davidson Breakout CVO listed on the Facebook Marketplace. This is a beautiful bike and I had to see it in person. So I called... Portage Car and Truck and told them that I would be there later that day (Saturday) to take a look. This dealership has incredible service and such welcoming atmosphere that you feel like you are meeting with friends! I was so impressed with the bike and the dealership that I purchased the bike the next day. I had a great time during the purchase process. The gentlemen that work here are AWESOME!! If you are ever looking for car, truck, or Harley Davidson motorcycle then you should check out Portage Car and Truck!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 24, 2019

    You can't go wrong at Portage Truck! Dennis, Chip, and the gang do nothing short of the best customer service in NE Ohio. I've purchased 9 trucks over... the years here, I don't even think about going elsewhere. If there's a issue, they fix it, but there have rarely been issues. BUY HERE!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • December 12, 2017

    I have too many things to say about my great experience buying a truck from Dennis, Chip, and Paul. I don't want to write a book about it, but if I did,... it would be a credit to their high level of attention to customer service in a down to earth, no pressure atmosphere. Now I feel like I have 3 great contact people for the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2019

    they have nothing but the best trucks around and the best prices. The salesman don’t play any games non of that let me talk to my manager. Very stand up... guys. I’ll never shop anywhere else

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 1, 2019

    Many thanks to Dennis & Chip for their efforts in working a deal with my lease vehicle. Not to mention, they had the right vehicle I was looking for. I... appreciate the fact that they were upfront with me from the beginning, and followed thru with meeting my expectations. Actually Chip exceeded my expectations, when it came down to my payment! Thanks again to Dennis and his Staff! Keep exceeding your customers expectations... I have shared my experience with others, and I will definitely be back to do Business with you again! Rob

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 28, 2018

    Thanks to Dennis and Chip. They were friendly and easy to work with. Very trustworthy and not pushy. They followed thru with our requests. My used truck... was clean and they answered all of my questions.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    October 6, 2018

    Chip said he would eat the $400 difference between our agreed $1000 and the $600 they brought someone in to value it at on my trade but no! He sure didn't... eat that money instead he added some $280 in dealer fees without deducting that $400 like what we agreed on! Shame on you Chip! Then I find out all that new van shine was just dirty motor oil wiped all over everything! xxxx, you could have sprung for a $3 bottle of armor-all! That xxxx was slippery and dangerous!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    First we would like to apologize to Mr. Farmer for any misunderstanding about his trade in value. Our buyer's orders are reviewed with each customer l...ine by line before they are signed by the customer and by the salesman. If there are any questions we address them at this point. There are no hidden fees on this purchase agreement. I believe the fee Mr. Farmer is talking about the $275 bank fee that was charged by the bank when he financed his vehicle with First Bank of Ohio. This is a bank fee and all fees and interest rates are fully explained at the time of delivery before the finance contract is signed. Second we would like to address the so called new vehicle shine that Mr. Farmer thinks is dirty engine oil. I can only assume he is referring to the vinyl floor of the cargo van. All of our vehicles are sent out to professional detail companies for cleaning. They use a vinyl cleaner restorer that is similar to armor all. It leaves a shine on all the vinyl that can be a little slippery if too much is used. We will make sure that we correct this issue and double-check our vehicles when they come back from the detail shop. Mr. Farmer never indicated to us that he was unhappy in any way with his purchase. We've been in business for 24 years and strive to make all of our customers happy with their purchase.

  • 5.0 out of 5
    August 26, 2018

    Chip was easy to work with. We are very happy with the truck, no rust, very clean. Honest to work with and they sell good quality trucks. They are not... trying to hide anything which is a breath of fresh air. We will definitely use them again.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 10, 2018

    Recent bought a 150 from Chip, Dennis and co. I had the upmost customer satisfaction with my whole experience there. Chip did everything he could to satisfy... me as a recent college grad. This is not your average dealer. These guys care about your satisfaction and will do anything to ensure a satisfied customer. They sell only the upmost of quality vehicles in the area, and prep them to ensure they are ready to be driven away that day. I have nothing but good things to say about this place. These guys will take good care of you, and will ensure a sound vehicle to the customer. Chip has also answered all my questions and concerns. Will be coming back for my next truck, and recommend to anyone looking for a truck in general. THANKS GUYS!

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    Shopped for a used car
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  • 5.0 out of 5
    August 6, 2018

    Chip and his staff were great to deal with. They were friendly and easy to work with. Will be back as needed for additional Maintenance vehicles.

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    Shopped for a used car
    Did make a purchase
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