Northtown Volvo Cars Porsche Land Rover

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
121 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 28, 2019

    Service was excellent. Ray was courteous and did a great job explaining the service performed on my XC 60. He helped with helpful information for future... service as well. He took extra time to go over the service that was performed and even showed me the parts that were replaced and why.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2019

    Excellent personnel Great service Always helpful and friendly Five star rating Always given a new model car as a loaner Great snacks coffee and newspapers... the end

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • January 29, 2015

    Jim West does a great job!! Make sure you make him happy because Its hard to find folks like him.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 6, 2019

    Service was completed with Volvo coupon without cost and the service department did not try to gouge me with any unnecessary charges or service my vehicle... did not need.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this 5 star review. We really appreciate it.

  • 1.0 out of 5
    August 23, 2018

    I am now looking forward to my fourth appointment to fix my sunroof switch. That being said, everyone I have dealt with has been extremely patient and... understanding, however, I am continually having to make time to fix something that I told them needed to be fixed months ago.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry to hear about your ongoing issues with the Sunroof switch. That does sound very frustrating. I've forwarded this on to the Service Manager so th...ey are aware and can hopefully assist. What's the best way for us to reach you? Thank you for the feedback. Luke Schnell l.schnell@northtownauto.com

  • 5.0 out of 5
    March 7, 2018

    Had the pleasure of dealing with Brandon Trusso at the Volvo branch of this dealership. He was very professional and provided good customer service. ... Definitely would recommend him.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This is wonderful to hear. Thank you for sharing your experience with us!

  • 5.0 out of 5
    October 30, 2017

    Enjoyable new car experience. Professional, thorough explanation of new features, reliable appointments and timely follow up.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this outstanding five star review!

  • 5.0 out of 5
    August 22, 2017

    Purchased our first Volvo in 1985!! Left a terrible experience at another dealership and were welcomed and treated wonderfully by Tom Bull, Bruce Stroebell... and now, Martin Hares. Everyone at the service desk is wonderful also.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Noreen, Thank you for sharing your experience. We're we have continued to provide such excellent service.

  • 5.0 out of 5
    August 3, 2017

    Thomas Gardner is a true asset to your team, he understands the sales process and takes a professional concern for making the process as smooth as possible... while making sure that every customer concern or detail is addressed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Michael, We're so glad Tom provided such an excellent experience! Thank you for taking the time to share.

  • 4.0 out of 5
    December 11, 2016

    I did not purchase a vehicle from the dealership but did experience excellent customer service from Brandon. He was attentive and flexible and I would... definitely consider purchasing a vehicle from this dealership in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ellen, Thank you for sharing your experience. I'm so happy it was such a positive one! We definitely hope to see you back at the dealership.

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