Village Car Store

I spoke with Jeff from my home 2.5 hours away about a car on their lot. I don't normally buy cars so far away but was impressed with the cars.com customer... ratings for Village Car Store, and they had a specialty car I was interested in. Jeff was friendly and professional. He explained how that car was acquired and how they buy cars in general, so I decided to dedicate a day to checking it out. As I inspected the car, I detected a coolant leak, along with another potential problem. I intended to walk away, but Jeff very professionally investigated with me the concerns I raised. They made a lift available to check out the problem on the spot. We both researched likely costs for the repair. Since I could not take another day off to return for the car later, they reduced the price of the car by the cost of the estimates for the repair and I drove it home that day. Based on my experience, I would recommend Jeff and Village Car Store to other customers.

Process was easy, car was as advertised, salesman was helpful. Car that I purchased clearly needed new brakes. Mentioned it to the salesman and he took... some off the asking price to allow me so additional money to get brakes replaced.

Jeff and the people at Village were able to work with me and get me into the car I was interested in the same day. Very straight-forward process. Most... dealers usually have some sort of trick they try to use to try to upsell you on a different car, these guys aren't that kind of dealer. What you see is what you get. Highly recommend if you see something on their listings, go check it out.

Could've been treated any better. Quick call back . Wasn't overbearing trying to make sell . I live 2 hours away and made sure they would not sell until... I could look at it. Jeff was my salesperson ,my son and I both were impressed. Thanks for your kindness and professionalism.

Can say enough about these guys. I got a great car at a good price. A few problems showed up with the car after purchase. I called them up and they took... care of everything to make sure that the car was up to the standard that I expected when I made the purchase. They were under no obligation, but they must value customer service. I'll definitely be back next time I need a new car.

I was very surprised at how nice the staff are. Jeff took great care to explain each step to me. He made me feel at ease and comfortable. Not to mention... the price is right at Village! I would definitely go back here to buy again!

I am from as far upstate NY as anyone can get. I had spoken with Zach on several occasions about buying a used 2000 bmw 328ci. Everyone was very friendly... and before I even flew out to Ohio Zach sent me almost 50 pictures of my future car so there was no surprise when I got to Ohio. Needless to say I drive the car back home 670 miles and the car never had a glitch. I would like to thank everyone again. Thus is definitely one happy customer.

Stopped in to check out a 2009 Lexus RX 350. Interacted with both Jeff and Eric (the owner). Both were very helpful and friendly. Ultimately found vehicle... more to our requirements at another dealer; however, wanted to write a note about Village because my experience with them was so pleasant. Definitely recommend a visit if you find a vehicle meeting your search criteria at Village.

enjoy the site ,,very informative just not made up my mind

I was in a car accident and my car was totaled , after not having a car note for a long time i really didnt want to spend over a certain amount but also... wanted a car that was clean, reliable , with a celan carfax. Upon my search i found The dealership and there she was my 2011 Mercury Milan , one owner , excellent car fax . I stopped in at the delership and worked with Zach who was very helpful and allowed me to check out the vehicle , I did the credit app told them wht i wanted to put down and left. They called back larter stating that i was approved but need more on the down payment. I spoke with the finance company and they were really nice in trying to work something out but it was still more than what i wanted to put down. I talked with Zach he lowered the down payment and said i could pick up the car today! I walked away with a great car , for the right price and I would reccommend anyone to purchase a car from them !! They are HONEST , FAIR , and willing to work with you to get you into the vehicle .